I've had this chair for just over a year. The cushion is basically flat and I've had to purchase a cushion to make it comfortable again. The "leather" is peeling off.

I bought this chair that never arrived and I only saw on the SAMS app that there was damage and that they would refund the amount paid and they never called me to see if I wanted another one.

I love it. Very comfortable as I expected. My recliners are just as awesome as the office chair. Really like the lumbar in back of chair. Thank you so much.

Overall quality of the chair is excellent. The “comfort core” seat construction is very comfortable, and the active lumbar support is well positioned and provides superb comfort!l Thank you!

I'm a pretty mechanical person, but the installation had me a little stumped, but after a couple of days of adjustment, I figured it out. It's very comfortable.

I absolutely love my new La-Z-Boy so far. I think you should be able to adjust the back a little better. However, it’s nothing I can’t live with. I’m satisfied.

Would have given a 5 star but the upper part of the chair head area side of it on the leather had a upward arrow wrote. Cleaned it and was able to remove 90% of the mark.

A very comfortable chair that fits me better than any other chair. It fits taller people very well and handles my 250 lbs. better than any previous chair.

I’m 6’3” and it barely is high enough to rest my head while reclining. I had an older version that had a higher back but this has better lumbar support as a trade off.

I recently replaced my home studio chair with the Lay-Z-Boy Big and Tall Westley and I was pleasantly surprised. Comfortable for sitting long hours and the lumbar support is icing on the cake!