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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

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Showing 151-160 of 315 reviews
Dec 6, 2025
Mercedes
3 out of 5 stars review

i mean. its a comfortable chair. if u wanna actually work in it. if u want a relax and play on ur computer chair. get somethings different. the lock dont work sovuccan comfortably stay reclined in it

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestions. We are sorry to hear this isn't a good chair for what you intended to use it for in your case. If you need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Apr 29, 2026
Steve T
5 out of 5 stars review

Replacement chair

Replaced wife's office chair and she is very happy with the upgrade.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 25, 2024
DD
1 out of 5 stars review

Verified Purchase

Not comfortable

Not comfortable, the lumbar is hard and pushed into my lower back.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Apr 20, 2026
Jeannie B
5 out of 5 stars review

Lazy boy office chair

I love the lumbar on the back of the seat it helps.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 16, 2024
bethe
5 out of 5 stars review

Verified Purchase

office chair

nice chair. easy to assemble.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to review your office chair. We are so happy to hear that the chair was easy to assemble. We appreciate your positive feedback and are here if you need assistance. Please contact our customer service team at 800-379-9773 or service@trueinnovations.com.

Dec 15, 2024
LV
5 out of 5 stars review

Verified Purchase

Cant beat the price and decent quality

Chair is solid and comfortable, incredible pricing.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your thoughts! We're delighted to hear that you're enjoying the comfort and durability of your chair, along with its great value. If you ever have any questions or need support, feel free to contact us at 800-379-9773 or service@trueinnovations.com.

May 10, 2026
Abraham R
5 out of 5 stars review

Great chair!

Very comfortable and premium. Bought it for my dad and it matches perfectly with the office

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 27, 2026
Jordan R
5 out of 5 stars review

Excellent!

Love this office chair. The active Lumbar support is a great feature!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 9, 2024
Scott
4 out of 5 stars review

Verified Purchase

A little too tall

Sits up higher than my last chair. Required raising my desk to use it.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to share your experience with La-Z-Boy Westley Big & Tall Executive Office Chair. We are glad that you were able to get your desk at a good height to work with the chair. We hope the chair continues to work well for you. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair.

Apr 24, 2026
Roger W
5 out of 5 stars review

First Day

Love the chair on the day of purchase and assembly. NICE! Hope that doesn’t change over time.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096