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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,128 ratings501 reviews
  1. 5 stars73% (820)
  2. 4 stars16% (184)
  3. 3 stars4% (43)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 151-160 of 501 reviews
Jul 17, 2026
Reviewer name: Maddison O
4 out of 5 stars
4 out of 5 stars review

Comfortable but plastic caps won’t stay

The chair is very comfortable however, the plastic caps to cover the bolts holding on the armrest will not stay in place and keep popping out. Other than that, assembly was easy and it is a very comfortable

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 15, 2026
Reviewer name: Zachariah W
5 out of 5 stars
5 out of 5 stars review

Great so far

Easy to assemble and feels super comfortable. Now for the test… every day use, hoping it lasts a while.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 29, 2026
Reviewer name: Sandra H
5 out of 5 stars
5 out of 5 stars review

Great Chair

I’m very pleased with this Lazy boy office chair. It’s very comfortable. It has great back support. It was also very easy to assemble. Thank you!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 11, 2026
Reviewer name: Justin G
5 out of 5 stars
5 out of 5 stars review

Only lazboy for this big boy

Love it simple assembly my last chair last 12 years and only started to come apart when my six year old started to use it as a jungle gym.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 23, 2026
Reviewer name: Jeff H
4 out of 5 stars
4 out of 5 stars review

Seems to be a solid office chair

Some consideration should be given for using the box to help assemble. Fairly heavy and awkward for one person to assemble.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 28, 2026
Reviewer name: Randy W
5 out of 5 stars
5 out of 5 stars review

Great chair

Hard to assemble. The casters did not go into the base smoothly. Connecting the arms to both the seat back and seat bottom were difficult.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 27, 2026
Reviewer name: Matthew G
5 out of 5 stars
5 out of 5 stars review

Comfy and supportive office chair

This chair has the softness you want and the support you need. I work from home and this is the perfect chair for long days at the desk

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 13, 2026
Reviewer name: Michael B
5 out of 5 stars
5 out of 5 stars review

Comfychair

I move around a lot in my seat especially when talking to clients. This chair sits very comfortably and moves easily. Love it!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 20, 2026
Reviewer name: Rockland L
5 out of 5 stars
5 out of 5 stars review

Great chair

Great chair had one before it lasted 14 years before it got ugly. Some of the tore arms were nicked up, so I decided to get a new one.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Nov 21, 2025
Reviewer name: JeffG
1 out of 5 stars
1 out of 5 stars review

No instructions on how to put it together

No instructions on how to put the chair together. Not one slip of paper, no book, no link to a website....nothing. I expect a lot more from Lazy-Boy

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the instructions. Please note that sometimes they are taped under the seat cushion or are with the hardware kit. If not in those places, we have a support team that can email them to you. Please do not hesitate to reach out. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.