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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
834 ratings365 reviews
  1. 5 stars72% (599)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (26)
  5. 1 star5% (45)
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Showing 151-160 of 365 reviews
Mar 13, 2026
James B
5 out of 5 stars review

Grea chair

Just had this chair for 2 days and I must say I love it. Comfortable, roomy, and great lumbar support for long durations if sitting/ working. I would recommend it to everyone looking for a quality chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 21, 2026
Scott C
5 out of 5 stars review

Active lumbar high back economic chair

Overall quality of the chair is excellent. The “comfort core” seat construction is very comfortable, and the active lumbar support is well positioned and provides superb comfort!l Thank you!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 22, 2026
Michael s W
5 out of 5 stars review

Just Purchased

I have been trying new office chairs for over a year looking for the perfect chair. After sitting in the Lazy Boy it took about 30 seconds to decide this was the one. Will update later on when I have used it for a while

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 26, 2026
Joe M
5 out of 5 stars review

Nice quality and features

I’m going to trust the Lazboy name, but out of the package I’m impressed. Fits together nicely and I don’t have any issues with the design. Will definitely get daily use out of it.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 16, 2026
Daniel H
4 out of 5 stars review

Doing review for warranty activation

To get your warranty you have to leave a review so not a fan of that but overall the chair is comfortable and not hard to put together. Did it by myself in under an hour. Would give 5 stars but I’ve only sat in it for not even an hour so 4 it is

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Aug 14, 2025
Austin
2 out of 5 stars review

No longevity

Lasted about a year before falling apart. I wasn't particularly rough with this chair but the arms and base just kept loosening to the point of breaking. The uphostery ripped from even the lightest of drags. Very unfortunate. I don't feel comfortable returning something to Sam's that I have owned for an entire year so I guess I just have to deal with it.

Helpful?4DOOYTVHLELZ13576172096
Feb 8, 2024
VJ
5 out of 5 stars review

Verified Purchase

My new La-Z-Boy office chair

Love the chair.. Sturdy/Comfortable

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to provide a product review. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the product. Please don't hesitate to contact us if you ever need assistance by calling us at 800-379-9773 or emailing service@trueinnovations.com.

Jan 6, 2024
Me
5 out of 5 stars review

Verified Purchase

Great buy

Very comfortable and support

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and support. Your review means a lot to us, and we look forward to providing you with excellent service in the future. Please reach out to our service team at service@trueinnovations.com or 800-379-9773 if you need assistance with your chair.

Sep 18, 2024
Taylor
5 out of 5 stars review

Verified Purchase

Comfortable Office Chair

Easy to put together and very comfortable! Highly recommend!

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that you found the chair comfortable and easy to assemble. Our team is always working hard to provide our customers with a quality product that meets their needs and expectations. Please contact us at 800-379-9773 or service@trueinnovations.com if you need assistance with your chair. Thanks again for your review and we look forward to serving you in the future.

Jul 20, 2026
Allyson G
5 out of 5 stars review

Great purchase!

Very comfortable and lumbar great for my back issues.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096