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Sams Club
Sams Club
Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars696 ratings315 reviews
  1. 5 stars72% (502)
  2. 4 stars14% (97)
  3. 3 stars4% (26)
  4. 2 stars4% (26)
  5. 1 star6% (45)

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Showing 141-150 of 315 reviews
Mar 29, 2026
Mark H
5 out of 5 stars review

So far so good.

Putting the chair together was not too hard. Instructions were clear, but pictures and lettering could be larger.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 2, 2026
Ethan K
4 out of 5 stars review

Great chair

Easy to put together. Seat isn't very long and back isn't as high as I would expect. So I gave it to my wife to use.she is shorter.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 8, 2026
Dennis J
5 out of 5 stars review

So relaxing!!!!!

This chair feels like it was custom made just for me. Very soft and comfortable. I plan on buying another one to use as my gaming chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 8, 2026
Jacqueline D
5 out of 5 stars review

Love this chair!

I work from home and I spend over eight hours per day in comfort due to the way this chair supports my lower back!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 25, 2026
Roy R
4 out of 5 stars review

Hit the spot

This chair was a need that was what the person wanted it was an upgrade from the previous model! Win

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 7, 2026
Angel T
5 out of 5 stars review

Great chair!

Needed a chair with more cushion since I sit at my computer all day. This chair gives me the cushion I need to sit all day at my desk

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 10, 2026
Phoutthasone I
5 out of 5 stars review

Excellent and Comfortable

Been looking for a computer that can support my bad back and this chair is it. It is very ergonomic and comfortable. Should have bought this sooner.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Dec 3, 2025
JP
1 out of 5 stars review

Very Uncomfortable.

The lumbar support was too firm and too low. And it is not adjustable. Seat cushion also felt too firm. For the money, one can do much better. 5 stars to Sams Club and their staff, who were very friendly and helpful with the return.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. We are sorry to hear this chair was not a good fit for you. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Dec 6, 2025
Mercedes
3 out of 5 stars review

i mean. its a comfortable chair. if u wanna actually work in it. if u want a relax and play on ur computer chair. get somethings different. the lock dont work sovuccan comfortably stay reclined in it

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestions. We are sorry to hear this isn't a good chair for what you intended to use it for in your case. If you need additional service, please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Nov 21, 2025
JeffG
1 out of 5 stars review

No instructions on how to put it together

No instructions on how to put the chair together. Not one slip of paper, no book, no link to a website....nothing. I expect a lot more from Lazy-Boy

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the instructions. Please note that sometimes they are taped under the seat cushion or are with the hardware kit. If not in those places, we have a support team that can email them to you. Please do not hesitate to reach out. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.