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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.4 out of 5 stars
stars
842 ratings374 reviews
  1. 5 stars71% (601)
  2. 4 stars15% (129)
  3. 3 stars4% (35)
  4. 2 stars3% (29)
  5. 1 star6% (48)

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Showing 121-130 of 374 reviews
Jul 18, 2026
Lee M
5 out of 5 stars review

My lazboy

I’ve had one for years and loved it so much I bought another to go along with it. The active lumbar is a fantastic feature.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jun 26, 2026
Adam S
5 out of 5 stars review

Father’s Day 2026

A perfect Father’s Day gift from my kids. Ultra comfort, X large, sturdy & designed well with high quality materials.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 29, 2024
Flamingo
5 out of 5 stars review

Verified Purchase

Good chair, good value.

Big and comfortable. Seems to be very well made, but time will tell if the "leather" holds up well. For now, 5 stars.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your feedback and review of La-Z-Boy Westley Big & Tall Executive Office Chair. We are delighted to hear that the chair is comfortable and a good size for your needs. Please contact us if you have any issues with your chair or it's upholstery at 800-379-9773 or service@trueinnovations.com.

Jul 6, 2026
Zach B
5 out of 5 stars review

Good quality!

Good quality construction, I just started using it so it’s new but doesn’t feel flimsy or wobbly at all.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jan 6, 2025
Tim
5 out of 5 stars review

Verified Purchase

Comfortable

Chair was fairly easy to put together if you file instructions. Once together, it is very comfortable and easy to roll if needed.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for your review! We're delighted to hear that assembly was straightforward and that you're finding the chair both comfortable and functional. If you ever have any questions or need assistance, please don't hesitate to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. Enjoy your new chair!

Jun 24, 2026
Phillip A
5 out of 5 stars review

Easy Set Up and Feels Great

Just finished assembly. Straightforward, not rocket science. Lumbar support is active and “there” not just talked about on the box.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Jul 9, 2026
Lewis A
2 out of 5 stars review

Replacement

This chair replaced my old Lazyboy office chair. The vinyl upholstery was flaking off on the outside. Hope this one doesn’t do the same thing

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Sep 27, 2024
AA1994
5 out of 5 stars review

Verified Purchase

La-Z-Boy Office Chair

Very comfortable office chair. Lumbar support is nice. Only downfall is, you almost have to have two people to build it.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to leave a review. We appreciate your purchase and love the feedback because we are always looking to improve our products based on what the customers want! Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Apr 15, 2026
David M
4 out of 5 stars review

Comfortable chair

Fairly straightforward assembly with clear institutions. I like the chair a lot but wish it leaned back just a bit more. Well designed cushions. Lumbar support is nice too.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 20, 2026
Terry M
4 out of 5 stars review

My La-Z-Boy

I absolutely love my new La-Z-Boy so far. I think you should be able to adjust the back a little better. However, it’s nothing I can’t live with. I’m satisfied.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096