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Customer reviews for La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support for
La-Z-Boy Westley Big & Tall Executive Office Chair With Active Lumbar Support
4.5 out of 5 stars
stars
1,121 ratings498 reviews
  1. 5 stars73% (816)
  2. 4 stars16% (183)
  3. 3 stars4% (41)
  4. 2 stars3% (33)
  5. 1 star4% (48)

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Showing 121-130 of 498 reviews
Feb 16, 2026
Reviewer name: Daniel H
4 out of 5 stars
4 out of 5 stars review

Doing review for warranty activation

To get your warranty you have to leave a review so not a fan of that but overall the chair is comfortable and not hard to put together. Did it by myself in under an hour. Would give 5 stars but I've only sat in it for not even an hour so 4 it is

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 20, 2026
Reviewer name: John C
5 out of 5 stars
5 out of 5 stars review

Comfortable desk chair

A very comfortable chair that fits me better than any other chair. It fits taller people very well and handles my 250 lbs. better than any previous chair.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Apr 19, 2026
Reviewer name: Matthew S
5 out of 5 stars
5 out of 5 stars review

Great big and tall chair

Very comfortable and gives great support. I would recommend it to anyone who is bigger and heavier than average up to 350lbs. I am 6-2 310 and it fits me very and is comfortable.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 23, 2024
Reviewer name: Nadzicles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Holy COMFORT!

So comfy! Highly recommend! I work from home and this chair is a God send! If you’re a giant or a tad on the heavier side, you will not be disappointed 😄

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for this 5 star review!! We are so happy to hear that you love your chair. We appreciate your purchase and are here if you need assistance. Our customer service representatives can be reached by email at service@trueinnovations.com or by phone at 800-379-9773.

Feb 21, 2026
Reviewer name: Scott C
5 out of 5 stars
5 out of 5 stars review

Active lumbar high back economic chair

Overall quality of the chair is excellent. The “comfort core” seat construction is very comfortable, and the active lumbar support is well positioned and provides superb comfort!l Thank you!

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 16, 2026
Reviewer name: anonymous
4 out of 5 stars
4 out of 5 stars review

I’m 6’3” and it barely is high enough to rest my head while reclining. I had an older version that had a higher back but this has better lumbar support as a trade off.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to give us your thoughts. We value your opinion and are reviewing your suggestion regarding the back height of this model. We are sorry to hear is a bit shorter than you were looking for but are glad that overall, you really enjoy the lumbar support. Please do not hesitate to reach out for support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

May 16, 2026
Reviewer name: Laura V
4 out of 5 stars
4 out of 5 stars review

Very comfortable chair

Would have given a 5 star but the upper part of the chair head area side of it on the leather had a upward arrow wrote. Cleaned it and was able to remove 90% of the mark.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
May 20, 2026
Reviewer name: Terry M
4 out of 5 stars
4 out of 5 stars review

My La-Z-Boy

I absolutely love my new La-Z-Boy so far. I think you should be able to adjust the back a little better. However, it's nothing I can't live with. I'm satisfied.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Feb 16, 2026
Reviewer name: Patti N
1 out of 5 stars
1 out of 5 stars review

Feed back

I bought two chairs to replaced the two chairs that I previously purchased that the leather cracked off of. Hopefully the new ones will perform better than the last two chairs Lazboy chairs I purchased.

Review from Living Style Group
Helpful?4DOOYTVHLELZ13576172096
Mar 6, 2026
Reviewer name: JOHN
2 out of 5 stars
2 out of 5 stars review

Make sure it will be covered when

After a couple years it squeaks like crazy and the brown color wears off even though the fabric is still in good shape.. Material on the arms is cracking and wearing too.

Helpful?4DOOYTVHLELZ13576172096
reply from True Customer Service

Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing regarding the noise and materials being worn out over time. We are a customer support team that can assist with the issues you have described if you are interested. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.