Thank you for taking the time to let us know about your experience. We value your opinion and are reviewing the problem you are describing. This would actually be addressed by the retailer directly. Please call (800) 749-5367 and they should be able to address this issue for you. Please do not hesitate to reach out if you ever need support regarding parts and warranty. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for your review! We're thrilled to hear you find the chair super comfortable. We appreciate your feedback about the color and understand how important options are when choosing the right chair. If you have any questions or need assistance, feel free to reach out to our customer service team at 800-379-9773 or service@trueinnovations.com. We're here to help!

We appreciate your positive feedback regarding our office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted that you are happy with it. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773. Thank you for your purchase, we appreciate your business.

Thank you for taking the time to provide a product review about your experience. Our customers' comments and feedback on our products are very important to us, and we’re happy to hear that you like the chair overall despite a bit of assembly trouble. Please do not hesitate to reach out if you ever need support. You can reach us at 800-379-9773 Monday-Friday 7:00am-4:00pm PST.

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.

Thank you for sharing your positive experience with our office chair. We are thrilled to hear that it has met your expectations in terms of comfort and quality. Please let us know if you need assistance in the future at service@trueinnovations.com or 800-379-9773.

Helo Carlos, we greatly appreciate your positive feedback regarding La-Z-Boy Westley office chair. It's wonderful to hear that the chair has met your expectations. We take pride in providing our customers with top-quality products and are delighted to have been able to contribute to your comfort. Please do not hesitate to contact us at service@trueinnovations.com or call (800) 379-9773 if you need assistance with your chair.

Thank you for your positive review, Tricia. We are glad to hear that La-Z-Boy Westley Big & Tall Executive Office Chair works well for your tall gentleman! Please let us know if you need assistance from our customer service team at 800-379-9773 or service@trueinnovations.com.

Thank you for sharing your feedback regarding our office chair. We apologize that it did not meet your expectations in terms of comfort. At our company, we offer a wide range of chairs with varying features and designs to suit different preferences and needs. We would be happy to recommend some options that may better suit your needs. Please feel free to contact our customer service team at 800-379-9773 or service@trueinnovations.com for further assistance.