I'm a pretty mechanical person, but the installation had me a little stumped, but after a couple of days of adjustment, I figured it out. It's very comfortable.

Leather was torn around the threaded inserts for the bolts in multiple places. The tears will likely expand as the product is used making me worry about the lifespan of the item.

Just had this chair for 2 days and I must say I love it. Comfortable, roomy, and great lumbar support for long durations if sitting/ working. I would recommend it to everyone looking for a quality chair.

No instructions on how to put the chair together. Not one slip of paper, no book, no link to a website....nothing. I expect a lot more from Lazy-Boy

I recently replaced my home studio chair with the Lay-Z-Boy Big and Tall Westley and I was pleasantly surprised. Comfortable for sitting long hours and the lumbar support is icing on the cake!

Wish I could get a black one but location only had brown which was fine nice lumbar wish the lumbar was adjustable a little bit just need to get use to it

I have been trying new office chairs for over a year looking for the perfect chair. After sitting in the Lazy Boy it took about 30 seconds to decide this was the one. Will update later on when I have used it for a while

Needed two office chairs for my wife and I. I’m a big guy so I wanted something to hold me (6’3, 315) my wife is a small woman but she loves the chairs. They’re very comfortable and easy to assemble. Would highly recommended.

My 12 year old lazy boy big and tall chairs were wider and softer than these new ones. We use them at our kitchen dining table and hope they work as well.

The chair is alright but it is far from big & tall. The back of the chair stops at my shoulders and the seat stops at mid thigh. And as far as room between the arm rest there's none left. Oh by the way, I'm 6' 4" and I weigh 270lbs.