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Customer reviews for Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System for
Samsung 5.5 cu. ft. Top Load Washer with Auto Dispense System
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4.5 out of 5 stars
stars146 ratings146 reviews
  1. 5 stars79% (115)
  2. 4 stars11% (16)
  3. 3 stars2% (3)
  4. 2 stars2% (3)
  5. 1 star6% (9)

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Showing 141-146 of 146 reviews
Oct 28, 2024
Cleaner
4 out of 5 stars review

Large washer

[This review was collected as part of a promotion.] 2 months in....is preforming great....large capacity.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Oct 28, 2024
Moee
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] I bought this a month ago , happy with it ,no problems at all.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Jan 2, 2025
Yvette0123
5 out of 5 stars review

Nice color!

[This review was collected as part of a promotion.] Works excellent. Is very quiet and washes large items.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Jan 2, 2025
LizA
5 out of 5 stars review

Good washing machine

[This review was collected as part of a promotion.] Bought it a couple months ago and so far it has been good.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
Mar 19, 2025
Sucker
2 out of 5 stars review

Dont but!

Just after warranty runs out. It wont spin to get water out. Samsung computer is crap again

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
reply from SEA Care

Hi there, Thank you for sharing your experience with the washer. When the washer is not spinning correctly, it could be because it is an unbalanced load within the drum or the load is lopsided, causing the issue. To resolve issues with your washer spinning issue, please follow the link and hyperlinks and watch the instructional video. If the problem persists after completing the recommended steps, click "NO, I NEED MORE HELP" for further assistance. Samsung washing machine spins poorly https://www.samsung.com/us/support/troubleshoot/TSG10003485/ The best laundry load size for your Samsung washing machine and dryer: https://www.samsung.com/us/support/answer/ANS00080262/ What to do when your washing machine doesn't spin https://www.youtube.com/watch?v=0D13Fhc07hQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148623613) to help our team gather your information. Have a great day. ^Charles

Feb 6, 2025
Short round
1 out of 5 stars review

Nooooooo!

Main control panel is bad and told we can’t even get a new panel only lasted a year.

Review from Samsung US
Helpful?5WTWHMF0V2DL13575872646
reply from SEA Care

Hello there, We are aware of the significance of having a functional washer at home. We're here to help you. We shared a direct link below to the compatible control panel for the washer on our Samsung Parts Team website. Samsung DC97-24166A ASSEMBLY PANEL CONTROL;A2,WA75 https://samsungparts.com/products/dc97-24166a Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148344814) to help our team pull up your information when you message us. Thank you. -Kimberly