Bought this a couple of days ago. Had the same damage many others have reported to the end cases. Box looked good, just needs better protection in there. I just removed the both of them and pounded out the dents, not very noticeable now. As for operation, put the oil in it, connected the Propane tank and pushed the remote button on the key fob and presto, she fired right up. Lot's quieter than the previous Generator from another make we had and significantly better fuel economy. Expecting this to be the bees knees for this fire season. We're ready!

I went with this unit because it had dual fuel and one of the few smaller gen sets that had 240 volt. I had read some reviews in which the unit some have purchased had dents. Dents don't really matter to me, I could care less as long as the unit works as stated. So I did end up with a dent on the recoil, but discovered it after I assembled it. So I took the recoil off and hammered out the dent, no big deal. I am mindful of the amount of resources it takes to make such a unit, so therefore I am willing to take on these types of repairs and determined to make it work. The recoil did work, but it rubbed and I was concerned that in time it might cause other issues. It is electric start, but still thought I should fix it. Also, COVID 19 has made things a little off these days and so I thought I'd just do what ever it takes to keep the unit. I also had another issue, but when I called the service line, they quickly responded by sending me another part for the unit. So, I felt like I had to work to get this unit up to par, but again, COVID and things are just tough all around. I like the unit, its not as loud as I thought, so that's a plus. So I also like to tinker and its not an issue for me. I would still purchase this unit again because of the support I was able to receive from the company. Its a good unit, I really believe in doing my part, keeping some employee employed somewhere is also important to me. I do like the design of the unit as well. Great buy!

This little guy is a monster. Lots of power for a smaller sized generator. The dual fuel and push button start make this purchase a no-brainer. Setup was super easy. My only complaints are the lack of an included wheel kit (which was obviously a misunderstanding on my part) and the fact that it can only power the single 240V plug or the other 120V plugs at the same time (which is obviously general ignorance on my part), not both.

Waited several months for it to come back in stock. Ideal output for my needs and ability to run on propane was driver for selecting this model. Instructions are clear and concise. I added 0.7L of supplied oil, put on wheels and feet. Hooked up to propane and started with remote without issues. Let it run 1 hour unloaded to break in. A few days later I hooked it up to the house to test if it could power my essential loads, which it did without issue. Had a little trouble getting oil dipstick to line up and thread properly. Other than that, I'm happy with this purchase.

This generator is well laid out and easy to access all connections and plug in receptacles. I like the fact it has a built in CO detector & indicator. Also, the dual fuel feature is a real plus. After purchasing a handle and wheel kit, moving the unit around was easy. I do believe this kit should have come with the unit though. I would have gladly paid extra to get this kit initially. I would have given it a 5 star rating if the wheel/handle kit had been included. Overall, I am pleased and believe this generator will serve our needs for many years to come.

I've worked on, and serviced portable generators for a welding inspection co. Years ago. This newer design is quieter and has many features. Push Button and Key Fob start, small battery charger for the Lithium battery, Dual fuel. 14 hr run time on gasoline. Can run on clean Propane to reduce maintenance. Avoid waiting at gas pumps during Hurricane by keeping big cylinder in my garage.

Just bought this new generator and tested it out. Runs great. Love the smaller size compared to my old one and the push button start. Duel fuel is a nice option too. Only bummer is you have to buy the wheels and handle separate as it doesn't come with it.

I was running it during 2020 freeze in Houston , Texas and that kept my house warm and no issues with the pipes at all. Running it already for 4 years and run flawlessly . During Beryl was kind of hard to find gas and propane tanks and decided to upgrade to a 11500TFC new one just arrived yesterday. I never had issues with the 5300DF and hopefully will not have issues with the new one. The 5300DF run my whole house except of AC unit but bought a portable ac unit a window unit and used it during Beryl without any problems, 3 tv's running 2 refrigerators, central fan, all the plugs and lights. Overall extremely satisfied with it. Also 4 friends of mine bought the 5300DF after my recommendation and they have only good thoughts about it.

Box was a little beat up but the generator was perfect, It took 5 min to unbox install wheels connect batter and hook it up to propane, It started right up using the push button electric start and powered a few things in the garage, it is much quieter than my old unit and I look forward to many years of service from it. duel fuel feature is a must for me and I would recommend it to anyone needing a new one. Buy American whenever Possible IMO

I purchased this generator in April and it has been nothing but a blessing to the business. We use it daily for our ice cream truck and it works great. We have had no issues and I would recommend this generator to anyone who is looking to buy a good and reliable generator. I have absolutely no regrets.