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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying

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Showing 311-320 of 450 reviews
Jun 19, 2022
Not happy customer
1 out of 5 stars review

Broke after 2 weeks

I'm absolutely furious with the horrible customer service. After 2 weeks the robot broke - bumper stuck. Okay, it happens and I was going to give it another chance. But ONE month later and I still don't have my robot. Customer service is useless - sent me a refurbished item instead of new replacement, as the rep told me. After that the UPS lost the new item. Not their fault BUT because they don't send you the automatic tracking I didn't know about it. If I don't it in the next day or so, I'll just ask for refund and go get a non-irobot vacuum that works!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Sep 6, 2021
Landon S.
5 out of 5 stars review

Are you looking for the p

[This review was collected as part of a promotion.] Are you looking for the perfect addition to your smart home? Look no further... the iRobot Romba J7 is the next smart tech you need to add to your home. Our house has the typical smart lights, cameras, thermostat, doorbell, and door lock. We decided to add a budget smart robot to clean and let me tell you it sucked and not in the way you want a vacuum to suck. The thing didn't work that well. Then we found the J7 from iRobot and let me tell you this thing SUCKS but it a good way. We have two little kids that are always dropping things on the floor, on our rugs and in the carpet. This robot vacuum could handle it all and all while avoiding the toys they left on the ground. The techology in this robot vacuum was something else. It can map your house and do cleanings without much interaction from me or my wife. It can learn where to go and where not to go over time. This is one of the coolest smart products out there. So like I said at the start, time to check out the iRobot J7. Do yourself a favor and get one NOW!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Apr 10, 2024
kimmieliette
5 out of 5 stars review

LIFECHANGING

[This review was collected as part of a promotion.] Who knew a vacuum could literally change your life! This is the helper I needed and it's so wonderful. My house feels so much cleaner with nice floors and I can do other things! It works well and cleans deep! So happy.

Review from influenster.com
Helpful?2I8HR97JWKVM13572601338
Sep 23, 2022
Keo
2 out of 5 stars review

Money pit

Very disappointed. Spent a ton of money on this thing in January only for it to completely stop working already. I have followed all the steps and have done everything possible to get rid of "Error 26" and still nothing. Now if I want to fix an already very expensive vacuum, I have to spend MORE money to replace the head module if I ever want it to work again. I guess the old "You get what you pay for" saying doesn't include this pricey machine.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Keo, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 28, 2022
Stella
5 out of 5 stars review

Keep your carpets and floors clean

Welcomed my new cleaning lady iRobot. We named her Stella. You program your iRobot to clean the carpet and floors. It will clean you whole house or certain rooms. Just select which room or rooms to clean. I turn on Stella when I do errands and when I come home my carpet and floors are clean. Saves so much time to do other things. You will love this Roomba J7.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Apr 10, 2024
laurydeanne
5 out of 5 stars review

This is a great vacuum, and pretty quiet too.

[This review was collected as part of a promotion.] I am just loving how well this Roomba Vacuum works, it vacuums the floors well and I really like that when the vacuum is full it will go back and empty it self and then continue vacuuming my floors. This vacuum is also pretty quiet picks up everything in its path and I also like that it sweeps the edges of the rooms. It is also easy to empty out the canister once it’s filled up.

Review from influenster.com
Helpful?2I8HR97JWKVM13572601338
Nov 20, 2023
Marry antuanette
5 out of 5 stars review

Must have for a better life!

[This review was collected as part of a promotion.] I am so happy with my new Roomba j9+! I have an old robot vacuum and am annoyed i constantly have to empty it. This new self emptying Roomba is a game changer! I turn it in through the app while I'm at work and it vacuums my entire first floor itself without me emptying it. The battery lasts for long. The vacuum is very smart at drawing maps and navigating through the house. Mopping feature is another great add on. I have two dogs and have to vacuum daily. I just can't express enough how having this new Roomba changed my housework. So easy to use!

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
reply from IRobotPWR

Hi Marry, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Jan 3, 2023
Dax the dogo
5 out of 5 stars review

Great product.

It is great for a family like ours who is always coming in and out. We also have 3 dogs and we use to have to vacuum several times a day. Now with a roomba we can finally stay on top of all our other chores and have more time to hang out as a famliy, and with it's obstacle avoidance I dont have to worry about it getting stuck. To anyone who is thinking of getting one, I highly recommend this product.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Sep 10, 2021
Angel
4 out of 5 stars review

Great Robot Vacuum!!

[This review was collected as part of a promotion.] This is a great robot vacuum. I love that it maps area, but it is louder than my previous one. It does a great job of getting over area rugs and furniture. It does have a very large dust bin, which is great. I love this vacuum and use it frequently.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338
Feb 9, 2022
Rick C
5 out of 5 stars review

Best Roomba yet

By far the best roomba ever with so much intelligence that you no longer have to worry about it getting stuck or worse running over dog waste. The only negative is the sound it makes when emptying itself....can wake the dead. I have a new large home and it will work hours (going back and recharging of course) until it is totally complete. Love the ability to identify rooms and schedule them on different days.

Review from store.irobot.com
Helpful?2I8HR97JWKVM13572601338