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Customer reviews for iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying for
iRobot® Roomba® j9+ Robot Vacuum with 60 days of self-emptying
4 out of 5 stars
stars
526 ratings449 reviews
  1. 5 stars56% (296)
  2. 4 stars17% (92)
  3. 3 stars7% (35)
  4. 2 stars4% (22)
  5. 1 star15% (81)

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Showing 91-100 of 449 reviews
Aug 15, 2023
Reviewer name: Linda
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

Very happy with my iRobot. No issues and easy to operate from phone or Alexa. Would definitely recommend.

Helpful?4LO8QQAKDEAR13572601338
Nov 22, 2023
Reviewer name: randr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Best reviews. You get what you pay for in this category.

Review from walmart.com
Helpful?4LO8QQAKDEAR13572601338
Apr 14, 2024
Reviewer name: jessicas1104
4 out of 5 stars
4 out of 5 stars review

Overall Good Vacuum

[This review was collected as part of a promotion.] Overall this is a really good vacuum. Very good quality and picks up almost all the dirt. It does take some time to clean the entire apartment and it’s only ok on the carpet/rugs. Love the self emptying feature! Overall this is a great product with low maintenance. Would recommend!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Feb 17, 2022
Reviewer name: casey
1 out of 5 stars
1 out of 5 stars review

unusably buggy

Stops randomly in the middle of rooms with "drop-off detected" errors. Moving it around and cleaning the sensors does nothing, support is wildly unresponsive/unhelpful. Similar issues with it complaining about bin being full when it's not. There is no way to disable or override these erroneous errors.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Casey, we are really sorry to hear about the situation. This is definitely not the experience we want our iRobot family to have, and we'd love the opportunity to turn it around. We have just e-mailed you in order to help out.

Dec 15, 2022
Reviewer name: Kelleytoons
5 out of 5 stars
5 out of 5 stars review

I wish I had gotten this a year ago

This robot (Minerva for us) has changed our lives - making our house actually clean again. As old people we have neither the time nor energy to vacuum as much as our house (with three cats) needs, but Minerva does it for us and does it perfectly. My only sadness is it appears iRobot isn't selling the i7 anymore (why!?). If anyone wants a *perfect* vacuuming robot, they need to pick this up before it's not available anywhere.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
Jul 23, 2022
Reviewer name: Dan D
1 out of 5 stars
1 out of 5 stars review

Was Good for 7 Months

We bought this vacuum 7 months ago and worked great for 7 months. Now we have constant issues of it not vacuuming in areas it's supposed to do during a job. It misses areas that it's supposed to do. I have reset this vacuum already to start fresh. It always throws errors and constantly not doing it's job. Then I have to search for it and put it back in the dock. I am highly disappointed with this vacuum! I could vacuum my house better and a shorter amount of time than this thing!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Dan, thank you for letting us know about your situation. This is definitely not the experience we want for our iRobot family, and we'd be happy to provide you with a proper solution for this issue. We have just e-mailed you, so we can help out.

Nov 20, 2023
Reviewer name: Nahessa
5 out of 5 stars
5 out of 5 stars review

A Game-Changer in Home Cleaning!

[This review was collected as part of a promotion.] The Roomba® j9+ outshines any other robot vacuum I've tried. Its advanced cleaning capabilities, from precision navigation to powerful suction, make it stand head and shoulders above the rest.One of the standout benefits of owning the Roomba® j9+ is the time it saves me. It effortlessly navigates through my home, tackling dirt and debris with efficiency. I can trust it to maintain a clean space without constant supervision. Considering the exceptional performance and convenience, I would undoubtedly invest in the Roomba® j9+ again. It's a long-term solution to keeping my home consistently clean without the hassle wholeheartedly recommend the Roomba® j9+ to anyone in search of a reliable, intelligent robot vacuum. Its performance speaks for itself, and I can't help but share my positive experience with friends and family.The Roomba® j9+ has made a significant difference in my daily life, and I couldn't be happier !!!!!!!!!!!!!!!!!!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Nahessa, thank you for letting us know about your experience. We're happy to hear your excitement for our products!

Dec 3, 2023
Reviewer name: Star27
5 out of 5 stars
5 out of 5 stars review

Absolutely love this Roomba and excellent app design!

[This review was collected as part of a promotion.] The Roomba j9+ is an expert when it comes to clean floors. Superior mapping of floors and the layout of rooms, equipped with a bright light and camera to be able to avoid obstacles and vacuum even in darkness, and paired with a comprehensive app that's easy to use and lets you customize your cleaning routine, this self-emptying robot vacuum is an essential appliance in my home I don't want to miss anymore. Admittedly, I was skeptical at first, but the j9+ Roomba has quickly and undeniably become my favorite cleaning tool. It truly is so helpful and takes so much time and work off of my hands, especially as parent with a newborn in the home. No more asking my teenagers for help and being left with less than desirable results. This j9+ robot vacuum cleans exceptionally well, removing even finest dust and hair, leaving floors looking and feeling clean. Equipped with a HEPA filter that filters out the finest dust particles and animal dander, strong textured rubber rolls to actively grab and pick up everything, and a self-emptying feature that deposits all dirt and dust into a disposable bag that self-closes when removed from the base. Of course there are some things that could be improved, too. I have encountered a couple of minor issues with this j9+ Roomba, one of which is that he doesn't clean around its own charging base, he also isn't able to reach under the front of our kitchen cabinets, and he cannot fit through our dining chairs' legs so I have to put the chairs up in order for the j9+ to vacuum under the kitchen table. Sometimes he randomly leaves the base on his own, he once got lost and couldn't find his way back after completing the task, and he once got stuck on top of the circular bases of two of our kitchen counter chairs, which was honestly quite funny to watch before we came to his rescue. Overall, the j9+ is excellent. My floors haven't felt this clean in a long time! I highly recommend it!

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Hi Star27, we are happy you love our products! Please know that we are driven to continually improve our products to help you do more, every day.

Dec 27, 2021
Reviewer name: Gary in Florida
1 out of 5 stars
1 out of 5 stars review

Awful customer service

I bought a J7 for $695. Before I even received the delivery, the price dropped to $495. So I requested a refund of the difference. They said that I waited 10 days to ask for a refund, and I needed to do so within 7 days. Seriously? I could have returned it and gotten a full refund, but chose to keep it because I didn't want to go through the trouble of shipping it back. They probably knew that.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Dear Gary, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.

Jan 22, 2022
Reviewer name: Nora
1 out of 5 stars
1 out of 5 stars review

I hate this thing

These roombas are the most difficult things to use and set up even for a young person that is good with technology. My roomba took at least 10 tries for it to finally connect to our wifi. After a week it somehow got disconnected again and after several attempts to connect it again it has the error 25. I tried to reboot it but now it's just dead/froze and it's only a week old. Not to mention my first one had to be sent back because it would not work for longer than one minute because the bumper kept getting stuck.

Review from store.irobot.com
Helpful?4LO8QQAKDEAR13572601338
reply from IRobotPWR

Dear Nora, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.