One reason I purchased this generator was for the ease of starting it with the electric starter when the power goes out. The first week I had it, it started right up, but once I removed the trickle charger that came with it for a couple days it wouldn't start. I figured it had a bad battery or a short in the system, so I took it to a Generac authorized repair shop to have it checked out and they said the battery was bad and replaced it. Sad to say the new battery was also dead after sitting a couple of days. I did some research on the internet and discovered that this Generac Model had issues of shorting out and causing the battery to drain and die. I installed an on/off toggle switch to isolate the battery when not in use and that fixed the shorting out issue. One other issue that I've ran into, is that this CO sensor is almost too sensitive, if the wind blows the exhaust back towards the generators CO sensor it will shut down unexpectedly, so I have to position the exhaust pipe towards the same direction as the wind is blowing. Now that I know what it takes to get this generator started and keep it going it's actually a really good generator and it performs well, it's just not user friendly.

I purchased this generator after purchasing and returning 3 Westinghouse generators. 2 generator was defective and the other 1 would not power what I needed. Purchased the generac and am very satisfied with its performance. No issues with this generator. Provides all the power I need for my camping needs.

Last year after storm Sand we were without power for 13 days. I don't ever want to be in a situation like that again, Cold showers and food wasted. I had an old Volt generator that would only run 90 minuets on a fuel refill. then had to wait for it to cool down to start over again, The features of the Generac generator I purchased will run 10 hours and has an battery start. Being 73 years old that is a life saver , i should have done this sooner . I need this for the next storm. Love the product

i highly recommend everybody having a generac generator as an emergency backup after going through hurricane irma and having no power for 8 days and we lost all of our perishable food in deep freeze and refrigerator because we did not get generator until after the storm but so glad i ordered it because of the unbearable heat in florida and we were able to run window ac's and well to take showers very satisfied.

I purchased this generator after a three day power outage in 2011. It just finished its first tour of duty on a seven day outage here in Charleston, WV. It ran my entire house..including central A/C and even provided 120V service to my neighbor. It uses a little over a gallon of gas per hour but it's a small price to pay to keep our lives comfortable in 100 degree heat with no utility power. This is the portable unit to own.

I bought this generator after Hurricane Irene and I had to put it in service during the freak October snowstorm that hit the East Coast. It performed as well as expected. I used it for 36 hours without a hitch. My wife was happy to have hot water to take a shower and also she enjoyed being able to use the microwave. I argued with her for 14 years as to the pros of having a generator. She always said it would be a waste of money, guess what ? Her tune changed during the snowstorm. She was happy to have the generator.

First run under load. 260 volts and 62.4 hertz I would like the instructions to adjust this. No service in my area. I would have to drive 80 miles to a shop that may be able to adjust this. The current fuel prices don't allow me too make two 160 mile trips . They will not take it back because I have run it. Running it, is the only way I found out it was not outputting proper voltage and frequency. Does anybody know where to adjust the xd5000E voltage This obviously was never checked at the factory before it was sent out. I am capable to do this.

I have had this unit for three years now and fortunately have not needed it......yet. I do maintain it regularly and it seems to run well One question......is there a specific position that the start switch should be in when the generator is stored and the battery is charging (supposedly)..? The push start will not work any time that I try to start it....I always have to resort to the pull start. This will be hard for my wife if I am at work when we lose power.....one of the reasons I chose this unit. I store it with the battery charger plugged in as recommended but the battery never has enough to start the unit. Any help would be appreciated.

Bought this for backup when the power is out. Electrician installed an interlock switch so as not to backfeed power to the grid. Now i have what i need when the power is out !! Love the electric start. Also like that the choke is integrated into the start switch. Mine was a display model and was missing the cord for charging the battery. Called customer service and they promptly sent one via mail at no charge. I have owned other brands and generac is by far the best.

So I heard Generac has a great reputation for making reliable generators and even though I bought a portable generator, working in the propane business, their are many where I live that are buying the permanent home stand by propane powered generators and they are reliable and even though my is portable but used for home standby too, its what I want. I know it will do the job and keep us comfortable and our keep our food fresh while the power is out. I have yet to get my electrical panel up to code and a transfer switch installed on my house, but when I do I will be able to enjoy the full luxuries of having power without power :) Noise level though its just like a lawn mower or any other gas powered engine, pretty noisy, but again, your inside and its outside and so i can handle the noise.