Hi, there. We appreciate you sharing your experience, and we understand how great it feels when a new appliance performs exactly the way you hoped. Your LG Washer (WM8900HBA) model is built with a wide range of smart, high‑performance features, and it’s wonderful to hear how well it’s working for you. That combination of power, convenience, and quality is what makes this washer such a strong addition to any home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ — LG Digital Care Team ^Juvy

Hi, Robert. Thank you for sharing your experience with your LG Washer. We appreciate the clear explanation of what’s happening with your LG WM4200HBA washer, especially the rotary knob no longer sequencing properly and requiring multiple turns before the indicator responds. Your note that you’ve seen similar reports from other owners is important for us to review so we can look more closely into the specifics of your model and its control‑panel behavior. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this rotary‑knob sequencing issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605 ^James

Hey how are you. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.