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Customer reviews for LG 5.2 cu. ft. Front Load Washer for
LG 5.2 cu. ft. Front Load Washer
4.6 out of 5 stars
stars189 ratings189 reviews
  1. 5 stars76% (144)
  2. 4 stars13% (25)
  3. 3 stars5% (10)
  4. 2 stars2% (3)
  5. 1 star4% (7)
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Showing 151-160 of 189 reviews
Apr 23, 2023
Pjad
1 out of 5 stars review

Door errors and doesn’t clean

I have had door errors when the door is closed and LG doesn’t have any record of this problem. Wash time does not get clothes clean. LG has no idea and claims nothing is wrong with a full normal default of only 28 minutes. Clothes don’t smell clean at all. Ironically, we have an LG top load in another house that washes nearly twice as long on default. Top loads are supposed to have shorter wash cycles due to larger amount of water used. I have returned several washers with door errors. My recent machine gave a different door error (closed but not locked) This happened one week after delivery. What is going on with quality control?

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Social Media

We appreciate the time you took to share your feedback about your experience with LG Front-Load Washer, model WM8900HBA. We value your open feedback about your experience. We will be working to fix it so that an incident like this never happens again. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. If you need additional assistance, you can reach us at our customer service line at (800) 243-0000 or send us a private message through Facebook or Twitter using @LGUSSupport, including your product's model number and your contact information. It would be our pleasure to assist you. ^Danee

Jan 16, 2025
JGGraham
5 out of 5 stars review

Large Capacity and Energy Efficient

[This review was collected as part of a promotion.] I've been using my new LG Washing Machine for a month now and I'm generally satisfied with it. It cleans clothes very well, even on delicate cycles. The drum is spacious, which allows me to wash larger loads in fewer cycle. The machine is very quiet during the wash cycle, which is a significant improvement over my previous model.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Digital Team

Sounds like a washing wonder! 🧺✨ We're so glad to hear your LG washer is exceeding expectations, JG. A quiet cycle with large load capacity and effective cleaning on delicates? That’s a trifecta of greatness! If you ever need tips or support, we're here on social media @LGUSSupport. Happy washing! *Joseph

Sep 6, 2024
Cool_in_Indy
5 out of 5 stars review

Best Washing Machine Ever

I bought the WM8900HBA washing machine a month ago to replace my 10 year old LG front loader that was damaged by the movers during the move to our current home. Wow, what a nice and efficient washing machine. I love that it is WIFI as it allows the ability to download even more washing features. Love, love, love this machine.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG

Hello! What a fantastic update on your LG Washer! We appreciate you sharing how seamlessly it stepped in to replace your previous LG unit—it’s great seeing the efficiency, smart features, and Wi‑Fi options all come together to make laundry feel effortless. That triple “love” says everything about how well it’s fitting into your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 9, 2024
Paul107
3 out of 5 stars review

Huge capacity but with a few problems

[This review was collected as part of a promotion.] Seems to work well although there have been a couple of problems. Most importantly, the latch for the door broke off and stayed locked in the catch on the machine around the 10 month mark. It was covered under warranty, but we were without a washer for several weeks while we waited for the repair appointment. We had to make several trips to the laundromat during that time. Secondly, my clothes seem to be breaking down and developing holes more quickly than they did in our previous set up. I'm not completely sure it is the fault of the new washer, but it seems the most likely cause. Other than those issues, I love the capacity of the washer.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Social

Hey Paul! Thank you for sharing your experience with us. We value the feedback provided by customers such as yourself, as this helps us to improve our services continuously. We're glad that you're enjoying the capacity of your LG washer! We want you to be able to soak up every moment with your washer because the joy of pulling out sparkling clean clothes after a wash is unbeatable! We recommend checking the fins for sharp or damaged areas. You can check out more information here: https://t.ly/3I8JM. If you have questions or warranty inquiries, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help at any time! ^Joslyn

Jan 16, 2025
Spencer D
3 out of 5 stars review

LG ThinQ Washer

[This review was collected as part of a promotion.] This washer does a pretty good job at washing you're cloth, but it's very picky. This washer will wash small and medium loads of clothes just fine. It will not washer heavy loads or just one thick blanket at all. If there is an unbalance or the load gets to heavy it will stop automatically at the spin cycle or not at all. I think the motor isn't strong enough to power threw the load once the items are soaking wet and gets to heavy.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Digital Care Team

Hey there! We want you to have an amazing experience with a washing machine that not only removes stains effectively but also solves common washing problems! We have a quick guide that will walk you through causes for your washer to stop intermittently: https://shorturl.at/jJo6B. If you happen to have additional questions on your LG front load washer or anything LG, let us know on social media @LGUSSupport. We have your back! ~ Ryan

Jan 3, 2025
Nick62
5 out of 5 stars review

Wonderful engineering

[This review was collected as part of a promotion.] I have had it for a month and am extremely pleased with the miserly utility requirements for this washer

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Digital Care Team - Diego

Hey there! That's great to hear! Efficiency is always a win, and it’s awesome that your washer is helping you save on utilities while delivering great performance. Hope it continues to impress! ^ Diego

Aug 22, 2022
Coled2
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Purchased a month ago and as worked as promised. A lot of features. Quiet, fast, gets the clothes clean. What more could you ask for.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
Mar 28, 2025
Maher A
5 out of 5 stars review

Install installation and dryer washer

Cortez and his team there are so professional so organised helpful on time and they work very well. I am happy with this project and they recommended for all my friends.

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG Digital Care Team

Hey there! That's fantastic to hear you had such a positive experience with Cortez and his team! We're thrilled they were professional, organized, helpful, and on time for your washer and dryer installation. It's great to know you're so happy with the project and would recommend them to your friends! Thanks for sharing! ^ Diego

Sep 24, 2024
Maria F
5 out of 5 stars review

Large capacity, washes well!

I bought this washer a month ago and couldn’t be more satisfied. The capacity is much larger than my old one and some of our clothes has even regained its color! Very easy to use too!

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG

Hi, Maria! We appreciate you sharing your experience with your LG Washer. It’s great to hear how the larger capacity is making such a difference and that your clothes are looking refreshed — that’s always a win. Easy‑to‑use controls are the cherry on top, and it sounds like this upgrade has been a perfect fit for your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Nov 13, 2024
Eagle57
5 out of 5 stars review

Outstanding washer!

[This review was collected as part of a promotion.] We love how quiet it is, and have been using the "Speed Wash" setting a lot, as our clothes don't get terribly dirty during the day. Know that it is saving energy and water is a huge bonus, too!

Review from lg.com
Helpful?0YF9M31ON43L13570822395
reply from LG

Hi! What a wonderful update! We’re delighted to hear your LG Washer is bringing that quiet performance and making the most of the Speed Wash setting — it’s a great match for everyday loads that just need a quick refresh. Knowing it helps save energy and water while keeping your routine simple is exactly the kind of experience we aim for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James