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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
223 ratings223 reviews
  1. 5 stars73% (162)
  2. 4 stars17% (38)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star8% (17)

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Showing 71-80 of 223 reviews
May 24, 2026
MOJO
4 out of 5 stars review

Great product

[This review was collected as part of a promotion.] Very quality product. The home screen is great. Very good capacity

Review from Samsung US
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Jun 19, 2026
Abbu
4 out of 5 stars review

Good one

[This review was collected as part of a promotion.] Product was good, we are enjoying the fridge and freezer is good .

Review from Samsung US
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Jun 10, 2026
Smart Fridge
5 out of 5 stars review

Fridge

[This review was collected as part of a promotion.] Great product to add to your kitchen. I love it so much!

Review from Samsung US
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Mar 10, 2026
Christine
4 out of 5 stars review

Great look

[This review was collected as part of a promotion.] I truly love this fridge however there are 2 cons for me. 1) you can't get ice of the ice maker if one of the doors are open. 2) the ice maker is veryyy slow.

Review from Samsung US
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Dec 9, 2025
Nae4
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator. Love that I can play music do my shopping list and keep my refrigerator organized, enjoying it

Review from Samsung US
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Mar 26, 2025
Delithac
1 out of 5 stars review

This refrigerator is a headache

I brought this refrigerator in July 2024 and 2 months later the freezer was not produced ice. I unplugged then re-plugged, started working for a few months. Now, not only the freezer is not working but the top is dripping water.

Review from Samsung US
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reply from SEA Care

Delithac, we understand the importance of a reliable fridge at home. Let us help Here is a guide to help you troubleshoot if your freezer is not working. Please click on the embedded word and watch the video included. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ We recommend checking this link if you experience water leaking from your fridge. Please click on the embedded word. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas If you still have issues with your ice maker, here is a guide to help you. Please click on the embedded word and watch the video included. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148690943) to help our team pull up your information. Have a great day. ^Camille

Apr 22, 2026
Prathokkiran
4 out of 5 stars review

Features request

[This review was collected as part of a promotion.] I wish it had room to put 2litre soda bottles at the door. I am big fan of samsung smartthings. Its interface is not fully functional compared to android app. Its surely efficient as we can control energy consumption using ai. Its hard to replace water filter. Its too tight..freezer section is perfect. It has slide in rack to put only on rightside not on both sides. There should be automation in smartthings to let parent know that door is open notification on mobile. I wish It had a matter, zwave, and zigbee circuits build in to avoid secondary hub.like aeotec or hubitat.

Review from Samsung US
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Oct 28, 2025
Jeff
5 out of 5 stars review

A Touch of Convenience

[This review was collected as part of a promotion.] Very convenient, because there is not tv in the kitchen, it is perfect for my wife and I to watch our favorite YouTube videos, our favorite cable tv shows, or even the weather and news while getting ready in the morning. The temperature is, i can't even describe it, it doesn't leave a refrigerator taste. The food and beverages taste as if they've actually been naturally preserved. It is a brilliant piece of technology and the app is what takes over as it being extremely convenient. I can adjust the temperature, look to see what items are needed to create our grocery list, or what items may be spoiling soon. This product is amazing. We cant say enough. We are looking to get the newer version this upcoming summer. We've recommended it to all our family and friends, in case you ask. ;-)

Review from Samsung US
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Nov 21, 2025
ANGEL
1 out of 5 stars review

The fridge is very appealing pretty picture and very big but is not functional. The ice machine went out first after only having for a few months now the fridge and freezer have stopped cooling called samsung for a diagnostic on fridge told it is out of warranty.fridge is only 4 years old such a waste of money.All the food I through out plus cost of fridge I am going back to the old brands that last longer than 4 years

Helpful?2VHMLK4LEMDU13570772878
reply from Samsung

Angel, we understand the importance of a reliable fridge. Allow us to help.<br /><br />Below is a guide to help you if your ice maker stops working. Please click on the embedded word and watch the included video.<br /><br />Samsung ice maker is not working<br />https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice<br /><br />We recommend checking this link if your fridge is not cooling or freezing properly. Please choose, &#34;Refrigerator or freezer is not cooling at all.&#34; Kindly click on the embedded word and watch the included video.<br /><br />Cooling issues with Samsung refrigerator or freezer<br />https://www.samsung.com/us/support/troubleshoot/TSG10003479/<br /><br />I have also shared your manual for reference.<br /><br />Warranty<br />https://www.samsung.com/us/support/legal/LGL10000309/?modelCode&#61;RF27CG5900SRAA<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1151409128) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille

Oct 6, 2025
Steve
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] The refrigarator is is a really good product it is big and with a really cooling system the only thing I would change on it is the location of the spacers , the material are very appealing and match my kitchen really good, the big screen with Alexa helps a lot and it is easy to add it SmartThings from Samsung.

Review from Samsung US
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