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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
320 ratings320 reviews
  1. 5 stars74% (236)
  2. 4 stars18% (58)
  3. 3 stars2% (5)
  4. 2 stars1% (4)
  5. 1 star5% (17)

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Showing 1-10 of 320 reviews
Oct 13, 2026
Reviewer name: MVP Anthony
5 out of 5 stars
5 out of 5 stars review

Great Product and gorgeous

[This review was collected as part of a promotion.] This is a great Samsung Like always making product extremely Gorgeous perfect perform thank you handsome The Samsung product is the next level the next generation with the big screen and a lot application

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 19, 2026
Reviewer name: GreatCustomer254
5 out of 5 stars
5 out of 5 stars review

Great Fridge Overall

[This review was collected as part of a promotion.] Product is very spacious and the smart tool has a lot of features that helps ease meal planning and make family time fun by listening to music. Kids are entertained by photos and drawings on the white board option. The ice and water dispenser are great options as well.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Nov 1, 2026
Reviewer name: Lakelife
5 out of 5 stars
5 out of 5 stars review

Counter depth is perfect size for my kitchen.

[This review was collected as part of a promotion.] Plenty of room inside and well layed out. Family hub is nice but not a necessity but fun to have. Fair amoint of freezer space though the ice makers take up some room, but overall completely satisfied.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 16, 2026
Reviewer name: BJ House
5 out of 5 stars
5 out of 5 stars review

I wasnt expecting such a good refrigerator

[This review was collected as part of a promotion.] I wasn't expecting such a great refrigerator. Looking forward to actually getting more products to work with Samsung an̈d my smart home. Would like to say great job thanks for the coupon. we're going to go

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 31, 2026
Reviewer name: Glen Fridge
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Its a great fridge with lots of features. I would recommend to anyone seeking to buy a 3 door fridge from samsung. I bought this product in jamaica from a dealer and it seems to be working OK and all the features are working seamlessly.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 9, 2026
Reviewer name: Jonk
5 out of 5 stars
5 out of 5 stars review

Nice Fridge

[This review was collected as part of a promotion.] This fridge has been great for the past year we’ve owned it. We appreciate the convenience of the screen, which displays essential information like weather, notes, and the current date. The design is very pleasing, and I particularly like the display that shows the filter percentage. Overall, I would definitely consider purchasing this fridge again.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 24, 2026
Reviewer name: El Refri
5 out of 5 stars
5 out of 5 stars review

Love this fridge

[This review was collected as part of a promotion.] This is the best fridge I’ve ever had . Love the space and how quick this refrigerator makes ice really fast and keeps the trays stacked. I also love that the app keep la you notified of how everything is going and if the door stays open

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 8, 2026
Reviewer name: Jaethree
5 out of 5 stars
5 out of 5 stars review

Great storage options

[This review was collected as part of a promotion.] Love the way the selves are so adjustable and can accommodate different sizes. After having a large gathering this Labor Day it was so easy to put away leftovers without transferring to smaller dishes

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 8, 2026
Reviewer name: Esperanza
4 out of 5 stars
4 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] I’m really happy with this product ! It has plenty of space and great capacity, and everything fits nicely. I especially love that the ice maker that is inside the freezer, which helps keep the floor dry when using the outside ice dispenser. The only downside is that some of the shelves inside are a little difficult to remove when cleaning. Other than that, I’m very happy with my purchase and would definitely recommend it!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 14, 2026
Reviewer name: Jay1
2 out of 5 stars
2 out of 5 stars review

Bad software, bad icemaker

I have this fridge for about 4 years now and I regret getting it. The software is buggy and slow, not really useful, even browser crashes all the time. So, do not buy for that screen. The ICE MAKER, look everywhere and see the problems with the icemaker, It does not work.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from Samsung

Hi Jay1, having owned your refrigerator for several years, you've had the chance to fully experience both the Family Hub features and the ice maker. We appreciate hearing your thoughts. The guide below covers temperature settings and water supply checks to help improve ice maker performance: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ We'd like to learn more about your Family Hub experience and explore available options. You can reach us through the options below using reference number 1153307547: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung for your refrigeration needs. Jeffrey Samsung Care