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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
289 ratings289 reviews
  1. 5 stars74% (213)
  2. 4 stars18% (52)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star6% (17)

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Showing 1-10 of 289 reviews
Aug 26, 2026
Reviewer name: KitchenReviewer
5 out of 5 stars
5 out of 5 stars review

Practical everyday refrigerator

[This review was collected as part of a promotion.] This refrigerator has a practical layout with flexible shelf space and useful bins. The interior lighting makes everything easy to see, the controls are straightforward, and the design fits the kitchen well.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 24, 2026
Reviewer name: Maximum
5 out of 5 stars
5 out of 5 stars review

Yes

[This review was collected as part of a promotion.] Nan those pictures is very nice I like that you call her heart yes I did Wonder Woman movie Bueno it's a very very good I like your function I like you're easier to gentle it's a very very good I like your function I like you're easier to Gentle oh it's very quickly it's a very very good I like your function I like you're easier to gentle or it's very quickly

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 8, 2026
Reviewer name: Crabbie
5 out of 5 stars
5 out of 5 stars review

Love all aspects of this fridge

This fridge does all the things. I love how I can put expiration dates in so I know what has spoiled. I also love how I can leave notes for my family on the front and load our calendar. The ice is amazing there are 4 kinds and my family loves guys feature. I love how everything fits inside and the capacity is more than my previous fridge.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 9, 2026
Reviewer name: Jonk
5 out of 5 stars
5 out of 5 stars review

Nice Fridge

[This review was collected as part of a promotion.] This fridge has been great for the past year we've owned it. We appreciate the convenience of the screen, which displays essential information like weather, notes, and the current date. The design is very pleasing, and I particularly like the display that shows the filter percentage. Overall, I would definitely consider purchasing this fridge again.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 1, 2026
Reviewer name: ABCD
5 out of 5 stars
5 out of 5 stars review

Great refrigerator with freezer

Nice refrigerator with good capacity freezer. Ice making and cooling is great. Fits good in my kitchen and I don't have to go to garage for freezer. I love the stainless steel finish and family hub where I can see the temperature and filter life. I will definitely recommend this product to everyone.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 9, 2026
Reviewer name: money saver
5 out of 5 stars
5 out of 5 stars review

A great refer for savings

[This review was collected as part of a promotion.] We love our Samsung refer. Having internet available makes the wife happy as she can get news and weather anywhere. The ice maker is a blessing for big get togethers and parties. Getting all our supplies in this refer going to the store less times saving gas and money.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 27, 2026
Reviewer name: Lb3086
4 out of 5 stars
4 out of 5 stars review

Great features on the family hub fridge

[This review was collected as part of a promotion.] The refrigerator has a lot of space . I like that the icemaker has Three different types of ice . You get Ice from the refrigerator door and you have two other options in the freezer. The refrigerator Always keeps my food cool .

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 8, 2026
Reviewer name: Esperanza
4 out of 5 stars
4 out of 5 stars review

Nice fridge

[This review was collected as part of a promotion.] I'm really happy with this product ! It has plenty of space and great capacity, and everything fits nicely. I especially love that the ice maker that is inside the freezer, which helps keep the floor dry when using the outside ice dispenser. The only downside is that some of the shelves inside are a little difficult to remove when cleaning. Other than that, I'm very happy with my purchase and would definitely recommend it!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 10, 2026
Reviewer name: Jungljn
4 out of 5 stars
4 out of 5 stars review

Love and hate

I saved for a year for this frig. I was so excited. The doors are a bit crooked. I’m 66, I can’t straighten them. If anything has moisture you are left with a stain because I can’t get in between to dry it. It had easy access for photos but that has changed for the 3rd time. The right drawer is crooked, we have tried and tried it will not go in correctly. Ice machine and water are so touchy it’s a mess. We don’t use either. Filters are pricey and overall I am sad. If you put a magnet on the doors the scratch immediately. It dented when my 2 yr old granddaughter ran to hug it day 1. 20 min into owning it. The things it comes with are taken away allott and I have tried for 3 weeks to put a new picture slideshow lolol it’s a complete debacle. I’m more sick to my stomach and mad at myself for thinking I hadddd to have this frig. Check things carefully before making a major purchase. I love it, I am very disappointed and sad it just has upset me so much.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Nov 29, 2025
Reviewer name: SF review
1 out of 5 stars
1 out of 5 stars review

JUNK

NOT a happy Thanksgiving. For the 2nd time in 13 months of ownership the compressor is failing. The last replacement took almost 3 months due to the wait time to receive a compressor because of the dozens throughout the country also waiting for one. Soooo living out of coolers for Thanksgiving. Never will own/recommend a Samsung

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from SEA Care

Hello there, We can't even imagine how you feel about your refrigerator. We will do our best to help you in every way possible. We want to speak to you directly to provide the best support for your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1151458325) when you message us so our team can retrieve your information. Thank you. -Kimberly