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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
128 ratings128 reviews
  1. 5 stars71% (91)
  2. 4 stars19% (24)
  3. 3 stars2% (2)
  4. 2 stars2% (2)
  5. 1 star7% (9)

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Showing 1-10 of 128 reviews
Sep 9, 2026
Reviewer name: Jonk
5 out of 5 stars
5 out of 5 stars review

Nice Fridge

[This review was collected as part of a promotion.] This fridge has been great for the past year we’ve owned it. We appreciate the convenience of the screen, which displays essential information like weather, notes, and the current date. The design is very pleasing, and I particularly like the display that shows the filter percentage. Overall, I would definitely consider purchasing this fridge again.

Review from Samsung US
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Sep 27, 2026
Reviewer name: New hub 2026
5 out of 5 stars
5 out of 5 stars review

Incredible features!

[This review was collected as part of a promotion.] Fantastic size, counter depth, technology features which make it easier for creating our family grocery list.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 16, 2026
Reviewer name: Family
5 out of 5 stars
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] This is the third Samsung refrigerator we have purchased for our home and we absolutely love it!! The three icemakers are tremendously helpful for our large family. I truly enjoy seeing pictures of our grandchildren on the front of the family hub!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
May 26, 2026
Reviewer name: Crustac10
5 out of 5 stars
5 out of 5 stars review

Happy customer

[This review was collected as part of a promotion.] I’ve had this refrigerator for 2-1/2 years now with no problems. For us, it is a good compromise between capacity and fitting the cabinet depth. It maintains temp just fine, with the caveat that your ice cream will get soft if you try to jam too many things in the freezer. There is an ice / water dispenser in the door in addition to the ice maker inside the freezer drawer. In hindsight, the only ice we use are the smaller size cubes found in the freezer drawer. The separate ice maker in the door never gets used, but the filtered and chilled water dispenser gets a lot of use. As a consequence, I am dumping out the stale ice from the neglected bins every month or so to keep the system from decaying from disuse. The shelves are very adjustable and despite their delicate appearance, support a lot of weight. There are some places in the interior that are challenging to clean if you have a spill. The unique aspect of the Family Hub series is of course the tablet screen that is mounted on the door. I confess this feature was what steered our buying decision away from other brands that frankly had a higher reliability rating. I’m not sorry either. The way the tablet gets used bears no relation to what I thought I would use it for, but no matter—part of the adventure has been figuring out how best to employ its features. For me, I had no inkling when I purchased the fridge that the family hub would usher in a new world of smart home features using it as a SmartThings hub. That’s one of the apps included in the family hub, which can connect other Samsung smart appliances to the family hub screen. If you find that intriguing, keep reading: there is a hidden compartment in one of the doors that has a port into which you can plug a “dongle” (available as an accessory from Samsung), and this upgrade connects many dozens of Zigbee and Matter devices to the SmarThings app. These can be controlled either by your phone or the Family Hub screen. I have lighting throughout my house connected to SmartThings in this fashion, and I don’t have room in this review to describe all the things I can do with the lights. It can be frustrating at times if something’s not working as it should, but the frustration is offset by the fun of discovering new cool things it can do.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Apr 19, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love this fridge!!

[This review was collected as part of a promotion.] I have wanted this fridge since it first came out but when we were choosing our fridge for renovations in 2020 my husband wanted to go with a different one. After having many problems with that fridge he conceded that we should get the Samsung since he, like I like all the other appliances we have in the house from Samsung. It's already keeping my food much cooler so I know that at least I'm not going to have to throw out food and waste so much money. I'm so looking forward to setting up the whole family Hub to my liking. Samsung is definitely the way to go!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Apr 14, 2026
Reviewer name: Cold food
5 out of 5 stars
5 out of 5 stars review

Good unit

[This review was collected as part of a promotion.] This fit well into our kitchen and matched all the new Samsung appliances. Very cool to have the screen and Alexa built in. Allows us to listen to music or have some video playing while we are doing things in the kitchen. It holds a decent amount of food and although it’s larger than our last unit I have not seen a change to the power bill. Temperature control has been good after several months of use.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 2, 2026
Reviewer name: Steve
5 out of 5 stars
5 out of 5 stars review

The refrigerator maintains 38 degrees F minimal en

[This review was collected as part of a promotion.] Energy efficient, plenty of space and i can input the product date that was placed inside the fridge and see them as well

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 26, 2026
Reviewer name: Dabaddest BSK
4 out of 5 stars
4 out of 5 stars review

Beautiful Refrigerator With Amazing Features

[This review was collected as part of a promotion.] * Capacity — plenty of room for a family. * Counter-depth — gives a more built-in look without sticking out as far. * Family Hub touchscreen — calendars, shopping lists, recipes, entertainment, smart-home features, etc. Samsung says Family Hub models can also integrate with SmartThings. * Four ice options — one of the big selling points. * French-door layout + bottom freezer makes the refrigerator section easy to organize.

Review from Samsung US
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Sep 10, 2026
Reviewer name: Jungljn
4 out of 5 stars
4 out of 5 stars review

Love and hate

[This review was collected as part of a promotion.] I saved for a year for this frig. I was so excited. The doors are a bit crooked. I’m 66, I can’t straighten them. If anything has moisture you are left with a stain because I can’t get in between to dry it. It had easy access for photos but that has changed for the 3rd time. The right drawer is crooked, we have tried and tried it will not go in correctly. Ice machine and water are so touchy it’s a mess. We don’t use either. Filters are pricey and overall I am sad. If you put a magnet on the doors the scratch immediately. It dented when my 2 yr old granddaughter ran to hug it day 1. 20 min into owning it. The things it comes with are taken away allott and I have tried for 3 weeks to put a new picture slideshow lolol it’s a complete debacle. I’m more sick to my stomach and mad at myself for thinking I hadddd to have this frig. Check things carefully before making a major purchase. I love it, I am very disappointed and sad it just has upset me so much.

Review from Samsung US
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Sep 20, 2026
Reviewer name: SpunkyShakes
4 out of 5 stars
4 out of 5 stars review

Family hub is awesome

[This review was collected as part of a promotion.] Had the original when it came out and wanted the updated one when we had a power surge. The only knock against it is the ice maker. Instead of making it better, they just added 2 more.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878