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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.4 out of 5 stars
stars186 ratings186 reviews
  1. 5 stars73% (135)
  2. 4 stars17% (31)
  3. 3 stars1% (1)
  4. 2 stars1% (2)
  5. 1 star9% (17)

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Showing 31-40 of 186 reviews
Apr 14, 2026
Dhurba
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Nice and excellent product of samsung with family hub, i really enjoying this Refrigerator. Highly recommend.

Review from Samsung US
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Apr 24, 2026
Lake
4 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] We love this frig but only feature we do not love 100% is the doors don’t close as easily as our last Samsung refrigerator.

Review from Samsung US
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Apr 26, 2026
Saint
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great refrigerator excellent space and features. This was a great upgrade from our last one. The screen on the front is super handy and easy to use. Kids love it.

Review from Samsung US
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Jan 17, 2026
ShareDMetz
4 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] I really like our new fridge! Especially the screen on the front of the door. But I have had a couple of times where the screen did not come on & it took me a few hours to figure out how to get it back on. As far as the rest I really love how the shelves & storage is. And love all the ice choices.

Review from Samsung US
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Oct 6, 2025
Bill
5 out of 5 stars review

AI refrigerator is great

[This review was collected as part of a promotion.] Product functions properly and I have zero complaints. It is very large inside the only item I would recommend is the bottom shelf needs both doors open to pull it out. Just a suggestion for you to consider. The two different sizes of ice cubes and trays are an exceptionally great feature

Review from Samsung US
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Oct 6, 2025
Reeto
5 out of 5 stars review

Great upgrade

[This review was collected as part of a promotion.] Super fast cooling Huge capacity, drawers are easily accessible Media center (the screen) is a gimmick but kids love it Glad Samsung changed the cooling panel from plastic to metal, we have many issues with that unit in the previous refrigerator.

Review from Samsung US
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Oct 6, 2025
Steve
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] The refrigarator is is a really good product it is big and with a really cooling system the only thing I would change on it is the location of the spacers , the material are very appealing and match my kitchen really good, the big screen with Alexa helps a lot and it is easy to add it SmartThings from Samsung.

Review from Samsung US
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Nov 21, 2025
ANGEL
1 out of 5 stars review

The fridge is very appealing pretty picture and very big but is not functional. The ice machine went out first after only having for a few months now the fridge and freezer have stopped cooling called samsung for a diagnostic on fridge told it is out of warranty.fridge is only 4 years old such a waste of money.All the food I through out plus cost of fridge I am going back to the old brands that last longer than 4 years

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reply from Samsung

Angel, we understand the importance of a reliable fridge. Allow us to help.<br /><br />Below is a guide to help you if your ice maker stops working. Please click on the embedded word and watch the included video.<br /><br />Samsung ice maker is not working<br />https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice<br /><br />We recommend checking this link if your fridge is not cooling or freezing properly. Please choose, &#34;Refrigerator or freezer is not cooling at all.&#34; Kindly click on the embedded word and watch the included video.<br /><br />Cooling issues with Samsung refrigerator or freezer<br />https://www.samsung.com/us/support/troubleshoot/TSG10003479/<br /><br />I have also shared your manual for reference.<br /><br />Warranty<br />https://www.samsung.com/us/support/legal/LGL10000309/?modelCode&#61;RF27CG5900SRAA<br /><br />Should you need more assistance, please feel free to get back to us via the following options:<br /><br />1. Facebook Messenger: http://m.me/Samsungsupport<br />2. Twitter: https://twitter.com/messages/compose?recipient_id&#61;18768513 <br />3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us<br /><br />When you message us, please provide us with this reference number (1151409128) to help our team pull up your information.<br /><br />Have a great day.<br /><br />^Camille

Oct 28, 2025
Naen44
4 out of 5 stars review

The space is Amazing

[This review was collected as part of a promotion.] Samsung mega capacity refrigerator holds so much. I like all the drawers and the compartments it holds the food very well. It helps you keep your refrigerator organize organized, so that's the feature of life about it

Review from Samsung US
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Oct 28, 2025
Jeff
5 out of 5 stars review

A Touch of Convenience

[This review was collected as part of a promotion.] Very convenient, because there is not tv in the kitchen, it is perfect for my wife and I to watch our favorite YouTube videos, our favorite cable tv shows, or even the weather and news while getting ready in the morning. The temperature is, i can't even describe it, it doesn't leave a refrigerator taste. The food and beverages taste as if they've actually been naturally preserved. It is a brilliant piece of technology and the app is what takes over as it being extremely convenient. I can adjust the temperature, look to see what items are needed to create our grocery list, or what items may be spoiling soon. This product is amazing. We cant say enough. We are looking to get the newer version this upcoming summer. We've recommended it to all our family and friends, in case you ask. ;-)

Review from Samsung US
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