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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
289 ratings289 reviews
  1. 5 stars74% (213)
  2. 4 stars18% (52)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star6% (17)

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Showing 41-50 of 289 reviews
Sep 19, 2026
Reviewer name: Droy
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Products The product is very nice and smart . I'm waiting to see how the service take care of any issues.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Sep 21, 2026
Reviewer name: Vanny
4 out of 5 stars
4 out of 5 stars review

Lots of space

[This review was collected as part of a promotion.] Lots of storage space very reliable. Best purchase ive done Freezer has many dividersand fits large items

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 28, 2026
Reviewer name: Poppy
3 out of 5 stars
3 out of 5 stars review

Main issue

[This review was collected as part of a promotion.] The bottom freezer has a major issue. For some reason if it is loaded wrong things can fall beneath the roller for the door. And once that happens it won't close all the way, just barely enough to make stuff kinda frozen. The doors for the fridge, the plastic that holds the condiments breaks after use. Especially anything heavy. It does the job when it is working properly. It definitely holds a lot of items inside of it. Plenty of room for ice, and keeps everything cold.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from Samsung

Hi Poppy, we hear your feedback about the fridge and appreciate the opportunity to better understand your experience. We've linked the guide below, which provides helpful tips for improving door closure and keeping the refrigerator door operating smoothly: https://www.samsung.com/us/support/troubleshoot/TSG10007112/ We'd also like to connect with you to better understand your concerns about the condiment storage area and discuss available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152784067 ready when you contact us so we can assist you quickly. Thank you for being the best part of Samsung. Jeffrey Samsung Care

Jun 5, 2026
Reviewer name: Chris
5 out of 5 stars
5 out of 5 stars review

Great all around fridge

[This review was collected as part of a promotion.] The screen is tough, looks great, and is fun and convenient for everyone to use. My son watches YouTube while I cook. I can listen to music or watch cooking videos and like to peek inside without opening the door. It has a lot of space but I do wish the sliding shelf folded up too for more versatility. Using the SmartThings app I can also see inside my fridge while in the store.and it tells me if someone left the fridge open.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 28, 2026
Reviewer name: udas
5 out of 5 stars
5 out of 5 stars review

great fridge

[This review was collected as part of a promotion.] Beautiful fridge and has a lot of space for all your items. It even makes ice cubes automatically for you—both big ones and little 'ice bite' type cubes—and when I first found this out I was very surprised! The screen on it is very responsive, and it is very easy to program and set up. I've had it for a year now and have only needed to change the water filter once. Most importantly, the temperature consistency is perfect; it keeps food cold and frozen without any problems, and the humidity drawers do an amazing job crisping and keeping our produce fresh. The ergonomics are also great—despite how massive it is, everything is positioned perfectly and the doors and drawers are incredibly easy and comfortable to open every day.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
May 28, 2026
Reviewer name: Myaaa1232
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] My Samsung refrigerator has honestly been one of the best products I've ever owned. I absolutely love it. It has so many amazing features, and everything works like magic. From the sleek design to how well it keeps everything fresh and organized, it makes everyday life so much easier. The technology is impressive, the storage space is perfect, and it runs so smoothly and quietly. Every feature feels convenient and well thought out. I'm beyond happy with it and would definitely recommend a Samsung refrigerator to anyone looking for quality, style, and reliability.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 16, 2026
Reviewer name: Family
5 out of 5 stars
5 out of 5 stars review

Awesome refrigerator

[This review was collected as part of a promotion.] This is the third Samsung refrigerator we have purchased for our home and we absolutely love it!! The three icemakers are tremendously helpful for our large family. I truly enjoy seeing pictures of our grandchildren on the front of the family hub!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 9, 2026
Reviewer name: Retired Texan
5 out of 5 stars
5 out of 5 stars review

Best refrigerator we've ever had

[This review was collected as part of a promotion.] We have been extremely pleased with the capacity of the refrigerator and freezer spaces. Having 3 different ice makers gives us various sizes in cubes and crushed ice as an additional option. The WiFi interface works flawlessly with our Alexa app.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jul 9, 2026
Reviewer name: Luvs2shop
4 out of 5 stars
4 out of 5 stars review

Cool fridge

[This review was collected as part of a promotion.] Bought this refrigerator to replace my previous Samsung. Love the door design that lets you load pictures, videos, and grocery lists just to name a few things. You can look inside to see if you need something while shopping. Very spacious interior- I love the gallon-sized doors. Makes plenty of ice for all your needs. I love the ice in the freezer and the ice maker in the door. The crisper drawers are a challenge to get out and for whatever reason, the left door will not stay put after being opened. But all in all, very happy with this purchase.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 8, 2026
Reviewer name: Annabelle
3 out of 5 stars
3 out of 5 stars review

Nice space but has had issues

[This review was collected as part of a promotion.] Frig has had an ongoing freon leak issue. Finally will be replaced. I did like the space but the deli drawer could be more solid feeling/sturdy and perhaps a slight bit larger. Also, since the refrigerator is so deep, the top shelf should be able to slide. It is difficult to reach anything on the very top shelf in the back. Granddaughter loves the family hub. Great for looking things up last minute.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from Samsung

Hi Annabelle, We're glad you enjoyed the spacious design and that the Family Hub has been such a fun and helpful feature, especially for those quick lookups your granddaughter loves. We understand your thoughts on the drawer design and appreciate you sharing your experience. If you’d like to check on the status of your replacement, feel free to reach out anytime using the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152638130 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care