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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
223 ratings223 reviews
  1. 5 stars73% (162)
  2. 4 stars17% (38)
  3. 3 stars2% (4)
  4. 2 stars1% (2)
  5. 1 star8% (17)

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Showing 11-20 of 223 reviews
May 28, 2026
Myaaa1232
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] My Samsung refrigerator has honestly been one of the best products I've ever owned. I absolutely love it. It has so many amazing features, and everything works like magic. From the sleek design to how well it keeps everything fresh and organized, it makes everyday life so much easier. The technology is impressive, the storage space is perfect, and it runs so smoothly and quietly. Every feature feels convenient and well thought out. I'm beyond happy with it and would definitely recommend a Samsung refrigerator to anyone looking for quality, style, and reliability.

Review from Samsung US
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Jun 5, 2026
Chris
5 out of 5 stars review

Great all around fridge

[This review was collected as part of a promotion.] The screen is tough, looks great, and is fun and convenient for everyone to use. My son watches YouTube while I cook. I can listen to music or watch cooking videos and like to peek inside without opening the door. It has a lot of space but I do wish the sliding shelf folded up too for more versatility. Using the SmartThings app I can also see inside my fridge while in the store.and it tells me if someone left the fridge open.

Review from Samsung US
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Jun 8, 2026
Annabelle
3 out of 5 stars review

Nice space but has had issues

[This review was collected as part of a promotion.] Frig has had an ongoing freon leak issue. Finally will be replaced. I did like the space but the deli drawer could be more solid feeling/sturdy and perhaps a slight bit larger. Also, since the refrigerator is so deep, the top shelf should be able to slide. It is difficult to reach anything on the very top shelf in the back. Granddaughter loves the family hub. Great for looking things up last minute.

Review from Samsung US
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reply from Samsung

Hi Annabelle, We're glad you enjoyed the spacious design and that the Family Hub has been such a fun and helpful feature, especially for those quick lookups your granddaughter loves. We understand your thoughts on the drawer design and appreciate you sharing your experience. If you’d like to check on the status of your replacement, feel free to reach out anytime using the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152638130 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

May 26, 2026
Crustac10
5 out of 5 stars review

Happy customer

[This review was collected as part of a promotion.] I've had this refrigerator for 2-1/2 years now with no problems. For us, it is a good compromise between capacity and fitting the cabinet depth. It maintains temp just fine, with the caveat that your ice cream will get soft if you try to jam too many things in the freezer. There is an ice / water dispenser in the door in addition to the ice maker inside the freezer drawer. In hindsight, the only ice we use are the smaller size cubes found in the freezer drawer. The separate ice maker in the door never gets used, but the filtered and chilled water dispenser gets a lot of use. As a consequence, I am dumping out the stale ice from the neglected bins every month or so to keep the system from decaying from disuse. The shelves are very adjustable and despite their delicate appearance, support a lot of weight. There are some places in the interior that are challenging to clean if you have a spill. The unique aspect of the Family Hub series is of course the tablet screen that is mounted on the door. I confess this feature was what steered our buying decision away from other brands that frankly had a higher reliability rating. I'm not sorry either. The way the tablet gets used bears no relation to what I thought I would use it for, but no matter—part of the adventure has been figuring out how best to employ its features. For me, I had no inkling when I purchased the fridge that the family hub would usher in a new world of smart home features using it as a SmartThings hub. That's one of the apps included in the family hub, which can connect other Samsung smart appliances to the family hub screen. If you find that intriguing, keep reading: there is a hidden compartment in one of the doors that has a port into which you can plug a “dongle” (available as an accessory from Samsung), and this upgrade connects many dozens of Zigbee and Matter devices to the SmarThings app. These can be controlled either by your phone or the Family Hub screen. I have lighting throughout my house connected to SmartThings in this fashion, and I don't have room in this review to describe all the things I can do with the lights. It can be frustrating at times if something's not working as it should, but the frustration is offset by the fun of discovering new cool things it can do.

Review from Samsung US
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May 24, 2026
Andie
4 out of 5 stars review

Needs improvement

[This review was collected as part of a promotion.] Overall, we do like our fridge. However, I wish it came with baskets as food get lost easily and we're constantly checking to make sure nothing got shoved. The drawer for the sandwich meats is too narrow. We like to keep our bread & bagels in the drawer and can't because they will get crushed. The screen is nice because I do like to play Spotify music and the speakers are great on it. However, apps keep getting discontinued on it.

Review from Samsung US
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Jul 11, 2026
Renth95
5 out of 5 stars review

Great product

I like the capacity, and multiple sections , makes easy for storing and great cooling . The ice maker dies very well and is perfect for hot days for a refreshing cold drink .

Review from Samsung US
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Jul 18, 2026
Rith
5 out of 5 stars review

Great quality

[This review was collected as part of a promotion.] Helpful reviews focus on the product And it's a really good product to use at home in the kitchen ! And it's a really cool product thank you Samsung

Review from Samsung US
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Jul 14, 2026
Mikeyiec
5 out of 5 stars review

Well designed refrigerator

Outstanding refrigerator. Neat, clean lines and many features included. A lot of thought went into the design of the shelves and storage. The ice maker works flawlessly with dispensing and bin options. Cooling is very quiet

Review from Samsung US
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Jul 13, 2026
Jassi
5 out of 5 stars review

Very good Features

Ice making is a great feature built on the fridge. The kids enjoy the screen a lot. Overall it has great capacity to store stuff and I would definitely recommend this Samsung fridge

Review from Samsung US
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May 20, 2026
danran1271
5 out of 5 stars review

What an amazing fridge

[This review was collected as part of a promotion.] This fridge is absolutely gorgeous. It is big enough to hold everything my family needs. Having the camera telling me what I put in and take out is an amazing feature. The temperature controls are easy to use and everything is perfectly cold. I've never had a unit so efficient and fun to.use I highly recommend this fridge.

Review from Samsung US
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