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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
289 ratings289 reviews
  1. 5 stars74% (213)
  2. 4 stars18% (52)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star6% (17)

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Showing 221-230 of 289 reviews
Sep 15, 2025
Reviewer name: Frig
5 out of 5 stars
5 out of 5 stars review

Samsung frig

[This review was collected as part of a promotion.] The frig is amazing ice maker superb , never run out great for when I entertain nice ice tray . And let's talk about my music that I enjoy playing , only bad thing about this I spend more time in my kitchen eating , but live the frig over all nice spacious for my needs.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 17, 2023
Reviewer name: Football mom 55
5 out of 5 stars
5 out of 5 stars review

Samsung's dream refrigerator

[This review was collected as part of a promotion.] We LOVE our new refrigerator!!! There is so much room in the refrigerator and freeze sections. Love all the different shelves. Especially like the beverage center with the automatic filling pitcher and the two different types on ice styles. The family hub center is AMAZING. We've added so many family pictures and really like the family schedule on the calendar app. So HAPPY with everything on the refrigerator.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jun 24, 2025
Reviewer name: Themannblk
5 out of 5 stars
5 out of 5 stars review

Great Experience!

This was a great experience for me. I purchased this Samsung refrigerator sight unseen from Sams Club. In a couple of days after receiving the first email to tell me they would reach out about delivery. They set up the delivery and it was very fast within about five days from ordering I had my refrigerator. Start to finish everything was handled online and the delivery people very friendly. They hooked up the water line, and hauled my old refrigerator away for free. The smart hub was very easy to set up and I really enjoy all the features in the kitchen. Alexa works great and Samsung TV is nice also. I highly recommend this refrigerator and Sams Club made everything super easy.

Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
Reviewer name: DavidIzadaR
5 out of 5 stars
5 out of 5 stars review

Beautiful, technological, and it works!

[This review was collected as part of a promotion.] I replaced my old LG refrigerator with a Samsung 3-door refrigerator with Family Hub and I love it! I use Samsung SmartThings and Amazon Alexa, totally integrated into the Family Hub. My Spotify account is linked, and I can listen to my favorites while in the kitchen. It is nice to get alarms when the door is left open. My only complaint is that the inventory it gets by looking at the food is often wrong.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 2, 2023
Reviewer name: ajwolfe05
5 out of 5 stars
5 out of 5 stars review

This Fridge Is Awesome!

[This review was collected as part of a promotion.] I never knew a refrigerator could have this many features! The Family Hub is so useful and easy to use, I had no idea what to expect. I Never would have thought I would want a refrigerator with features like a touchscreen, but now I don't think I could have one without it! From being able to put to-do lists on the home screen to keeping track of expiration dates, this feature is super convenient. Moving on to the inside of the fridge, it is massive inside. Where we used to not be able to see everything we had in our old fridge, to now being able to clearly see everything due to the amount of space and the bright LED lights, we couldn't be happier. We are able to organize our fridge how we want to maximize all of the space, along with not wasting as much food as we did before. Now for the freezer, I was skeptical because I've never had a bottom freeze and I didn't think there would be as much space as a side-by-side, but boy was I wrong. We put everything we had in our old side-by-side freezer into the bottom freezer and still have space to use (photos taken before!). Also, we love the different types of ice, especially the Ice Bites. Overall, we love this fridge, the size, the amazing features, the brightness, and the Family Hub makes me highly recommend owning this refrigerator!

Review from The Insiders
Helpful?2VHMLK4LEMDU13570772878
Jul 31, 2024
Reviewer name: Maryam
1 out of 5 stars
1 out of 5 stars review

Poor quality electronics

I got this giant fridge with the tablet in 2018. At first the ice maker gave up in 2020, then the fridge lights stopped working in 2021 and now the fridge stopped cooling in 2024. So disappointed in Samsung. Will never buy any kitchen or laundry electronics from them ever and I warn all the customers as well. Not worth the money. My old fridge from GE is still going smooth even after 20 years with no complaints what so ever. Samsung has extremely low quality kitchen and laundry gadgets. Can’t wait to replace my Samsung washer as well.

Review from Samsung US
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reply from SEA Care

Maximizing your refrigerator's features and benefits is important, Maryam. Let's get the information you need to ensure the fridge operates smoothly. The links below will guide you in ensuring the cooling and ice maker are running properly. Select the scenario that best fits your situation and learn more by checking the hyperlinks and embedded video. Samsung ice maker is not working: https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Cooling issues with Samsung refrigerator or freezer: https://www.samsung.com/us/support/troubleshooting/TSG01001027/ Samsung refrigerator lights do not turn on: https://www.samsung.com/us/support/troubleshooting/TSG01109322/ Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147391344) to help our team pull up your information when you message us. Have a great day, -Ernest-

Oct 19, 2023
Reviewer name: jensokc
5 out of 5 stars
5 out of 5 stars review

Amazing fridge!

[This review was collected as part of a promotion.] This fridge is amazing! The smart features are really cool, customizable shelves are really neat and the LED lights are bright. This things also holds a ton of stuff. I don't know the previous sqft of the old fridge but this thing blows it out of the water. No more struggling to figure out where to shift things! The smart screen and Smartthings integration is pretty cool. I'm familiar with Android phones and tablets but this is a bit different. Kind of like an android tablet lite. Lots of fun ways to share photos, control your home, watch your Ring cameras, etc etc. My only minor gripes would be that the resolution of the screen isn't great. I'm tall so when I stand in front of it the colors wash out. I wish it had full on android tablet feature and access to apps is a bit limited. All in all, I'd totally recommend this fridge.

Review from The Insiders
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Sep 13, 2023
Reviewer name: Ownwrseenyme1
5 out of 5 stars
5 out of 5 stars review

Big Time Fridge!

[This review was collected as part of a promotion.] I was able to easily download SmartThings app and set up with the app was a breeze. I enjoy the fact that I can see the contents of the inside of my refrigerator while at the store making easy to not forget the important items that are needed. I didn't realize how big this refrigerator was until it was installed in my home and there was still plenty of room for more food! The shelves in the refrigerator are big enough to hold all the condiments with ease. I love the fact that there are two ways to get ice, one from the fridge door and one bin in the freezer that makes pellet sized ice which is my favorite, and it includes an ice scoop. The Family Hub is a talking point when family or guest visit. It's easy to leave notes, watch some TV, stream music, or even surf the web.

Review from The Insiders
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Oct 2, 2023
Reviewer name: Foxxycrissy
5 out of 5 stars
5 out of 5 stars review

Absolutely amazing

[This review was collected as part of a promotion.] Just received this refrigerator about 2 weeks ago, and let me tell you it's amazing! To start the finger print resistance with 4 little ones is a life saver, no need to wipe down constantly especially since those little hands are constantly grabbing snacks through out the day. Along with those little hands someone's bound to leave a door open and the 2min alarm is a great add to a busy household for getting it closed again and again. In this busy household my favorite part of this fridge though is the Samsung SmartThings app this mom always forgets what's in her fridge well running grocery errands and to pull up the app and check what in the fridge at that very moment is wonderful(means less trips to the store) anyways this fridge is beautiful inside with its amazing lighting and outside with the family hub giving you access to many apps and the kids drawings! Definitely have not been disappointed.

Review from The Insiders
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Apr 23, 2024
Reviewer name: MrsMom
4 out of 5 stars
4 out of 5 stars review

Wonderful Fridge

I love this refrigerator and everything about it. The family hub feature is the greatest thing. I can listen to music while I cook and even watch my favorite TV shows without having to run from room to room or peeking around a corner to catch part of a TV show. Also I love the digital photos on the fridge and I write notes to my family all the time. If they want to know something, I tell them "check the refrigerator". Only downside is outside water/ice dispenser is that it's too shallow and you have to hold glass just right to keep ice/water from falling onto floor. Also it's just messy to use.

Review from Samsung US
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