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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.4 out of 5 stars
stars186 ratings186 reviews
  1. 5 stars73% (135)
  2. 4 stars17% (31)
  3. 3 stars1% (1)
  4. 2 stars1% (2)
  5. 1 star9% (17)

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Showing 141-150 of 186 reviews
Aug 25, 2023
ravinders
5 out of 5 stars review

Coool Refrigerator

[This review was collected as part of a promotion.] This Samsung refrigerator caught my attention right away. It fit just like they said it would—no surprises there. What's cool is how the doors work. Even if you don't have much space, the doors open smoothly. Those French-style doors are awesome because I can put frozen stuff in without any fuss. Now, let me tell you about the best part: the Family Hub. It's like a window into the fridge. It can show me what's inside and guess what? It already knows what's in there! And here's the fun part—it talks to Alexa and can control my other smart gadgets. Changing the temperatures is easy too, just a tap on the screen. And it's super roomy inside—it's like a big 25-cubic-foot space for all your food. Installing it was a piece of cake. The technicians brought it in without any trouble, and they didn't even need to take the front door off. They just moved the water pipe from the old fridge to the new one. It took about a day to get really cold. As for the doors, they open smoothly and close nicely, but I wish they were even tighter to keep the cold air inside. Inside, there are three racks you can move up or down. That's handy for taller items like milk cans. And the side doors have three shelves each, so there's a lot of space. There's a big drawer for vegetables and a smaller one for herbs. The best part? This fridge doesn't make much noise—it's pretty quiet. Overall, I'm happy with this fridge. It fits well, works great, and makes my kitchen quieter and cooler.

Review from The Insiders
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Jul 11, 2024
Luvs Samsung
5 out of 5 stars review

The Best Refrigerator

[This review was collected as part of a promotion.] I brought my refrigerator 9 months ago and I love everything about it from finding recipes to getting updates about what's in my refrigerator that's about to expire or my children doodling on it and even down in the freezer different ice options just to much to explain and too much excitement about my refrigerator that I could go on about!

Review from Samsung US
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Aug 13, 2024
pmp0000
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] I would have given 5 star if the noise from the compressor would not irritate me. I have just submitted a service request for the same. Other than that it seems so be good refrigerator/freezer. Lots of tech possibilities. They just added Youtube to the smart screen. you can listen to the music but the speakers are just very basic type.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Aug 13, 2024
PIGSTER
5 out of 5 stars review

Super Satisfied!

[This review was collected as part of a promotion.] This high tech fridge excels at the basics as well as the bells and whistles. I've made particularly good use of the various ice features, the screen mirroring, and the family hub features. It's a wonderful centerpiece to my kitchen!

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Apr 1, 2025
Nene
2 out of 5 stars review

Love it but Hate it

I have already had 4 repairs on my refrigerator. Right now the hub freezes up, the freezer has gone out the ice maker is not working. The extended warranty I took out is a joke.they denied the claim saying late of maintenance. A service tech was just out here on March 5th. Now I am trying to get Samsung to replace it. I love the fridge but I am sick of the problems. Sucks not having a refrigerator that works. The upper part is now staying at 60 plus degrees.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from Samsung Care

Hi Nene, We understand how you feel regarding this fridge. We are here to help you. Please see page 64 of the user manual for steps to take when the ice maker is not working and the hub freezes. https://downloadcenter.samsung.com/content/UM/202405/20240531054058993/FDR_RF6500C_3Door_F-hub_MANUAL_WEB_DA68-04752R_EN-MES-CFR_240529.pdf Should you still need support, please don’t hesitate to reach out to us through the channels below. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide us with this reference number (1148706609), and it will help our team pull up your information. ^Rodel

Jan 19, 2024
Oerussc
4 out of 5 stars review

Close the doors soundly and it's a good fridge.

[This review was collected as part of a promotion.] We bought this fridge on cyber Monday at a good price and we were simply looking for a replacement fridge for our old Samsung. The old one had an issue of the internal coils would freeze up about once a month. We were really only looking for a refrigerator but thought to try the smarthub system out. The refrigerator itself does what it is designed to do and the best feature in my opinion is the selection of ice in the freezer. Very nice touch,. In regard to the smarthub system, it is nice but not great. The internal cameras are limited in their view so take that into account. You do get a view of the inside and can check on your stock remotely but it's still a limited view. The TV is basic but has some nice content at times. Streaming audio is nice but would be amazing if it would connect to Sonos ecosystem such as the Arc. We love the family pics on the fridge and the calendar sync is very nice. The most annoying issue we had so far is the french doors do not close as easily as our old one and there is an alarm to notify you it is open. I find this happens almost daily with the family and is annoying. The doors do not seem to self close as smoothly on this unit. So far so good and in the end, your looking for a refrigerator to keep food cool and all these bells and whistles are for the tech nerds like me.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Jan 18, 2024
mark
5 out of 5 stars review

Mega Capacity 3-Door French Door Refrigerator with

[This review was collected as part of a promotion.] Never had a fridge like this it does everything tell you what you need well lit intelligent smart and notifies you of everything . the space inside is amazing the fridge is well compartmentalized and has a place for everything no matter where you put it wifi ready and so you can watch your favorite show or just catch up on news . this fridge is one of a kind

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 10, 2023
srs0528
5 out of 5 stars review

So Much Room!!

[This review was collected as part of a promotion.] I absolutely love this new fridge! It is so bright with the LED lights and the clear glass shelves make it so easy to see everything! I also love the Smart Hub feature as I get to put photos of our family on (very easily with the Smart Things app), create grocery lists, create expiration lists, and put little reminders on the fridge for our entire family. This has been one of the coolest features that I never thought I needed. I am also very impressed with the different ice features, especially the Ice Bites, they remind me of getting a drink at my local gas station and I prefer that ice over any other. The capacity of this refrigerator truly is "Mega" as I have more room with all of the drawers and ample shelf space to put whatever we want in there. I have only needed to use the Power Freeze feature once as the freezer makes plenty of ice, but I did need it for a family event and it did not disappoint. We never ran out and it made it very convenient to be prepared for the family! I would highly recommend this refrigerator to everyone!

Review from The Insiders
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Aug 13, 2024
Gtoat
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I had a GE Fridge that always gave me trouble. The fridge is awesome! I am so happy I bought this fridge. When I am cooking, I just get Alexa (on the fridge) to play my favorite music while I am cooking.

Review from Samsung US
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Jan 29, 2024
Sharmin
5 out of 5 stars review

Love the space for a counter depth refrigerator,

[This review was collected as part of a promotion.] This was bought to replace our Whirlpool refrigerator that was not working since we bought it in 2022. We love our Samsung refrigerator it’s the best, love the space it has although it’s a counter depth, love the hub and the four different types of ice. We have no regrets buying it. Love love it. It is very quiet compared to the Whirlpool we replaced it with. No one will regret buying this refrigerator. Love all the shelves, especially the bottom ones on the doors, it’s like it was meant to be a hidden compartment. Our grands were amazed and love the hidden shelves they thought that it was cool. This is our third Samsung refrigerator and they are the best. Thank u Samsung keep up the great work.

Review from Samsung US
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