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Customer reviews for Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub for
Samsung 25 cu. ft. Counter Depth French Door Refrigerator w/ Family Hub
4.5 out of 5 stars
stars
289 ratings289 reviews
  1. 5 stars74% (213)
  2. 4 stars18% (52)
  3. 3 stars2% (5)
  4. 2 stars1% (2)
  5. 1 star6% (17)

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Showing 121-130 of 289 reviews
Apr 24, 2026
Reviewer name: Lake
4 out of 5 stars
4 out of 5 stars review

Great Product

[This review was collected as part of a promotion.] We love this frig but only feature we do not love 100% is the doors don’t close as easily as our last Samsung refrigerator.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Mar 26, 2025
Reviewer name: Delithac
1 out of 5 stars
1 out of 5 stars review

This refrigerator is a headache

I brought this refrigerator in July 2024 and 2 months later the freezer was not produced ice. I unplugged then re-plugged, started working for a few months. Now, not only the freezer is not working but the top is dripping water.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
reply from SEA Care

Delithac, we understand the importance of a reliable fridge at home. Let us help Here is a guide to help you troubleshoot if your freezer is not working. Please click on the embedded word and watch the video included. Cooling issues with Samsung refrigerator or freezer https://www.samsung.com/us/support/troubleshoot/TSG10003479/ We recommend checking this link if you experience water leaking from your fridge. Please click on the embedded word. Water leaks in a Samsung refrigerator https://www.samsung.com/us/support/troubleshoot/TSG10003766/#leaks-under-the-drawers-under-the-fridge-or-other-areas If you still have issues with your ice maker, here is a guide to help you. Please click on the embedded word and watch the video included. Samsung ice maker is not working https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1148690943) to help our team pull up your information. Have a great day. ^Camille

Apr 14, 2026
Reviewer name: Hipz
4 out of 5 stars
4 out of 5 stars review

New To Samsung Refrigerator

[This review was collected as part of a promotion.] I just received my new Samsung refrigerator and was having a little difficulty setting up the Bluetooth. I'm sure I'll love my new fridge once I learn it.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Mar 25, 2026
Reviewer name: Dixonsmommy
5 out of 5 stars
5 out of 5 stars review

This Isn't Your Grandmother's Icebox!

[This review was collected as part of a promotion.] We love how this refrigerator keeps our food fresh. It has a modern, sleek style that fits our decor and helps to keep our family connected with its many interactive features.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Mar 26, 2026
Reviewer name: Metcalf01
5 out of 5 stars
5 out of 5 stars review

Love all the Features

[This review was collected as part of a promotion.] Love everything about my Refrigerator. Large Capacity and having the weather always on the screen is so nice.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Mar 25, 2026
Reviewer name: Bone
5 out of 5 stars
5 out of 5 stars review

Awesome features that work as expected

[This review was collected as part of a promotion.] Very responsive interface as well as capacity hip features are amazing cooling features are accurate and very efficient impressed with the versatility of the shelves and ice machine

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 6, 2025
Reviewer name: Reeto
5 out of 5 stars
5 out of 5 stars review

Great upgrade

[This review was collected as part of a promotion.] Super fast cooling Huge capacity, drawers are easily accessible Media center (the screen) is a gimmick but kids love it Glad Samsung changed the cooling panel from plastic to metal, we have many issues with that unit in the previous refrigerator.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 6, 2025
Reviewer name: Steve
4 out of 5 stars
4 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] The refrigarator is is a really good product it is big and with a really cooling system the only thing I would change on it is the location of the spacers , the material are very appealing and match my kitchen really good, the big screen with Alexa helps a lot and it is easy to add it SmartThings from Samsung.

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Oct 6, 2025
Reviewer name: Bill
5 out of 5 stars
5 out of 5 stars review

AI refrigerator is great

[This review was collected as part of a promotion.] Product functions properly and I have zero complaints. It is very large inside the only item I would recommend is the bottom shelf needs both doors open to pull it out. Just a suggestion for you to consider. The two different sizes of ice cubes and trays are an exceptionally great feature

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878
Nov 6, 2025
Reviewer name: Recipes
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] I love my refrigerator. I purchased it because I can add my photos and do many things online like my smartphone. The water & ice have a delicious smooth taste. I hate that they removed the Google photo app. Which was one main reason for the purchase to place my grandkids photos. I was told due to security. Other then that I love my refrigerator

Review from Samsung US
Helpful?2VHMLK4LEMDU13570772878