Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Hi, Suku. Thank you for sharing your feedback regarding the LG Refrigerator (LFCS22520S) model. We understand that the tray settings in the freezer may not meet your expectations. We strive to provide high-quality products that meet our customer's needs and expectations. For optimal freezer organization, consider rearranging items to suit your needs better. You can adjust the tray settings to accommodate different items or utilize additional storage solutions. If you have any specific concerns or require further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hello, Dexter. Thanks for sharing your thoughts about your LG Refrigerator! Love hearing that it’s been a perfect fit for your lifestyle all these years — that kind of long‑term harmony is what we aim for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello there! We're here to provide the best support for you and your refrigerator. Please send us a private message on social media @LGUSSUpport so that we can have a one-on-one conversation to explore different options to get your refrigerator back to working condition. We are here and ready to help. ^ Diego

Hey there. It sounds like this fridge is a perfect fit for your needs! Quiet operation and a spacious freezer are always a win. Plus, having the right size can make a huge difference in keeping things organized. Glad to hear it’s working well for you – I bet it’s making life easier! ^ Diego