Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

Hey there! Thanks for telling us about your LG fridge service experience. Our primary service priority is getting our cherished customers' LG products back in action as soon as possible when repairs are needed, so your feedback is very helpful for our improvement. We're super happy to hear that the team was able to get your fridge running smoothly again! If you ever need help in the future with your LG fridge, please don't hesitate to reach out to us on social media @LGUSSupport with your model number and contact info. We'll be happy to help! *Joseph

Hi, Renee. Thank you for sharing your experience with the LG Refrigerator (LFCS22520S) model. It’s wonderful to hear that the updated model is living up to your expectations. This refrigerator is designed to offer a surprising amount of storage while keeping a smaller overall footprint, making it a smart choice when you want capacity without taking up too much space. The fact that you chose it again says a lot. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy