We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Hey! Let's look into this and see if we can find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We're always here to help. ^Gaby

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey there, thanks a lot for your review. We understand how crucial it is for your unit to work smoothly, and we'd gladly dig deeper into this. Whenever you have the time, please feel free to just drop us a private message on social media @LGUSSupport, along with your contact details, model, and serial number. ^Anthony