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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 441-450 of 986 reviews
Feb 10, 2020
Bandycaine1954
4 out of 5 stars
4 out of 5 stars review

Have always wanted one, received one as a gift, its good!

Received this as a gift because I am always cleaning up pet hair/cat litter - it is ok - its good for a daily use but not a deep clean, does not get all of the car litter up from the night/day before but gets most of it - maybe I am too picky! I still do a weekly clean with my regular vacuum - gets stuck a ton underneath our recliners! We use it down stairs - have about 1200 square feet and it dies without getting the other half but never goes back to the unit to charge??

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Jan 6, 2019
Winnie
4 out of 5 stars
4 out of 5 stars review

My first robot vacuum

We had a dog and Ralph gets under bed and cleaned out the lingering fur! On its first run! Will help in the cleaning of our home on a twice weekly basis. It does bump into a lot of obstacles and have to figure out easier routes even though it always turns to the right.

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Sep 30, 2019
Betty
4 out of 5 stars
4 out of 5 stars review

Good cleaning action...but still trying to figure out things

I like the product but trying to figure out how not to make it just bounce around and miss spots. I have blocked off rooms and that helps. It does however have really good cleaning power on hard woods and I love that it does not get stuck on area rugs and vacuums them well. Overall I am happy with the product. The fact that it will go under beds and couches is worth the weird spot missing issues.

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Feb 17, 2020
woodsmith
3 out of 5 stars
3 out of 5 stars review

Wilbur & Bella

We have two of these. They each have to cover a 2000 sq. ft. area. They are unable to cover the area in a single charge. We find that areas of the coverage don't get cleaned and it's necessary to move the charge station from one one end of the area to the other. I expected that the algorithms that run it would keep track of the areas it covers to prevent it from covering the same area over and over, but, not so. It frequently misses the same areas. It sometimes just runs out of gas and doesn't get back to the charge station. I also notice that it's inconsistent on moving form carper to an area rug to hardwood floors. Sometimes it does it okay and other times it doesn't. If you have a totally carpet area or a hardwood area it does a good job. Overall, it does an adequate job, we do have to run the standard vacuum to get the areas it doesn't cover. I would guess that expecting it to cover an area over 1200 sq. ft. would not be good, if you expect it to clean the area unassisted.

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Jan 29, 2020
Amanda
3 out of 5 stars
3 out of 5 stars review

Convenient but can not trust alone

I purchased the iRobot to help with the amount of dust my 700 sq ft apartment collects in a week. I tend to vacuum once on the weekend but always hate having dust on my feet during the week. The idea was to run this while I was at work maybe twice a week. However, this model seems to cause a lot of destruction in my apartment, such as knocking over plants, or hitting too hard into a table and knocking over what is on it. For this reasons I have only run the iRobot while I am home. Other then this it does a great job of getting almost all the dust collected in my apartment and I am amazed at how much there is in just a week.

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Jul 14, 2019
Jhelmig
1 out of 5 stars
1 out of 5 stars review

Horrible customer service, and failed product.

Disingenuous product offering with horrible customer service. After the roomba was found on our rug for the 6th time, and not in the base, we realized it would quit on our multiple area rugs. Contacted customer support only to find out this vaccum cannot drive over dark patterns in carpet, because it thinks it's the stairs. Not listed anywhere in documentation nor on the box. The solution? Upgrade to the $800 model that they put the "better sensors" in. I'm sorry, sensors that know how to vacuum the floor correctly should be standard if this vacuum is to do its job automatically as that is the only selling point. Automatic empty feature and things like that make perfect sense to me for upgrades. NOT the sensors that make it possible to vacuum over carpet patterns. After I push back and ask for supervisor they offer me the boundary sensors for free. Mind you, these used to be included with this model years ago when irobot was trying to build their reputation. They are clearly less concerned about the customer now. In the end I never recieved my boundary sensors and was left with an automatic vacuum that will not vacuum automatically. Would not even take the vacuum back and give me a refund. This is complete nonsense, and the opposite of a company focused on customer satisfaction.

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Jan 18, 2020
BJoanie
4 out of 5 stars
4 out of 5 stars review

Puurfect for a Cat Household

Swifty is really keeping the fur dust bunnies in check in our home. With four cats running in and out tracking in leaves, cat litter and creating furry dust bunnies I needed help. I didn't want to vacuum ever other day after work, so a robotic vacuum was ideal. I just didn't realize how wonderful Swifty would perform. He rarely get stuck on throw rugs and so far no small cat toys have been snagged. I empty the bin after the job is complete and clean the machine once a week. Purrrfect!

Review from store.irobot.com
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Nov 27, 2019
Justin
3 out of 5 stars
3 out of 5 stars review

Mixed feelings

When I first got my Roomba, I LOVED it. Yes he got stuck a few times but he cleaned nicely got under my bed and other furniture and just made my day to day life with a cat that much simpler. However a month in and my Roomba is constantly telling me he is stuck or on an edge. His sensors are clean. It's a well lit room, and he'll be in the middle of a white carpet and tell me he's on an edge... on top of that he will clean for 8 minutes not even doing a fourth of the room and go dock telling me the job has been completed. I'm not very happy about it. And I just haven't had the time to call Roomba's customer care. But I will be doing that shortly.

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Jan 27, 2020
Ashley
5 out of 5 stars
5 out of 5 stars review

It's been a great addition to our family!

This has been a great addition to our family. I can get a major chore done without actually doing anything! It allows me more time and freedom to get other things done around the house. It is also a great "babysitter" for my son. He loves to watch it and it keeps him occupied for a while. It does a great job picking up things off our floor and getting around the house. The major con for me is how noisy it is, I do wish it ran quieter.

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Feb 6, 2020
Lindsay
4 out of 5 stars
4 out of 5 stars review

Keeps the floor clean

I love how clean it keeps our floors. I haven't even mopped in a couple months because it gets up every piece of dirt. It doesn't fit under all furniture (so don't buy it for that). It senses dirt and will go over the same spot several times until it is dirt free. It will argue with objects in the way (scales, chairs, dogs and humans) so move. The downside is that it does get stuck, a lot. I try to have it run when we are all gone, but most days I have to pull it away from a cupboard and reset it when I get home.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175