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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 411-420 of 986 reviews
Jan 24, 2020
Reviewer name: Dave
3 out of 5 stars
3 out of 5 stars review

yes

Overall not bad for general area. It does not cover the area thoroughly. We have white tile throughout the house. So things stand out against the white. Between the Robo & handheld vacuum, we manage. It is just an OK unit nothing to jump up & down for.

Review from store.irobot.com
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Jan 31, 2020
Reviewer name: Bren24
5 out of 5 stars
5 out of 5 stars review

Pet owners dream machine

This machine is amazing. I was a skeptic of a small vacuum because we are a busy , male dominated household. We have 2 dogs and cats and I would vacuum everyday. My kids bought the iRobot for me at Christmas . Right out of the box it went to work. I love this thing and I use it everyday ! It makes my whole house look cleaner and does a great job with pet hair , especially on the hard wood where sweeping sometimes just scatters the hair, the iRobot get the hair ! I have had 3 spine surgeries and the iRobot is a life saver for my back. Everyone should have a iRobot in their home❣️

Review from store.irobot.com
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Aug 3, 2019
Reviewer name: None
5 out of 5 stars
5 out of 5 stars review

Absolutely amazing

I was hesitant to make this purchase thinking it would not clean efficiently, I was wrong. I no longer have to sweep and my floors are spotless. It does an amazing job of getting all the dust and pet hair up in such a large space. I turn it on while at work and never have to worry about it missing a spot or not working.

Review from store.irobot.com
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Aug 13, 2018
Reviewer name: SF UX Guy
5 out of 5 stars
5 out of 5 stars review

Roomba, where have you been all my life?!?

[This review was collected as part of a promotion.] I've been aware of iRobot products for some time but didn't realize what I was missing until I used the Roomba 675. This is my best friend. I love that I can schedule it to vacuum while I'm away and coming back to clean floors. I have 2 cats in a small studio apartment. They shed constantly and cat litter gets tracked throughout my place. Roomba vacuums it all. I can't imagine life without one now. I'd highly recommend Roomba 675 to others.

Review from store.irobot.com
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Nov 27, 2019
Reviewer name: Justin
3 out of 5 stars
3 out of 5 stars review

Mixed feelings

When I first got my Roomba, I LOVED it. Yes he got stuck a few times but he cleaned nicely got under my bed and other furniture and just made my day to day life with a cat that much simpler. However a month in and my Roomba is constantly telling me he is stuck or on an edge. His sensors are clean. It's a well lit room, and he'll be in the middle of a white carpet and tell me he's on an edge... on top of that he will clean for 8 minutes not even doing a fourth of the room and go dock telling me the job has been completed. I'm not very happy about it. And I just haven't had the time to call Roomba's customer care. But I will be doing that shortly.

Review from store.irobot.com
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Apr 13, 2019
Reviewer name: Eric C
2 out of 5 stars
2 out of 5 stars review

not worth if if you have a dark carpet

bought this to help keep up with the dog, have an area rug with a black stripe on it, if it goes on the carpet it stops and thinks it is near a clif there should be a way to stop that if you live on a single level home. its useless unless you are home to constantly monitor it!

Review from store.irobot.com
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Feb 20, 2020
Reviewer name: Amanda in Ohio
5 out of 5 stars
5 out of 5 stars review

Best thing next to sliced cheese.

I was a skeptic. My husband said to buy one but I really felt it was just a fad and probably would not do a sufficient job. It sat in the box for three weeks before I de decided to finally get it running. We have two dogs and three cats and a household of four people. I use to sweep twice a day. Once in the morning then in the afternoon. First time I tried it I had just swept the floor with our dyson sweeper an hour before turning on the roomba. I didn't expect it to pick up anything. To my surprise at the end of its cycle the bin was full of dirt and pet hair. I was shocked. This thing has improved my days in a huge way. It runs early in the morning and when I wake the floors are clean. It's a wonderful little machine. The only cons is it does get stuck sometimes under my couch. Not a huge issue, it's more of a small inconvenience. I highly recommend this wonderful little machine. My family thinks I'm a little nutty because they hear me talking to roombie telling her she's done a great job. LOL. I think they are just jealous.

Review from store.irobot.com
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Nov 15, 2020
Reviewer name: Vicki
2 out of 5 stars
2 out of 5 stars review

Cannot go home

Well. This isn't what the commercials promise, for sure. This thing goes everywhere except where it needs to. It certainly doesn't cover a room well, ans we cannot get it to go home without picking it up and putting it in front of the base. Not happy.

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
reply from IRobotPWR

Hello there! Thanks for reaching out! We can completely understand how it may be disappointing to see your incredibly smart Roomba experiencing some difficulties. Rest assured; we are here to help! We are confident that with additional support, we can turn this around! We hope that you haven't given up on us just yet! Please reach out to us directly at 1-877-855-8593. We hope to hear from you soon. Sincerely, iRobot Customer Care

Feb 13, 2020
Reviewer name: healthyJPlady
5 out of 5 stars
5 out of 5 stars review

Great cleaning, Roomba gets confused at times

I love everything about my Roomba except it gets "on the edge of a cliff" fairly often which may be my fault. It is good it doesn't suck up cords but then, when it runs when I am out of the house, I have to find it when I get home. LOVE the fact it connects to Alexa! It keeps my floors cleaner than ever!

Review from store.irobot.com
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Nov 30, 2021
Reviewer name: Frustrated Kyle
2 out of 5 stars
2 out of 5 stars review

Used to work, now it preferes only one room

It used to be good about cleaning the entire floor properly. Lately, its has been constantly trapping itself in one room then using up its battery there. Right now, the base is located in the main room where I want it to clean and it finds its way through the only opening to the place where I do not want it. I pick it up and set it as far as possible from the opening and it immediately it finds its way back there and using the virtual wall inst an option at the moment as it is being used to block water bowls for pets. It defeats the purpose of the vacuum if I have to keep picking it up.

Review from store.irobot.com
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reply from IRobotPWR

Dear Kyle, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.