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Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

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Showing 281-290 of 986 reviews
Jul 24, 2018
Reviewer name: Rob
4 out of 5 stars
4 out of 5 stars review

Keeps floors clean

[This review was collected as part of a promotion.] The iRobot does a pretty good job. There is a lot of dust and debris that builds up in the corners and along the baseboards of our hallways and it does a good of getting it all. I was surprised that it does not get stuck and maneuvers around shoes, bags, etc. on the floor. Only downside is sometimes when in an enclosed space (galley kitchen) it'll get stuck in a pattern and will have difficulty getting out of it.

Review from store.irobot.com
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Nov 30, 2022
Reviewer name: Cave Man
1 out of 5 stars
1 out of 5 stars review

Garbage

Returning tomorrow. It's unable to transition from a hard surface to a thin area rug. I paused the vacuum and placed it on the rug, and it just spun around in a very small area. I have this running in a newly remodeled part of our home, not many obstacles to go around and repeating the same path constantly.

Helpful?0Z672XC9FO4T13567466175
Jun 18, 2022
Reviewer name: Chris
2 out of 5 stars
2 out of 5 stars review

Noisey

Seemed to do a decent job picking up but the side roller brush would squeak and stop turning. The motor was loud. Would not find the base to charge itself and randomly covered the floor. I returned ours for a Roomba i1. I am not sure how I feel about it yet, neither seem as good as my old shark with dual side rollers.

Helpful?0Z672XC9FO4T13567466175
Jan 25, 2020
Reviewer name: Lazy retiree
5 out of 5 stars
5 out of 5 stars review

Wow! It works beautifully! I love it!

I love that you can program the I Robot to come on every day at a certain time if you wish and you know that the floors will be clean. I do recommend getting a virtual wall so that sometimes you can have your Roomba just clean a certain area really really well. After the first few days of regular cleaning of the dog hair I found I did not need to empty the canister at all til she had finished. So you might think the canister is small but with regular daily cleaning it is adequate. I can now go several days without emptying.

Review from store.irobot.com
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Feb 15, 2020
Reviewer name: Nezzie the trainer
5 out of 5 stars
5 out of 5 stars review

I've recommended this to 3 friends already!

I run "Bob" daily in the morning while I'm getting ready for work. Scheduled time. I love him. I also clean my house weekly from top to bottom every Friday. Since having Bob my cleaning time for the floors had drastically dropped. Love this and have already recommended 3 friends to buy it and they did!! 4 success stories

Review from store.irobot.com
Helpful?0Z672XC9FO4T13567466175
Dec 30, 2021
Reviewer name: Cheyenne
5 out of 5 stars
5 out of 5 stars review

Welcome to the Family

Rosie arrived as a Christmas gift. She happily settled in and started cleaning. At first, she was joyful - but one day she got stuck under the futon sofa and began spinning in distress. Rosie scratched her shiny new top deeply and she was saddened. She asked me to buy her a new faceplate, but alas iRobot doesn't seem to sell that part. A couple of days later she tried to commit suicide by knocking over a small plant stand with a bonsai tree. I heard a large crash and went to see what is was. Luckily I was just in time to save Rosie as she headed for the puddle of water and mud. All is not lost, I found a skin for the top and wrapped the base of the sofas and aquarium stand in pool noodles to keep her from trouble. Seriously, this is an awesome little vacuum, my floors look amazing, and someday I may buy one of the models that have a mapping function to keep it safe from harm.

Review from store.irobot.com
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Sep 30, 2020
Reviewer name: Margie
1 out of 5 stars
1 out of 5 stars review

No I wouldn't...

I had a no name brand for 3half years.. nothing ever broke.. it's still working.. I have this one from March and already had two things break on it. I was disappointed only one brush.. My cheap no name goes long and has 2 brushes..and not one part has broken on it..

Review from store.irobot.com
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reply from IRobotPWR

Hi Margie! Thank you for reaching out to us! We want to do our very best to ensure you are having the best experience possible! We are confident that we can turn this around. We encourage you to reach out to us directly so we can talk more! We can be reached at 1-877-855-8593. Sincerely, iRobot Customer Care

Feb 13, 2020
Reviewer name: Joe
2 out of 5 stars
2 out of 5 stars review

Rosi Challenges Me

Overall, it is nice to have the floors swept and clean looking when we get home...without doing it ourselves or paying for a housekeeper. The things I do to help it do it's best work are a bit of a nuisance, but, I can live with them. I will note, however, that my mother's Shark was less expensive and doesn't have ANY of these quirky issues. She empties the dustbin every two weeks and it faithfully does it's work. Not ours though.

Review from store.irobot.com
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Dec 4, 2020
Reviewer name: Am disappointed
1 out of 5 stars
1 out of 5 stars review

I would not buy this!

Will clean when in open room. But who has the time to remove all the furniture so it can vacuum. Just got off phone with customer service, just demonstrated the fact that could not dock. It took 8 minutes to dock from six feet away after going the the opposite direction from the docking station.

Review from store.irobot.com
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reply from IRobotPWR

This does not sound like the docking behavior you should be seeing from your Roomba. When a Roomba 675 detects that it needs to return home to the Home Base it will begin searching for the signal the Home Base emits. While the Robot is searching for the signal it will continue to clean. The signal extends 6-8 feet from the base, once the Robot captures the signal it will begin the docking process. To help with docking we recommend placing the Home Base in a centralized location in the home where there is at least 4 feet of clear space in front and 18 inches on each side of the base. This will help your Roomba have an easier path to docking. If your Roomba is not able to dock from short range we would encourage you to continue working with our Customer Care team to obtain a resolution. We are dedicated to making sure that your Roomba works its best. To speak to someone who will be able to help you get to the root cause of your robot's behavior you can reach Customer care by phone at 877-855-8593. - iRobot Customer Care

Nov 30, 2021
Reviewer name: Frustrated Kyle
2 out of 5 stars
2 out of 5 stars review

Used to work, now it preferes only one room

It used to be good about cleaning the entire floor properly. Lately, its has been constantly trapping itself in one room then using up its battery there. Right now, the base is located in the main room where I want it to clean and it finds its way through the only opening to the place where I do not want it. I pick it up and set it as far as possible from the opening and it immediately it finds its way back there and using the virtual wall inst an option at the moment as it is being used to block water bowls for pets. It defeats the purpose of the vacuum if I have to keep picking it up.

Review from store.irobot.com
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reply from IRobotPWR

Dear Kyle, this isn't the experience we'd like you to have, and we'd love the opportunity to turn it around. We have just contacted you via e-mail in order to resolve the issue.