Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for iRobot Roomba 692 Wi-Fi Connected Robot Vacuum for
iRobot Roomba 692 Wi-Fi Connected Robot Vacuum
4.2 out of 5 stars
stars
1,747 ratings986 reviews
  1. 5 stars62% (1,078)
  2. 4 stars19% (327)
  3. 3 stars8% (137)
  4. 2 stars4% (75)
  5. 1 star7% (130)

Member photos

  • +4 images
Sort by |
Showing 101-110 of 986 reviews
Dec 10, 2020
Reviewer name: David W
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not a bad unit for the price

I bought this unit due to cost and overall general reviews. It was easy to set up and I linked it to my Amazon Alexa so I can control it with a simple voice command. Overall it does a decent job. It runs sporadically, zig-zagging in odd patterns. Due to this, it sometimes misses very simple items that should be apparent to clean. The machine tends to get stuck at weird places...the edge of the rug, under a chair, bed, etc. And since it has done this, it "requires attention". This means I have to somehow adjust the wheels to get it to function again. I have attempted this but it continue to make a thumping/thud noise when in motion. Overall it works well - I live alone with no pets so I cannot speak as to how it would perform with a larger family, house, or one with animals running around. In spite of everything, I believe this is a pretty good unit for the price.

Helpful?0Z672XC9FO4T13567466175
Jun 5, 2021
Reviewer name: TC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This iRobot vaccuum works good for us.

We've been wanting one of these for a while. This one seemed like it would fit into our routine. We have been happy with it so far. It picks up our pet hair pretty well and the other dirt that collects on floors. The cup needs to be emptied once during the vaccuum cycle, if it's been more than a day between vacuuming. We are happy with this little smart vac.

Helpful?0Z672XC9FO4T13567466175
Jul 18, 2021
Reviewer name: nitamildred
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Happy so far!

I have only used my Roomba a few times but am happy with it so far. It goes under my bed and my table with chairs. It does get “stuck” sometimes but notifies me by a message on my phone. Handy when I am not in same room. Works better than the one I replaced .

Helpful?0Z672XC9FO4T13567466175
Nov 30, 2020
Reviewer name: Jeff
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Working great but some start up issues.

Had a little issue with setup do to lack of useful startup guide. But customer support was helpful and got it going after a day. The pack didn’t include any virtual walls so had to order those. I found both the app and Google Home useful. So nice to just speak and have Google start it vacuuming.

Helpful?0Z672XC9FO4T13567466175
Nov 29, 2022
Reviewer name: Kat K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

We've named it Steve

It's an awesome little robot that helps keep my overall cleaning duties down. It knows when it is on the rugs vs. the harder floor. Super easy to set up and schedule and start whenever we feel like it. Takes the sweeping on the vinyl floors down to 1 or 2 Times a week instead of once a day. We love it

Helpful?0Z672XC9FO4T13567466175
Jun 1, 2021
Reviewer name: Sam
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Previous owner didn't like it apparently

Not even a review on the product, more-so Sam's Club. I picked up this item after ordering it, got it home and opened the box to get ready to use it and it was FULL of someone else's hair and dirt. Apparently the product isn't what someone else expected either, since they returned it after using it. I was absolutely disgusted and immediately returned it to the store. The three employees I encountered only had one thing to say..."ew". So I never even got the chance to use it. Hope no one else has this problem.

Helpful?0Z672XC9FO4T13567466175
Jun 10, 2021
Reviewer name: Trudie P
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

iRobot Roomba 692 Wi-Fi Connected Robot Vacuum

This is our second iRobot Roomba 600 series. We loved our first one so much that when we moved into a two story home, we knew we needed to purchase another one. The one upstairs starts in the morning and the one on the first floor starts late at night. My floors are actually clean all of the time! Love it!

Helpful?0Z672XC9FO4T13567466175
Dec 27, 2020
Reviewer name: Deano
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great purchase

First of all it was delivered very quickly. We actually love the Roomba. I had one of the first ones and even though I didn’t by the latest and greatest. It works amazing. The new filter system is great and also the new components on picking things up and wifi capabilities.

Helpful?0Z672XC9FO4T13567466175
Aug 11, 2023
Reviewer name: JE
3 out of 5 stars
3 out of 5 stars review

DON'T BUY

Does not do rooms with area rugs...supposedly dark in color like brown. All it does is either sit and spin or just stops. Worked fine in other apartment and was gray wall to wall and didn't fall down steps. But 2 phone calls and at least 5 emails back and forth being told to remove area rugs to clean floor to resolve the issue. Are we Serious?!! Asked next email to go to supervisor, which took week and a half for response Was basically told the same thing, it doesn't do area rugs because sensors think it's falling. This dimwitt told me to clean sensors. Now all along I asked for a credit or percentage off a different model...this they never addressed.....just remove rugs! My last email to supposed supervisor I told him I would Now put negative reviews out on this unit and how their company does not stand behind their products at all His response was to go ahead. I'm going to find who the CEO is and send him a copy of this email so he sees how top notch his customer service is. The light at the end of tunnel...even though the unit is 7 months old...I did a chat with Sams club...told them the issue And no problem!! Pack it up and return for a refund!!! How about That!! No more roombas here! Got the Shark....great unit!! So even though it's out of stock...save your $$. Or remove area rugs! Thanks Sams for standing behind what you sell!!

Helpful?0Z672XC9FO4T13567466175
Nov 8, 2021
Reviewer name: CaptainRed8eard
4 out of 5 stars
4 out of 5 stars review

Time Saver!

These wonderful little machines are not perfect but they certainly make life easier. At my house we had to move some furniture and hide wires to help the machine move around but that was expected. The amount of effort it takes to help the machine move around is well worth the time and energy it saves me.

Helpful?0Z672XC9FO4T13567466175