I have had this dishwasher for 7 months now and I am disappointed in how much it has started to break down. Let me start with the adjustable prongs on the second rack. This mechanism broke off literally a week after using it. I’ve attempted to reattach it but it continues to just fall off. At this point, the part is sitting in a drawer because it no longer works. Second, I am disappointed that the plastic trim around the door has cracked. It’s 7 months old and it’s already cracked?! Third problem I have with this washer is the prongs are all bent out of shape. I’ve had to adjust them back into place multiple times. A simple bump of a prong and it’s out of place and will not fit a dish. Now this is very quiet and I do enjoy how clean the dishes get. But for a 7 month old product, there shouldn’t be pieces breaking off and cracks on the plastic inner lining on the door panel. I sadly wish at this point I did more research into dishwashers and read the true reviews of this product.

[This review was collected as part of a promotion.] We purchased this dishwasher to replace the one we had that was 20 years old. Our old one did a good job cleaning, but this dishwasher does a much better job and we love that it is very quiet and we no longer need to pre-rinse things and they almost always come out very clean, especially using the Stormwash+ setting. We also love the display that shows the time remaining for the wash to be completed and also the alerts that you can get through your mobile phone. Overall, we are very happy we upgraded to this dishwasher!

We bought this dishwasher in June after much research. Either we just got a lemon or they are not manufactured well, but after 5 different issues, we had to return it. One month after install, the display screen messed up and a new one had to be installed. Second & third issues- dishwasher leaked on the floor. Technician said it wasn’t level. Leaked again- Needed a new soap dispenser (tech said this has become a common issue). Fourth issue- one piece inside the washer came off, caused an error code that draining wasn’t working. Fifth issue- another error code, this time about leaking. Keep in mind, every time you need a tech to come out, it’s 4-7 days wait. Then if you need a part, it takes even longer. The dishwasher was broken more than it was working. We will only buy Samsung electronics from now on- home appliances are not their specialty.

[This review was collected as part of a promotion.] Bought to replace a GE dishwasher that shorted out after only 4 years, so far no complaints. Its quiet to the point that I second guess if its running, dishes are coming out clean and dry, and the adjustable shelf is great when you have larger items. Very happy with my purchase!

[This review was collected as part of a promotion.] I purchased this just over a month ago and am glad I chose a Samsung. This machine is as super quiet and can be run anytime and the sound is not a problem. Everything comes out clean and dry when the cycle is complete (unlike my last dishwasher). I could not be happier with my choice.

Absolute Garbage! Terrible dishwasher and even worse customer service to boot. this thing has more electronic control boards than a spaceship, and when one fails the machine is worthless. Talking from experience. So if it is under warranty, Samsung will send out some rum dumb third party servicer who could not care less about your dishwasher, your time or the inconvenience it causes. Avoid samsung appliances all together.

[This review was collected as part of a promotion.] Still early. I have had the dishwasher since Nov 22. My first observation is the power board is a little tricky when the door is shut. Other that than it is very quiet and the dishes are very clean.

[This review was collected as part of a promotion.] I never thought a good dishwasher existed! I am pleasantly surprised how well this machine cleans all my cutlery and dishes. No streaks at all. awesome feature that notifies you that dishes are done.

[This review was collected as part of a promotion.] my samsung smart dishwasher is fantastic! not only does it clean well, it’s very sleek and attractive on the outside. i love that it has a third rack but keep in mind that it does impact the height of the other racks (heights are adjustable). the door partially opens once the cycle completes and allows air circulation. because of this, i have dry plasticware for the first time ever! the exterior surface is fingerprint free which keeps my kitchen looking clean! i highly recommend this dishwasher. it’s heavy duty and gets the job done well!

[This review was collected as part of a promotion.] Bought this as a returned item, had a couple issues to get it set up, but is soooo much quieter that what we had previously, hope it lasts as long or longer than the previous dishwasher that we had.