I have had this bed frame for several years and I absolutely love almost everything about it except the 'massage' feature. It's not massage it's vibration of varying intensity. I hate it and 99.995 out of 100 times that I touch the remote I hit the darn vibrate button, then it's a fight to find a button to turn it off. I sneeze the vibrate button gets pressed. I touch the side table, the vibrate button gets pressed. My cat lays beside me the vibrate button gets pressed. I'm scared my foundation is going to crumble much like the walls of Jericho. I am writing this review solely based on my irritation with how easy the vibrate button gets pressed and how annoying it is to try to get it to turn off. I'll never own one with 'massage' again, without a doubt!

Received shipment earlier than expected. There was some box damage on the corners of the box, but no identifiable damage to the actual bed base. Was quite heavy (had to move to a location in my apartment because the bed base was delivered several days before I got the gel-memory foam mattress. Setup was easy (it will take 2 people - guessing around 200 lbs). Have had several weeks now and can say it has met all my expectations. It's adjustment motors are quiet, nice backlit remote control, and the phone app worked as described. Have owned an L&P adjustable bed before that I paid north of $2200 many years ago, and can say this base surpasses that one (with the exception of the L&P "wallhugging" feature). Would have no problem recommend this base to family/friends. Time will tell if it is truly built to last.

It was delivered by FedEx, the box was damage in some places upon delivery. The damages to the cardboard cause two ripped spots on the fabric and I received one damage leg. The manufacturer tape the box well, which is noticeable but FedEx handles the box with the platform bed inside rough. I call the manufacturer and Sam's. They were very helpful. They send another leg and offer to exchange the platform's base but I refuse. Customer service is great I made one phone call and my problem was resolve. My warranty will remain in place which is included in the price of the bed.The platform base has a built in massage for your head and feet, two USB ports on each side of the bed, wireless remote control. I love this bed. I wish I had it long time ago. I gave it a 5 star for the customer service after purchased and how great this bed is. I will never go back to the traditional bed. Thank you Sam's club.

Have only had it a few weeks, but very happy. Love the fact that I got an adjustable bed for such a reasonable price, plus it has the massage feature which I really appreciate plus the tilt feature for watching tv in bed. I bought the Queen size and moved it from the front porch to the 1st floor bedroom and into place by myself, however I would recommend it be done by 2 people as it is bulky and heavy (I'm in reasonably decent condition but i wont say it was easy lol).

We purchased this for delivery to our house in FL, on Memorial Day, 2021. We did not live here permanently until August 2022. We could not be happier with our 2 twin-XL mattresses, which together make a king bed. The beds are hooked together somehow. This took us less than 15 minutes to put together - it’s already in one (2 for king) folded pieces. All he did was plug in the attached motors, programmed the remotes, screwed the height adjusters together - we used all three, and he was done. The bed has 2 massage functions with 3 speeds. Each remote can be individually set so we don’t disturb each other. We both love the tv tilt function. The top of the mattress raises up and forward - no need for extra pillows to watch tv. I had a spinal fusion in 12/2022. The massage function felt so good. We have the Dreamcloud 14” hybrid mattresses, and have no problems. There are 2 USB ports on each side, up by the top of the frame. I found them to be slow. There are 2 memory settings for each side. The only thing missing, is a continuously lighted remote. As soon as you press any button, it immediately comes on though, so I guess that’s all it needs to do. Some frames have a blue light under the frame, to light your way to the bathroom. They cannot be turned off. No thanks. I need total darkness.So it’s good the remote is not continuously lit. This also comes with legs that screw together, so you can adjust the height of the base. Oh, and it does fit inside of our Ethan Allen wooden bed frame!! Of course, there is no need for the 10-12 wooden slats. The rest of the bed was assembled around the frame by DH. I cannot say enough good things about this frame!! After my surgery was when I realized there are 3 different massage speeds on the top - mid-chest area, and the legs. I used the leg massage on the ‘roughest’ speed, which felt great, to try and prevent blood clots. It must have worked! This bed is made of solid steel. I expect a long life. The reason we went with this frame, is after going to multiple mattress firms, we realized that unless you were getting a Tempur-Pedic, all the frames were ‘no-name’. This fact plus Sam’s backing, relieved our minds when purchasing something so different than anything we had before. Also, the ‘tv tilt’ feature was expensive in the mattress stores. It’s included here. One salesman gave me a good tip - when putting the fitted sheets on each piece, put the head and foot all the way up. Put on the sheet. Flatten the bed, and the sheet is sucked into place. The steel bar at the bottom, keeps the mattress in place, but definitely makes it difficult to tuck the top sheet and blanket in.

So easy to set up. I did it by myself...it is heavy, so a 2nd set of hands would be helpful, but not necessary. Open the box, open the frame...attach the legs, plug in the power cords/boxes, slide in the mattress support bar...done. The massage is very nice, as is the zero gravity button. I am so happy I got this from Sam's and saved myself hundreds of dollars.

Was purchased for our 88 year old mom. This bed with the mattress sits lower than we would like. The legs are made with a heavy plastic that screws into each other to make the bed higher or lowered. We would like to make it higher but are not sure of the sturdy and safety of the frame if made even higher.

This adjustable bed frame is wonderful. Can not believe the difference that it makes in getting a great night's sleep. Just a slight incline feet, legs and head. Just enough to make a little cradle. Now never wake up with stuff sore shoulders and neck. And don't get woken up by leg cramps either. Awesome purchase!

Arrived in good shape. It is heavy and takes two people to get it setup. Functions well but our new mattress has not arrived yet so we haven't used the functions on it yet. Old mattress actually sleeps more comfortable than with the old box. Can't wait to see how it will work with our new Beautyrest hybrid.

This base works great. I love the features it has. The massage is more like a shake, not really a "massage." But if you are going to have a cool bed, you might as well have that feature. lol The shipping was faster than expected. The set up was very easy to me about 5 minutes and I was well on my way to playing with the remote and finding the most comfortable position. One warning though! Make sure you keep the remote secure when you go to sleep. Apparently my cat laid on the remote and I woke up with my legs up as high as the bed would go, it was an interesting position. lol