I purchased the Member's Mark Premier adjustable bed base in July of 2020. I have looked at lots and lots of mattresses and adjustable bases and this one is head-and-shoulders above those that are priced at furniture stores three times above the cost of this one and did not have half of it's features. This even will blue tooth to your phone and there is an app. You can still use your bed even if you cannot find your remote. It's is a heavy duty frame, very well made. There are 6 total legs which screw into the underside of the metal frame. Each leg is 12 inches long and comes apart in 3 inch increments for ease of height adjustment. It holds a total combined weight of 750 lbs. There is even a pillow flip at the top to help for watching TV. So smooth and quiet you cannot hear it move. I haven't seen anything anywhere else that came even close to the quality and price as Sam's Club Member's Mark.

After only getting one of two pieces, FedEx has a Master tracking number and then another tracking number on the 2nd part. FedEx delivered the box with the master tracking number took a picture and my delivery was final. FedEx automated customer service prevented me from getting to a human for two days. I finally got to a human and was told my package 📦 was delivered, now I had to explain how to see the other tracking number to FedEx customer service representative she was nice and click on the links I asked her to and then she started a process to rerouting my lost pakage back to me. I had actually talked to Sam's Club and was told I received my package they were satisfied. Four days latter FedEx was telling me my package is lost and they don't seem to care. Back to Sam's club that first guy hung up on me because I paid for something and only received half, and the camouflage of FedEx showed I received my package and anybody looking at the picture hwould believe I was a lying, corporate America gotta fix the dumb the concept of the master tracking number was new to me and I don't know the FedEx Sam's Club shipping and product delivery system but I have to explain it, to everybody I talk to about getting what I paid for delivered. Sam's Club has automated return if your missing parts so I clicked that and started a return ticket with a replacement shipment not really sure what that was gonna do. At this point it is like a new video game pushing buttons to see what happens. I called Sam's Club customer service to speak with a supervisor. He followed my instructions on how to see the second package 📦 he put me on hold and talked to FedEx by the end of the call he assured me FedEx would be rerouting my package back to me. Itold him about the replacement shipment and asked him to cancel it. FedEx found my package in Kernersville NC and tracking showed it was actually heading here for the third time. FedEx was showing another master tracking number and another camouflaged tracking number heading my way. Things are really moving now I got one of two pieces here the list package 📦 rerouted for the second time actually heading here with a replacement shipment heading here. Delivery day FedEx guy at the door, he has the lost package 📦 and the replacement shipment 📦 📦 and a shipping label to pick up the 📦 I have for the return. So I give him the one I have take two 📦 📦 from him and refuse the third 📦 . Finally I have both halves of my California King Adjustable Bed Base 🛌. I assemble it since the mattress arrived three days ago. I get it together ❤️ batteries in the remote jumper wire connected bed works fine. Unit on right as you lay in it is noisy when raising and lowering the foot of the bed. Having all the trouble getting this thing here I deal with the noise. I don't want to disassemble this bed my old one was crap and I'm not putting it together while I go thru the BS of another replacement as it would have to be packed reday for shipment when FedEx arrived with a 25% possibility of it being noisy after all four pieces were here and I kept two random selection and one of those is noisy.

My only complaint is that the poor fedex guy had to get this to my porch by himself. I feel terrible about that because it’s HEAVY. You will need help to set it up but once it’s in, assembly is super easy. It’s now my favorite piece of furniture. I make excuses to go get in bed. I’m turning into Charlie and the chocolate factories grandparents. How did I live without this?? Buy this base. I never write reviews. I’m so happy I bought this.

Owning a Beautyrest adjustable base, I knew what features I was looking for when shopping for a base for my daughter. This had a great price, and trusted the reviews. Very happy with the features and quality! It works great, and highly recommend it!

We have had this queen adjustable frame for a little over two years now. This frame cured so many of my back issues. The construction is solid and holds up structurally. The only reason I now rate this at three stars is a series of annoying squeaks from odd places on the frame when you roll over or sometimes just move your leg. Outside of that a great price for a descent product.

Arrived in good shape. It is heavy and takes two people to get it setup. Functions well but our new mattress has not arrived yet so we haven't used the functions on it yet. Old mattress actually sleeps more comfortable than with the old box. Can't wait to see how it will work with our new Beautyrest hybrid.

This is a good, solid, adjustable bed frame with a ton of features. It has a wireless remote, iphone app, USB charging ports for your phone, and is very heavy duty. It comes virtually fully assembled. The box is about the size of a queen bed, and very heavy (150lbs). You will need two strong people to move it. Sams club ships via Fedex, and they will drop it at your doorstep. Excellent value for the money. Half the cost of what you would pay at a furniture store. 10 year warranty.

I plan on updating this review one day when this problem is fixed to keep it as it's high reputation it should deserve as it has great features for it's price; but only when the QA threading leg issue is fixed. Reason for 1 star is NOT because I got a defect, it happens, it's due to the fact I have read multiple reviews from months and months ago with the same issue. The manufactured date on my frame is just a few months back so it still isn't resolved or checked before packaging. You get 6 legs and 6 holes to put them in. 2 of the holes take any of the 6 legs with no issues, 4 of the holes are not drilled out right or have a wrong sized or coarse threaded nut in them. You can either force them thru, retap them or exchange, I sadly only got 3 forced thru and the 4th one is just pure stripped. If this were a TV stand or something that didn't move I'd keep it, but since this is a bed to be slept on for ~10 years, a moving bed at that; I do not feel safe with the one main middle leg wobbly. I do feel bad for Sams club having to ship out a new one and paying to take back the old as this is clearly a manufactures defect. I contacted the manufacture SouthBay International, who imports it, directly thru email 4 days ago and have yet to get a reply, I guess they just take it as acceptable losses, despite it being such an easy fix/check. I think it has not been fixed yet as quite a few people with this issue retap their holes instead of exchanging it as defective so it's not as well reported; being that hundreds of pounds are on it and it moves, I don't want to take that risk. I would recommend buying it, knowing this risk, as it's price point is unbeatable. Knowing you can exchange without issue (it will take a few weeks to arrive). My 1 star is to hopefully get attention so the defect is fixed and Sams doesn't have to keep paying for the wasted shipping of defects.

After reading many reviews I was convinced the only way this could be a bad purchase is if it was damaged prior to receiving it. I finally to the plunge. It is heavy duty. Two people to set up. However, once it set up and in place it worked like it the one's going for thousands of dollars. Quiet motors. Remote easy to use. App online works great once it is connected to the internet. Only issue was I had to take a guess at the name which was Base I5. One connected my Android works the same as the remote. Theoretically can set the bed in a position before I arrived home. Happy with this purchase. Sam's Club did it right this time.

So easy to set up. I did it by myself...it is heavy, so a 2nd set of hands would be helpful, but not necessary. Open the box, open the frame...attach the legs, plug in the power cords/boxes, slide in the mattress support bar...done. The massage is very nice, as is the zero gravity button. I am so happy I got this from Sam's and saved myself hundreds of dollars.