I bought this a year ago, May of 2020. All pieces were included and well marked. Based on other reviews we put a clear oil based seal on before putting the pergola together - based on 1 year in use we will likely add another coat this summer. It still looks good but to continue to preserve the wood we will add another coat. This definitely requires 2 people to put it together and sometimes it would have been helpful to have 3 people. I would purchase it again - it's been a nice addition to the patio and provides some shade.

I'm very happy with this product. It arrived within the time frame advertised. Some external damage to cardboard box but no damage to parts inside. All parts present and of very good quality. We sealed all wood with three coats before assembly. Directions for assembly were good All went together nicely - predrilled holes lined up ok but required some freshening up of entry and exit points. Hardware was good and looked professional with nut barrels instead of nuts on the bolts. I had some concerns with the recommended anchoring method and chose to make 12x12x12 concrete with embedded brackets bolted to the posts since we live on a mountain with high winds sometimes. Project was completed in just a few partial days with two helpers. Very happy with the results

The pergola is well thought through in terms of its design. Each part is marked, the hardware comes in labeled bags. The accompanying BILT program makes it very easy to visualize. One improvement would be a diagram showing the exact center locations of the four posts.

After doing lots of research I decided to go with the 14x13 Beaumont pergola from BackYard Discovery. Boy amI happy I did! Delivery was pretty quick, kept me informed at each step, and the three cartons arrived in pristine condition. It was real easy to then transfer the pieces from the front of my house to the back patio and sort them into their clearly marked designation. Assembly instructions were very clear. It took my wife and myself about 5 hours in total to assemble the whole thing! No real heavy lifting except at the point the ends get “stood up” but even that was well within our capability to manage. End result is beautiful and the envy of the neighborhood! Added some lights and furniture and voila we have our backyard oasis complete!

This pergola was exactly what we were looking for without the hassle of a DIY. We went with the 20' by 12' and the pictures prove it all. Instructions were easy to follow. It took my husband a total of almost two days on and off throughout the week. He did it on his own. We are happy so far.

This is a great Pergola. It was delivered with two boards that were day. Called customer service. Very nice helpful staff. Two days later I received two replacements. Spent one day treating all the wood with a wood present stain. Then one day to assemble. Used the BILT app for instructions. Went together like a dream. Great product. Very pleased.

Handyman and myself put it together in 13 hours over two days. Wife thinks it’s great. Pieces were well marked and the bags of hardware were also well marked. The only thing missing were two pilot holes but extremely minor point. Well pleased with the product.

I purchased the 16x12 May of 2022 with the hopes of getting it up by July for a large family gathering and overall better backyard aesthetic. Things did not go as planned. The four boxes it arrived in sat on the side of my house until September 2nd 2023. I fully expected there to be rot and all kinds of damage since I live in the PNW with lots of moisture. There was a few areas of cardboard rotting to the wood but nothing I wont be able to resolve. (See pictures) It took 2 people (1 being an experienced carpenter) 6 hours to get it unboxed, sorted and assembled. The instructions are VERY CLEAR & everything is numbered. For me, it’s perfect. I absolutely love it. The carpenter assembling it for me was not loving that the roof sections are divided into 3 pieces instead of being one solid long piece.….. but that’s the drawback I suppose for something being shipped and prefabricated. Those details that a woodworker would see are things I don’t care about. A local company makes the exact prefabricated pergola delivered (all solid sections) for triple the cost. No thanks lol I’ll take this one instead!

I’ll admit a little slow becoming a pergola advocate. With the Texas sun, I do want a little more protection when cooking outside than these things natively offer. This 12x20 monster replaces a pair of 10x13 canopies. The wind has blown here more this year than in the past 60 years. My cheap canopies didn’t stand a chance. The vibration from the wind loosened half the screws and both simply collapsed. And they acted like sails before collapsing. The family joke was me getting everyone to help move them back into place at family gatherings. This baby is over 700 lbs and rated for 100 mph winds. I cannot imagine it moving for some wimpy 40 mph breeze. I need to conjure up some Sun/rain protection, but I am beyond thrilled with it. I ordered the installation when I purchased the pergola. A precise date/time was set for the installation from emails they were coming from Back Yard Discovery. However, when the installers arrived without the pergola at the appointed hour, I realized there was a disconnect somewhere. The pergola magically arrived Friday before the 4th of July weekend. I called the installers back and darned if they didn’t come Saturday morning to install this thing. They just left. Other than signing their paperwork, I actually haven’t goner over it closely yet. But the installers were punctual, polite, and very, very efficient. This is the summer for backyard projects that I have anticipated for a long time. This pergola is key to housing my entire outside cooking world and to have it dine in time for the 4th of July makes me very happy. Thanks to everyone involved!

Purchased this in June 2022 and my wife and I assembled the entire thing. It's not difficult just time consuming. It took us about 10 hours but again not difficult to do. The instructions are well organized. We put together most of the pieces in the garage and carried them to the back yard for total assembly. We have at least 5 neighbors who have asked questions and compliments us on it. We installed some roll shades as well for the afternoon sun and it's perfect. I expect to do a protectant stain coat this teak to keep the color so the cedar doesn't start looking gray like cedar does when it's weathered. Keep in mind this is Chinese cedar which is a bit different than American red cedar, but for the price, and knowing what you're going to get, you can't go wrong.