These are the Worst cupcakes I have ever had in my life. They taste old and stale and gross. I nearly threw up after trying to eat one of the chocolate ones.

Don't know what kind of chemical they used for the icing on these easter cupcakes, but it is downright nasty, leaves a horrible aftertaste and feels like wax on your lips. I've never had bad cupcakes for Sam's, but these are not recommended by me.

I bought the dinner rolls, turkey, sweet potato casserole and gravy for this past thanksgiving and was very disappointed! The turkey was delicious, the Sweet potato casserole was dry and more than half was discarded, the gravy was so so , tasteless gravy. The turkey is the only thing I may reorder but the rolls weren’t touched. They were not golden brown, but very close to being burnt! Thank you for a failed attempt at hosting an edible dinner. It won’t be repeated!

Cupcakes are great however they icing recipe needs tweaking as they do not retain the stiffness necessary to stay on top of the cupcake. If you don't keep them refrigerated the icing melts and turns into a sloppy mess! Good luck trying to pull any of them out of the container without getting a handful of icing and messing up every other cupcake near it.

Arrived at club for scheduled pickup. Staff member came out with blue and white cupcakes with snowman appliqué on about half. I told them I had ordered the grinch ones as shown in red and green with grinch decor and showed her my receipt. She then told me the bakery said that’s a special order so this is your order. I said my receipt shows the picture and details of the product I ordered. She offered to do a refusal and refund and said I could reorder. I live and hour away and had a party to provide cupcakes for so I took the ones she had. The cupcakes were descent enough for the kids but they wanted and should have received grinch cupcakes.

When I ordered these it never said anything about game day celebration. My receipt says mermaid cupcakes. When we showed up to pick them up they were not mermaids. So my husband was made to wait for them to throw something together since we ordered not one, but 30 packs of MERMAID cupcakes. As if that wasn’t bad enough he had to pay AGAIN for them!!! NEVER AGAIN WILL I ORDER FROM THIS SAMS.

I love the cupcakes from Sams. But the reason for this 1-star rating is the PACKAGING! I bought the 30 cupcakes for my students for their holiday party. When I picked them up at the store, I noticed that the bottom of the package dented in a little, making the lid pop off. I made sure the lid was secure and proceeded home to put them in my refrigerator. The next morning, I carefully removed them from the fridge and as I was walking to my car, the middle fell out, and all the cupcakes fell onto my garage floor. Sams has to do better with the packaging. Even putting more tape on the outside instead of just relying on the adhesive from the pricing label.

The actual cupcakes were very good. The "end" result was very scary. I bought two of these to take to my mother's assisted living facility for residents and staff. I sampled one of the cupcakes with the dark blue icing the night before my trip to her town to deliver these. Without being too graphic. I discovered the "output" was VERY green (almost St. Patrick's green) which at first scared me and then I remembered what I had eaten. For me, that was okay. However, I was taking these as a happy treat during a pandemic to residents who have been quarantined for almost a year, I can only imagine the panic that would have ensued when the staff began getting calls from residents who had stools such a color. Fortunately, I was able to remove the dark blue cupcakes but I had to leave a note for the staff at the facility explaining why a number of the cupcakes (1/3) were removed. I was afraid they might not serve the cupcakes since I had to open the sealed containers. So my efforts were very frustrating, time-consuming, and disappointing over an ill-conceived food dye choice. (The all-white cupcakes were out of stock at that time.)

pictures are deceiving because we ordered these fall cupcakes specifically because of the decorations of snoopy and the gang. When these were delivered from my local club the only decorations were sprinkles which the recipient does not like. Very disappointing that they did not look like the photo, fake advertisement to get your money. No where in the description does it say decorations in photo not included, had we known we werent gonna get the snoopy and gang decorations we would not have purchased these. So embarrased when i took these to a fall birthday party and was told they looked like a Thanksgiving dessert!!! Will not purchase again due to item not as pictured. Waste of money.

I orderd this for online pickup. an employee tells me they are bringing your cupcakes from the freezer. I wait for 8 mins then a lady employee comes out saying they DO NOT have the cupcakes only white frosting ones. I have ordered when I placed this order 1 day in advance. Then a different person comes out and hands me exactly what I have ordered telling me the toppers are on the house when on the order it shows the toppers on here. Im very disappointed over all with the experience and service