Usually the baked goods are great, but these were hard and stale tasting. They had little to no flavor and honestly were some of the worst cupcakes we have ever had.

The product was great. However, I was only given half of what I asked for when I ordered and then was blamed by the employee for not filling out the form correctly. Another employee completed the form, not me. I also didn’t receive the correct color frosting. Thankfully, there were pre-made options that I was able to make work. The employee did not care. I love these cupcakes but I am always treated crappy by the staff. I think we’ll be taking a break from Sam’s bakery in Cape Girardeau for a while.

These are the yummiest cupcakes I've ever tasted. The Grinch theme was perfect for my holiday entertaining. (Grinch, Cindy Lou Who and Maxx decor carefully placed on each cupcake) The price was far better than most other bakeries in my area. I am going to return to Sam's for all my bakery needs.

Cupcakes were nicely decorated and tasted delicious. The packaging however was terrible. They were packaged in a flimsy plastic with no support whatsoever. They could have easily put cardboard on the bottom so the plastic would stay closed. As soon as you picked up the package it opened making it difficult to carry.

This review is for the service since I didn’t eat the cupcakes. They were bought for a child’s class party. One of the things that bothers me is the differences in service between the stores. In another store, Fountain Valley, these Grinch cupcakes were simply and plentifully on the floor ready to go. But at Long Beach not only were they not available but I had to submit an order for them if I wanted them on time the following morning. I offered to pay for the decorations and a batch of undecorated cupcakes to put together myself but that too was a No because Sam’s Club is obligated by license to use the specific colors on the cupcakes. So I bought cupcakes with a somewhat Christmas motif of sprinkles and even those were barely noticeable. I think ‘stingey’ can be applied to the bakery at Long Beach Sam’s Club. I’ll be driving the extra 7 miles out of my way to Fountain Valley. Oh, and my receipt nonetheless reads ‘Grinch cupcakes’ which they were not. For heaven’s sake… I got sympathy from the guy at the exit when I explained what happened. I mean the receipt has to match the product, right?! And he just shook his head. Appreciated the gesture which is the only reason this review For Service got any stars.

Showed up early with the pickup order and was told we had to go to our vehicle and get the Sams Club app and order and they would bring our order out. So after one hour of downloading the app and waiting in our vehicle we finally got our order. Never again. What a fiasco. We were inside the store just give us our order but NO. Go wait in your car... They suck

Hold on to the middle. The plastic container cupcakes are in is very thin and cheap. We have had the lid separate from the bottom and all the cupcakes fall to the floor. We have had to ask for tape to hold it shut. We have been told they changed the packaging and it is so cheap. Hold the cupcakes from the middle, but hard to do.

I work in a school and had promised my advisory class (22 kids) a reward if they met a certain goal. They did,and chose cupcakes. These cupcakes were both beautiful and delicious and the price cannot be beat. I was able to give my students a reward without breaking the bank!

We threw it in the trash. It had nothing to do with the photo. It had a neon pink cream and looked extremely artificial. I was embarrassed for my son's school. No one from customer service cared even though I wrote a complaint. The whole process was a disappointment

Great and tasty cupcakes especially for daycare and school parties. Here are my cons though: - When buying 30+ cupcakes it is obviously for a party. 99% for kids. It doesn’t help when only some cupcakes have little toy decorations and kids fight about it. - Would be nice to have all vanilla or all chocolate option and not just half and half. - Cupcakes are smaller than normal size which is perfect for kids but they sink into the little tray. You literally have to stick your fingers into the frosting to dig them out or push from the bottom of the tray to push it up and try and grab it before it poops out. Either way messy and messes up the look. Tray itself is very flimsy for such a huge amount of cupcakes. - Transporting such a huge tray of delicately frosted baked goods is better when they fit right in the container and container actually closes. This was not the case with mine and a bunch of cupcakes got smooshed and frosting got all over. So overall - I have no complains about the actual cupcakes. Packaging needs a lot of work. So if you take them home get ready to get your hands dirty before you get to eat them.