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Customer reviews for Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator for
Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator
4.3 out of 5 stars
stars
412 ratings389 reviews
  1. 5 stars66% (270)
  2. 4 stars19% (77)
  3. 3 stars6% (25)
  4. 2 stars4% (16)
  5. 1 star6% (24)

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Showing 321-330 of 389 reviews
Jun 9, 2020
linda653
5 out of 5 stars review

Just wow

[This review was collected as part of a promotion.] I was super surprised when my daughter bought this fridge. I come home and bam what is this futuristic amazing thing in the kitchen!? Well not only is Samsung my favorite company for all my devices but clearly they make great appliances too! Couldn't be more pleased.

Review from The Insiders
Helpful?4XIXN71DZUVK13566522190
Aug 14, 2022
Becca
4 out of 5 stars review

1 Year and Counting....

we purchased a samsung because we had purchased a samsung washer many years ago and loved it. we haven't had any issues with our refrigerator. it's not as "fingerprint resistant" as much as i was hoping. we also love the no handle feature. two cons that we have experienced. one, the ice machine is small! our family likes a lot of ice in their drinks and also seems to replenish slowly---so much so we now have an ice machine to use when we have family or company over. the second is we had one of the shelves literally shatter when cleaning this week. unsure of what would make it do that because (a.) it was on the plastic end and on a rubber mat in the sink, (b.) it was just warm water and dish det. over all, it has been a great purchase. hope this helps!

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
Nov 16, 2023
Tennis2023
3 out of 5 stars review

Just one issue

The Good news! l love the refrigerator overall. Fits perfectly, doors open fully even inserted between kitchen cabinets, and very quiet. The bad news....so the ice maker makes perfect ice cubes. The problem is that I have it set on "cubes" and at least 50 percent of the time i get "crushed" ice out of the door. I called warranty support, first time they didn't show up during the 4 hour window. Called again, someone came out, took it apart, put it back together said it was fixed....but it still gives crushed ice half the time..

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from SEA Care

Hello there, Knowing the ice dispenser's efficiency saddens us. Let's boost its performance. Below is a link to help you diagnose your ice dispenser issue. Please click on the embedded word. Samsung refrigerator ice dispenser issues https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected Please see pages 41 to 42 under the "02 Cubed Ice," "03 Crushed Ice," and "Special features (Water/Ice dispenser)" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146533446) to help our team pull up your information. Have a great day. ^Camille

May 16, 2022
SMKing
1 out of 5 stars review

Almost broke my daughters wrist!!!

the door swings open and no way to stop the door from hitting the counter. it knocked my 4 year old in the face swinging without any resistence or stop.. the door is heavy and her little hand gets stuck inbetween doors injuring her wrist bad! this happened to my hand also and hurt so bad. i have called counteless times and get the run around and no call back as promised. do not buy this fridge trust me..

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from Customer Care

Hi There, Glad you brought this up. Your safety is our top priority. A correctly "leveled" fridge is not level from front to back. Refrigerators are designed to tilt back slightly, which helps the doors to close by themselves and helps with draining. This will help close the door automatically and prevent the other door from opening. How to level your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00062321/ This video is also about "How to level your Samsung refrigerator": https://www.youtube.com/watch?v=56WIrCOKoiI Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145614975, to help our team pull up your information. Have a great day! ^Chrystel

May 7, 2020
bibi322
5 out of 5 stars review

Sleek and quiet

[This review was collected as part of a promotion.] Most the time a refrigerator purchase is limited to what's affordable in your price range and you have to live with what you get. There's not much that has changed in refrigeration technology from when I bought my first one 40 years ago. Essentially they all do the same thing, keep your food cold. I've seen trends come and go with all sorts of designs and weird features. This refrigerator however keeps everything classic, but gives it a modern twist. Not many people are into side by side these days, but after experience with top and bottom, and french door, side-by-side is what I feel fits my needs best in regards to accessing my food quickly. The door handles are hidden which gives this a sleek look. The ice maker makes ice, the water dispenser dispenses it. It does everything it needs to and it does it gracefully. There's no loud machines whirring or shaking. It runs super quiet which was a must for us as we live in a smaller space with an open concept floor plan. The 10 year warranty on the compressor gives us peace that our investment is going to last as well. I had a small issue which samsung support quickly addressed so you know you have the backing of one of the best and biggest companies in the game right now. Bottom line, if you're looking for side-by-side, you will be hard pressed to find anything better than this refrigerator.

Review from The Insiders
Helpful?4XIXN71DZUVK13566522190
Oct 2, 2023
jrsedivy
5 out of 5 stars review

An Amazing Refrigerator

[This review was collected as part of a promotion.] I absolutely love this refrigerator! It's large and spacious and is perfectly apportioned. One of the coolest features is the mobile app notification if the door is left open. No more wondering if the door was closed tightly enough! I also appreciate the overall integration of Samsung appliances within the SmartThings mobile app. Highly recommended.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
Mar 1, 2022
amy j
5 out of 5 stars review

I trust all SAMSUNG products

i bought it in the summer of 2021 and used it for about 6 months. i had a samsung french door refrigerator, but i bought it because it has more kitchen space and a simple design. i also like that it has enough capacity for a family of four, a very simple and clean design without a handle on the outside, no fingerprints, and a good taste of water. there is a lot of space required to open the door, so it is not at all inconvenient to open and close the door even without a handle. i trust all samsung products because i know that samsung is thoroughly consumer-oriented when it comes to making all of its products. thank you for providing a lot of products at a good price.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
May 14, 2022
John
2 out of 5 stars review

Let down by this model

i had a good experience with samsung in the past so took a shot at this one and kind of regret it. - i didn't want a connected fridge but making compromises with other models/brands i chose this one anyway. and, unsurprisingly, there is not way to disable the wifi on the fridge. why? isn't there enough saturation already that now i need my fridge to be another access point broadcasting 24/7? - it is not fingerprint resistant at all. - the ice maker is weird. it works, but unlike my past fridges, it takes several seconds for the cubes to drop and when they do, you don't know if you'll get one, 3 or maybe 5. - the fridge makes a very high pitch sound when it runs. not that loud but quite irritating.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from Customer Care

Hello John, Thank you for reaching out. We appreciate your patience in dealing with the situation that you're having right now with your product. Please know that we value your feedback and we will continuously work on improving the quality of products we offer. I recommend following the steps in these links to help you with this issue. Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/ Samsung refrigerator error codes https://www.samsung.com/us/support/troubleshooting/TSG01003409/ How to reset your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00087902/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care:1800-7267-864 We look forward to doing business with you again. Have a great day! Reference number: 1144593670 ^^Ross

Nov 16, 2020
rlcc
4 out of 5 stars review

So far 4 stars, could earn a 5

this refrigerator replaces another brand. it does not have as many bells and whistles, but it is an excellent refrigerator for the cost. it is slightly noisier than i expected, but that's a minimal issue. if it remains consistent for 12 months, i would probably add the fifth star. i would definitely recommend and i would definitely buy again.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
Jan 6, 2025
Kkwm4
1 out of 5 stars review

poor quality exterior

Dents very easily..... bumping into it with a laundry basket/a box/bag of groceries just the right way leaves dents/deep lines/dents in the 'stainless steel', more like tin can density. I am disappointed in the quality of the exterior... we don't have little kids, just every day walking through the kitchen and a slight bump damages the exterior..

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from Samsung Care

Greetings, We appreciate you sharing your experience with this Samsung refrigerator. We are here to help. Please watch the video from (time: 1:50) to (time: 2:54) at the link below for the steps to repair the dents on your Samsung refrigerator. https://www.youtube.com/watch?v=ZaguMbi4pzA Please feel free to contact us via the options below, as we look forward to assisting you as best we can. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148096209, which will help our team pull up your information. ^Rainly