Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator for
Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator
4.1 out of 5 stars
stars250 ratings227 reviews
  1. 5 stars57% (143)
  2. 4 stars21% (52)
  3. 3 stars7% (17)
  4. 2 stars6% (16)
  5. 1 star9% (22)

Member photos

  • +52 images
Sort by |
Showing 221-227 of 227 reviews
Nov 12, 2020
MomOfkids
5 out of 5 stars review

Great size

[This review was collected as part of a promotion.] I ordered online and received it within days!!! Great quality

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
May 26, 2022
Andy
1 out of 5 stars review

Worst ice maker on the market

it noisy and the ice maker dispenses ice that looks like you broke up a chunk of ices with a sledge hammer.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from Samsung Care

Hi Andy, Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker issue and for having loud noise. We will surely notate this feedback for better products and options in the future. For future reference, I highly recommend visiting these links for basic troubleshooting steps: https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/ Understand the noises coming from your refrigerator: https://www.samsung.com/us/support/troubleshooting/TSG01001032/ The ice maker is not working: https://www.samsung.com/us/support/troubleshooting/TSG01001012/ You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime. https://www.samsung.com/us/support/answer/ANS00079481/ If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RS22T5201SR/AA If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144542399 Thank you for choosing Samsung. Have a great day. -Trisha-

Dec 22, 2024
db2krock
4 out of 5 stars review

Good design

[This review was collected as part of a promotion.] Works as expected but I’m unhappy with I’ve and water dispenser

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
Jun 11, 2022
Moon
1 out of 5 stars review

Product door is not good

This product designed is showing at screen. The door broken and damaged

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from Customer Care

Hi Moon, Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. For broken door and damaged In case of repair or replacement, you can check the warranty coverage of your product here: https://www.samsung.com/us/support/service/warranty/RS22T5201SR/AA For parts needed you may purchase them here: https://www.samsungparts.com/Default.aspx if additional assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you for choosing Samsung. Have a great day. Reference number:1144608187 ^^Ross

Sep 21, 2020
ZMCancino
5 out of 5 stars review

Great product

I'm so happy i purchased this product! It is the perfect size. The instructions are easy to read.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
Jan 14, 2022
luer
1 out of 5 stars review

Ice maker has never worked. Product is defective.

ice maker has never worked. it's a defective product.

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190
reply from samsungcare

Hello there. I'm sorry to hear this about your ice maker. I know how frustrating it can be when results and expectations do not quite meet. Thank you very much for sharing your experience. Feel free to shoot us a message to our Social Media team by using one of the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1144082956

Feb 24, 2023
hajgs
5 out of 5 stars review

hg

excellent products gshgsh shhsy shshsuj verry good hsjhsjhhsj jsjsh jshsh jsjs

Review from Samsung US
Helpful?4XIXN71DZUVK13566522190