Customer reviews for Samsung 22 cu. ft. Counter Depth Side-by-Side Refrigerator forMember photos









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no even temperature in refrigerator
some my vegetables got freezing in the refrigerator. the temperature is so not even. i have used it for 2 months and set the temperature to 5 ℃,still not working. just required repair service. hope they could fix it. i am a great samsung fan. i bought my washer, dryer and refrigerator from it. but it's disappointing to have this one.
Thank you for sharing this. Reviews like these are important to not only other customers but to us as well. I know having a refrigerator not working properly can be difficult. To help ease your strain, if you have any questions for us about the repair. You can contact our Social Media team by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143529277
We Love Our Samsung Refrigerator
[This review was collected as part of a promotion.] We received our new Samsung 22 cu. ft. refrigerator last week and have been absolutely thrilled with it! Even though we are in the middle of a pandemic, it was a welcome sight when it arrived. The delivery guys were very friendly and did an amazing job installing the new one and taking out the old one. I think they were in and out in less than 30 minutes. Our first reaction was to the sleekness of the design. All the door handles are recessed so that there is nothing protruding from the doors…even the water/ice dispenser. One of the first things I did was to check the fingerprint resistant finish. It did not let me down. We have four kids so there are many fingers that touch the doors each day. It is nice not to constantly wipe the fingerprints off. After installation we ran the power cool and power freeze cycles for around 3 hours until we were able to put our groceries back in. The installers suggested making ice and dumping it out around 3 times before using the ice and pouring out a glass of water every so many hours for a day until the water was flushed through the system. We did this and the ice and water are working exactly as expected. My wife especially likes the fact that we can choose between crushed ice and cubed. One of the best features is the capacity of the door bins. With 4 kids, we go through a lot of milk so we always have multiple gallons on hand each day not to mention the bottles of various fruit juices and sodas. We actually found ourselves with some extra room. Speaking of room, the top shelf can adjust so that we can put the larger bottles up there too. With 22 cubic feet of space between the freezer and refrigerator sides, there is more than enough room for all of our snacks and groceries. Another feature that has already been tested over the past few days is the door alarm. After 2 minutes of being open the refrigerator lets out an audible alarm. There is an option of turning this feature off, but we definitely will never. Overall, this is the our very first brand new refrigerator and we are not disappointed. In the future, we will definitely put Samsung on the top of our list. I definitely and whole heartedly recommend the Samsung RS22T5201SR/AA to everyone.
Side by Side Refigerator
nice to ok unit, refrigerator size is perfect, freezer size is ok, maybe a bit small, counter depth is just perfect. unit is quite, ice maker production is ok for us (two people). it lacks a light in the water/ice dispenser area. had i known how important this light is to see the filling of glasses etc. may have looked at other options. hoping samsung will consider a modification for this model.
It works
[This review was collected as part of a promotion.] The ice maker is so loud that I had to put foam on the side of the unit to tap down the noise. The last Samsung fridge I had, replaced the ice maker three times. Cant you get it right? I was going to return th e thing but..
Greetings, We know how frustrating it can be to have a noisy refrigerator. Let us help. Here is a link for troubleshooting steps for your refrigerator that is loud; kindly choose the one that matches, watch the video, and click the embedded words. Understand the noises coming from your Samsung refrigerator. https://www.samsung.com/us/support/troubleshooting/TSG01001032/?msockid=08e6a45904c26b1f3477b061055f6aec If you have further questions or inquiries, these are the platforms that you can reach in the future: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148814507) to help our team pull up your information when you message us. Thank you. -Ricardo
Great refrigerator
[This review was collected as part of a promotion.] Im very happy with my samsung fridge. Best purchase yet. Where do I start. Let’s start with the delivery. With the pandemic everywhere, I pondered whether I was even still interested in receiving my Samsung fridge. So the deliver day came. To the exact detail the delivery men followed every instruction super great and very courteous. I asked for my new fridge to be left by my door. I was completely overwhelmed by it's size. Once the unwrapping was completed it was time to push the refrigerator into the apartment. First thing i noticed was, the ease to moved this huge appliance. I was able to pivit the fridge into the apartment and i easily push into the kitchen. This applicance added a fresh modern look to our entire kitchen. I love the sleek design and recessed handles. I love the digital display function super easy to figure out and use. Having a 4 year old boy who gets himself into everything, the locking features are fantastic. I rather enjoy the water and Ice dispenser feature. It makes adding ice to my morning coffee fun. The two minute built in alarm is helpful especially when my son leaves the refrigeratoer door open. The first time this happened i was like why is the fridge beeping? I can't beleive this samsung Fridge comes with a a 10 year warranty. Samsung this refrigerator far passes my expecation.
Love my Fridge with exception of one minor detail.
[This review was collected as part of a promotion.] I purchased this fridge 2 months ago and we absolutely love it. Its sleek and modern design fits perfectly in my kitchen and it's just the right size for our family of 5. Exterior is very easy to clean as well as the inside. It's perfect with the exception of 2 minor things, the ice maker and non adjustable shelves. The ice maker is a bit slow and does take a while to refill. The shelves are not adjustable so soda bottles only fit in one section. Other than these small items, this fridge is a definite recommend!
Ice Maker is no good
My husband and I purchased all new Samsung appliances when we purchased our home. This was the worst mistake. Shortly after the 30 days we started experiencing issues. The icemaker is the worst. It freezes up and makes a huge mess. When trying to dispense ice it gets clogged and does not come out properly. In fact we purchased a countertop icemaker because we can no longer use the one on the fridge. When trying to get an appointment it is a long process and inconvenience. Needless to say they call and make an appointment for said date, on that date they call and then schedule the appointment. Like why can't I get the actual appointment the first time instead of having to wait another month. I do not recommend this fridge. Also, the whole sales pitch of fingerprints...they are visible and it does show smears.
Hello there, We understand how you feel, and we want you to have a working ice maker and dispenser. Let us help you with this. Below is a link to help you diagnose why your ice maker freezes up. Please choose " Ice maker is frozen over." Kindly click on the embedded word to complete the diagnostic. Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice Please see page 49 under the "Cleaning (Interior and exterior )" section of the manual for more details on keeping your fridge pristine. Manual https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf Should you need more assistance on your service tech appointment, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1146481140) to help our team pull up your information. Have a great day. ^Camille
Good Refrigerator
[This review was collected as part of a promotion.] It looks very nice. Fit my limited space perfect. Easy to reach everything. The delivery and installation with XPO is very good. The temperature settings is not accurate. With the original settings the installation person did for me frig 37 freezer 0, veg and eggs frozen. I set to frig 43 and freezer -1 within several adjustments, now it is perfect. I could not use the SmartThings because my cell phone has only 1.9G ram. I may have to upgrade my phone.
Thank you for sharing your Samsung refrigerator experience with us! ^Ty
Best Refrigerator Ever!
[This review was collected as part of a promotion.] We are so in love with our new Samsung Refrigerator. It is sleek and modern. Even the lighting inside gives it a bright and clean look and feel. Works like a dream and has tons of space in both the refrigerated side and the freezer side. The ice maker capacity is large as well and refills quickly and quietly. The counter depth doesn’t take away from the inside capacity space at all. It helps to give our kitchen the appearance of more room because it fits perfectly even with our standard counters. The controls are high tech but easy to work and understand. It has many ammunition and options for settings. Every control is equipped with a child lock so we don’t have to worry about our three year old changing the settings without us knowing.. They thought of everything with the design of this refrigerator. This refrigerator comes with a 10 year warranty in covered parts so we feel secure that this appliance will last us. If you are looking for a. New refrigerator we highly recommend this one. It is the best refrigerator we’ve ever purchased.
Beautiful modern.
[This review was collected as part of a promotion.] Good counter depth frigidaire. Like that does not have a handle to stick out. It should have a night lite though at the water dispenser and the shelfs should be adjustable but has enough room inside.