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Customer reviews for Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" - Assorted Colors for
Member's Mark 4 Shelf Industrial Storage Rack, 77" W x 24" D x 72" - Assorted Colors
4.8 out of 5 stars
stars
5,001 ratings2,126 reviews
  1. 5 stars88% (4,424)
  2. 4 stars6% (314)
  3. 3 stars2% (116)
  4. 2 stars1% (41)
  5. 1 star2% (106)

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Showing 1-10 of 2,126 reviews
Jan 27, 2023
Reviewer name: AS 78
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Sturdy

The shelf is great and very sturdy! It is wonderful for storage The only thing that was missing was the installation instructions. We had to find a video on YouTube to help us put it together. But it was actually pretty easy.

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Nov 8, 2025
Reviewer name: Chuck Roast
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent value for the money

Super easy to assemble, looks really well built and will hold more weight than I will ever put on it. Should have bought one a long time ago for my storage problems.

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Dec 10, 2022
Reviewer name: Jdgenest
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Industrial shelving

Easy set up and economical. They were less money than competitors that were similar but 2” less depth to their shelf space. 24” vs 22”. Linking multiple units together, I purchased 7 units that covered 2 runs inside a 40’ shipping container. I left two end units with 4 shelves per section and the rest have only two shelves which gave me a longer run.

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Nov 4, 2023
Reviewer name: Mean Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bob K

Easy to put together. Very sturdy, perfect size for my garage so I bought two of them. Comes with plates on the bottom if you want to add Wheels. I bought my wheels off of Amazon fit perfect. Overall for what I spent on it was a very, very good deal, I’m very impressed. I’ve had friends come over and they’re very impressed and jealous.. Would most definitely recommend anybody who needs shelving in their garage in their basement or any other place that these things fit I would definitely go with these.

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Sep 6, 2024
Reviewer name: Tammie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Heavy duty and just what I needed

Sturdy, nice-looking unit to replace a less sturdy unit from local big hardware store purchased mid-2020. This new Sam’s Club unit is able to hold my home canned tomatoes without any problem. Because the shelves are wire, I cut a large section of the heavy cardboard packaging to line the shelf.

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Mar 3, 2024
Reviewer name: Clayton G
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Cost Effective With Minor Hiccups

It's good. It's not as heavy as I initially thought, so I would probably not suggest this rack if it isn't against a wall. The instruction manual doesn't show the exact same number of slots used for customizing shelf heights, perhaps off by 1 or 2. So just keep that in mind when assembling. Still definitely recommend this for the price I paid. I wanted to keep within a budget and it's only used to store totes in my basement, so this rack made sense for me. If I didn't have a budget or if I was using this to store heavy equipment in my garage I would look for something more heavy duty and sturdy.

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Jun 12, 2023
Reviewer name: Christine
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Okay quality for the price.

Pick this up in-club if you can, we had it shipped and it wasn't packed very well for its weight. It is HEAVY. We had some chipped edges and bent shelves but nothing worth returning. The build quality is just okay, we had to do some finagling to get the rails in place since the main supports were kind of crooked and the holes for the shelf supports weren't all drilled correctly so we had a couple that just absolutely wouldn't fit. All in all though for the price it will work just fine for our purpose.

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Nov 2, 2024
Reviewer name: Tmm
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Decent value

It was somewhat hard to put together because I didn’t have help. Be sure to space the shelves far enough apart to fit boxes on each shelf. The recommended placement didn’t leave enough room for me so I ended up adjusting the shelves . Good value for the price though

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Jul 20, 2022
Reviewer name: DB1
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Alignment issue

First one purchased went together smoothly but second one was crooked and off about an inch. Was able to strong arm it to go together but bottom rack is not flush with sides. Appears that the side brace was welded out of alignment which made it hard to assemble.

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Jul 28, 2024
Reviewer name: Avoid Members Mark
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken H pillar

One of the pillars was broken, called Members mark phone number and they’re an absolute nightmare to work with. I have never come across customer service this horrible. I called 5 times and they would just hang up on you without answering any questions and refused to provide their name. There’s 0 accountability, i called Sam’s club and they transferred me back to members mark customer service. Don’t waste you $$ buying members mark products because if it’s not working good luck reaching anyone to resolve your issue. Wish i would have recorded the phone call. Had to take the broken pillar back to Sam’s and the manager was nice enough to get it replaced. Once setup it works as intended, setup took about 30 mins. Top holes did not line up properly so had to use the hammer and a towel

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