I am surprised and so impressed. Unfortunatelly my backboard broke after two month of use. That company sent a new backboard after one week a new one! AND...i am living in germany. AMAZING!

Bought an inground hoop for my son. Upon installation we misplaced the height adjustment sticker. I emailed lifetimes customer service and received a quick response and solution.

This in ground goal is so much better than the others in strength, and the backboard is much more realistic as well. I also like that it is bolt down, so it can be removed without a lot of hassle.

Directions were clear and I used both booklet and YT video. Impressive curb appeal when all said and done. No complaints so far. You can assemble it mostly by yourself until you need to attach the backboard and lift it up into place. Comes in 1 box. Just level out your concrete plate and the rest will level out when installing - no need to monkey with the nuts. Only concern or curiosity I have is bolt AEO on the base plate has no instructions for final assembly. Not sure the purpose of it. Post does have wobble after shots but this does not affect the game. It’s awesome and a lot of fun.

Good quality product

I needed replacement parts for our outdoor basketball hoop. The process was super easy. Alex was great and parts are on the way.

Shannon was knowledgeable and creative in solving our missing parts situation. Thank you for saving Christmas for our family!

I worked with E. Martinez about my crank adjust not working and he was very helpful in getting my issue taken care of.

Friendly and patient staff quick to help out . They make a great basketball goal and stand behind there product .

[This review was collected as part of a promotion.] Very friendly and accommodating