Skip to Main Content
Sams Club
Sams Club
Customer reviews for Lifetime 54" Crank Adjust Bolt Down Basketball Hoop for
Lifetime 54" Crank Adjust Bolt Down Basketball Hoop
4.5 out of 5 stars
stars77 ratings69 reviews
  1. 5 stars81% (62)
  2. 4 stars8% (6)
  3. 3 stars3% (2)
  4. 2 stars1% (1)
  5. 1 star8% (6)

Member photos

Sort by |
Showing 1-10 of 69 reviews
Mar 21, 2026
Marianne
5 out of 5 stars review

Verified Purchase

Got this for my 12 year old and 5 year old to use. It easily adjusts and is a great addition to our yard.

Review from walmart.com
Helpful?3RSP9384VPYE13566422805
Jun 18, 2021
Greg
5 out of 5 stars review

Verified Purchase

Missing Height Adjustment Stickert

The unit we purchased appeared to have been opened and taped shut. After fully assembling the Basketball hoop, we noticed the height adjustment sticker that goes on the crank adjustment assembly was missing. I contacted customer service via chat and they promptly mailed me one. My son loves it and is usually out there every day after the Texas heat relents.

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
Oct 27, 2021
Chancey
5 out of 5 stars review

Verified Purchase

Customer service through lifetime was above what was necessary

I bought a tempered glass hoop system about a month ago. I came outside one morning and it was shattered. I have no idea why or how but I imagine it was something on the mischievous side. I called up lifetime directly to see if they would allow me to just order the backboard. I didn’t expect anything to be under warranty because I don’t know how it happened. They let me know what I already knew by telling me there isn’t a warranty on the glass. Then they proceeded to ship me a new one as long as I paid shipping. Again I wasn’t asking or expecting this. I will not buy a basketball goal from another company.

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
Apr 25, 2016
Goose
5 out of 5 stars review

Verified Purchase

Excellent product

Bought about a month ago and we have had so much fun playing. It was a bit of a bear to put up, but luckily had some strong friends to come help. Really glad that I bought crank down instead of quick release. It allows me to put at different heights.

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
Apr 26, 2016
Old Man
5 out of 5 stars review

Verified Purchase

Great Outdoor Hoop!

This is our 2nd Lifetime hoop. First hoop lasted so long, I didn't consider buying any other product when wanted to new one. My boys (college bball players now) dunk and hang on this thing all the time. Very pleased with the crank system, raises and lower the hoop with ease. Its all good quality components

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
Aug 24, 2020
Andy75
5 out of 5 stars review

Verified Purchase

Great Customer Service

I needed a replacement part and Kyle in customer service was exceptional. He went above and beyond to solve my problem, he actually noticed another issue in a photo I sent of my Basketball goal and initiated a replacement for that without me even asking! I already love the product, the excellent customer service was icing on the cake!

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
Sep 6, 2020
Anonymous
3 out of 5 stars review

Verified Purchase

Defect Part or Just Bad QC/QA

excited about the hoop, poured concrete and set anchor. Did assembly 1 week later, but got to step 4 for handle assembly and found out the 1 bolt does not have threads so couldn't go any further. So Stopped, emailed Lifetime, and now is waiting for replacement part....

Helpful?3RSP9384VPYE13566422805
reply from LifetimeProducts

We are sorry that you received a damaged bolt. Please email us at reviews@lifetime.com with some pictures and your product and contact information so we can correct this.

Oct 13, 2022
Alss
2 out of 5 stars review

Verified Purchase

Disappointed

The net was installed as per the instruction. Others have reviewed this saying it was wobbly. I took the chance thining it would be better than our movable one. This is significantly worse. The product looks nice, instruction were decent, but it shakes for atleast 30 seconds after every shot. Everyone that comes over to use it has noticed it. Terrible product

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
reply from Reviews

We're sorry that's happening. Please reach out to us at reviews@lifetime.com so that we can look into this further for you.

May 20, 2020
Holly
1 out of 5 stars review

Verified Purchase

60” in-ground hoop.

How can I give a review? This hoop was purchased (and charged to my credit card over a month ago) and I have yet to see it(?) I would sure love to test it out. Maybe one of the Jazz players will let me play hoops on theirs that was delivered during the pandemic - regular paying customers take a back seat.

Review from lifetime.com
Helpful?3RSP9384VPYE13566422805
reply from reviews

To receive a status on your order, please reach out to our sales team. They can be reached at +1 (800) 424-3865 ext 1 or by email at buy@lifetime.com. Monday - Friday 8:00 a.m. to 5:00 p.m. (MST)

Aug 2, 2020
Binyomin
1 out of 5 stars review

Verified Purchase

all bent out of shape

The box came partly smashed which should have been an indicator of problems to come. I started putting the pole together and when I got up to the lower extension arm assembly, i saw that that it was totally bent out of shape. Obviously there is a quality assurance problem at lifetime if they can let something like this get out.

Review from walmart.com
Helpful?3RSP9384VPYE13566422805