Got this for my 12 year old and 5 year old to use. It easily adjusts and is a great addition to our yard.

I bought a tempered glass hoop system about a month ago. I came outside one morning and it was shattered. I have no idea why or how but I imagine it was something on the mischievous side. I called up lifetime directly to see if they would allow me to just order the backboard. I didn’t expect anything to be under warranty because I don’t know how it happened. They let me know what I already knew by telling me there isn’t a warranty on the glass. Then they proceeded to ship me a new one as long as I paid shipping. Again I wasn’t asking or expecting this. I will not buy a basketball goal from another company.

We bought this and have really enjoyed using it kids and adults alike…the adjustable crank broke and we called Lifetime and they replaced it for free! Would highly recommend this system and Lifetime. Our customer service agent was very friendly and helpful. Looking forward to using this product for many years.

The unit we purchased appeared to have been opened and taped shut. After fully assembling the Basketball hoop, we noticed the height adjustment sticker that goes on the crank adjustment assembly was missing. I contacted customer service via chat and they promptly mailed me one. My son loves it and is usually out there every day after the Texas heat relents.

This is our 2nd Lifetime hoop. First hoop lasted so long, I didn't consider buying any other product when wanted to new one. My boys (college bball players now) dunk and hang on this thing all the time. Very pleased with the crank system, raises and lower the hoop with ease. Its all good quality components

Great hoop pretty easy to put together, the only problem when installing into th4e cement, the screws kept bending in so the top above the cement was tilting out. We ended up having to put the bottom portion of the pole on just to keep them semi straight and then we couldn't take it off because they were bent out and we would strip the screws. We had to build it standing up because of that.

excited about the hoop, poured concrete and set anchor. Did assembly 1 week later, but got to step 4 for handle assembly and found out the 1 bolt does not have threads so couldn't go any further. So Stopped, emailed Lifetime, and now is waiting for replacement part....

The net was installed as per the instruction. Others have reviewed this saying it was wobbly. I took the chance thining it would be better than our movable one. This is significantly worse. The product looks nice, instruction were decent, but it shakes for atleast 30 seconds after every shot. Everyone that comes over to use it has noticed it. Terrible product

The box came partly smashed which should have been an indicator of problems to come. I started putting the pole together and when I got up to the lower extension arm assembly, i saw that that it was totally bent out of shape. Obviously there is a quality assurance problem at lifetime if they can let something like this get out.

How can I give a review? This hoop was purchased (and charged to my credit card over a month ago) and I have yet to see it(?) I would sure love to test it out. Maybe one of the Jazz players will let me play hoops on theirs that was delivered during the pandemic - regular paying customers take a back seat.