I purchased and installed this basketball system a few months ago. It seems to be of good quality and the instructions were easy to follow. I suggest you purchase a few additional bags of concrete to be certain you have enough to finish the job. I calculated the concrete requirements and purchased 3 additional bags in advance. Glad I did because I used it all.

We bought this and have really enjoyed using it kids and adults alike…the adjustable crank broke and we called Lifetime and they replaced it for free! Would highly recommend this system and Lifetime. Our customer service agent was very friendly and helpful. Looking forward to using this product for many years.

The box came partly smashed which should have been an indicator of problems to come. I started putting the pole together and when I got up to the lower extension arm assembly, i saw that that it was totally bent out of shape. Obviously there is a quality assurance problem at lifetime if they can let something like this get out.

The unit we purchased appeared to have been opened and taped shut. After fully assembling the Basketball hoop, we noticed the height adjustment sticker that goes on the crank adjustment assembly was missing. I contacted customer service via chat and they promptly mailed me one. My son loves it and is usually out there every day after the Texas heat relents.

Bought about a month ago and we have had so much fun playing. It was a bit of a bear to put up, but luckily had some strong friends to come help. Really glad that I bought crank down instead of quick release. It allows me to put at different heights.

The unit arrived looking OK but during installation I realized one of the parts was bent during shipping. Even though I purchased online through a sporting goods store, I dealt directly with Lifetime Products customer service, and with no hassle or hesitation she put in an order to ship me a replacement part. The representative was knowledgable and helpful at every step. I don't have a finished product yet as I'm awaiting the new part, but I can tell from what I have so far that the quality is very high and the installation instructions are clear.

How can I give a review? This hoop was purchased (and charged to my credit card over a month ago) and I have yet to see it(?) I would sure love to test it out. Maybe one of the Jazz players will let me play hoops on theirs that was delivered during the pandemic - regular paying customers take a back seat.

Bought this for my Grandchildren it is labor intensive to put together but a nice quality product when finished

Excellent instructions. All parts included in box. Very satisfied with quality.

Easy 2hr assembly and install. The concrete footings and anchors required two weeks to settle due to rain. The project was a success with Lifetime Adjustable In - Ground Basketball Hoop.