First, we planned ahead for this hot tub in our backyard. We designed/engineered and installed the electricity and patio in preparation for the Sam's Club hot tub and pergola. I called the manufacturer a few times to make sure I understood the technical specs. of the tub and conveyed the information to my electrician to ensure proper wiring. We ordered this spa in January and it was delivered in late February 2019. It is the centerpiece of our backyard with a Sam's Club pergola and lighting. I didn't expect to be impressed with the Blue Audio/BT-ready stereo system, but the sound is immersive with deep bass and a balanced midrange. My wife and I enjoy this hot tub morning, noon and night. It gets hot here in New Mexico, so we turn down the hot tub temperature to 95 degrees in the summer and relax. We installed a retractable awning and curtains on the pergola which provides shade from the sun and privacy from neighbors. One can even find 'Spa Radio' music online and stream relaxing and meditative music; that and a cup of coffee or tea makes for a truly enjoyable morning experience. Out of curiosity, I went to a local spa retail store to buy chemicals for the spa and get advice about disinfecting and maintaining the municipal tap water. I was shocked at the prices of retail tubs with fewer features; the average price of inferior hot tubs at that store was $9,000. Bottom line: this spa is a well-made American hot tub with luxury features sold at a deep discount through Sam's Club. Don't believe the grumblings of a disgruntled naysayer posting negative comments about this hot tub or the manufacturer. We love everything about this product and the complementary Sam's Club pergola and LED lights. Listening to music, online radio, new age ambient soundtracks or whatever is on your smart phone is completely awesome. I highly recommend this hot tub - especially at the remarkable sale price - with free shipping.

Good quality product, as expected

Our contractor worked 3-4hrs trying to install hot tub. It kept blowing fuses & is leaking. It took the technician 2wks to contact us & will take another 2wks to make visit.

Just got it wired up and running. So far, so good....

I have had this hot tub 3 months now and it is a life saver it has power, style, elegance, quiet performance, I was skeptical to by a tub site unseen but very happy. The speakers stop working they sent a repair guy within three days put new speakers perfect. I am an OG and demand the best of everything so far so good. My quality of life has improved just by purchasing exactly what I needed a Man CAVE LOL

Absolute garbage. Acrylic is bubbling the first week and control panel does not work. Listen to these reviews!!

recived this about 1 month ago it is great lots of well thought out features. Strong spa's customer service is exelent quick responce we are very happy with this unit.

Excellent product

This tub came with some issues. I have tried to contact mfg, but they won't respond.

I was given this as a gift very little problem in the beginning but this a very well built hot tub everlast got it fix with in a week but this as to be the best hot tub I ever own ...I'm very excited to of bought this Brand of a tub thank you Mr Donovan