Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

Member photos

  • +79 images
Sort by |
Showing 1,101-1,110 of 1,512 reviews
Apr 7, 2025
User
5 out of 5 stars review

Verified Purchase

Medium was just right. No box spring needed

Perfect

Helpful?2P0LE98T4IU013565366033
Apr 12, 2024
Dana
5 out of 5 stars review

Verified Purchase

Nice

Very comfortable bed!

Helpful?2P0LE98T4IU013565366033
Dec 1, 2021
Stinky
1 out of 5 stars review

Stinky

I purchased this mattress for my son. It arrived perfectly, it expanded perfectly, it was comfortable. I read that the mattress may have a sent that will go away. Not the case here after about 3 weeks of upping the windows the stinch was making me sick and my son who has asthma. I took the covering off to wash it to hopefully alleviate the sent only to find the foam had a huge stain on it as if it had gotten wet, which explains the odor. I am so mad. I have just thrown away money.

Helpful?2P0LE98T4IU013565366033
Mar 12, 2024
Eddie
4 out of 5 stars review

Verified Purchase

Great mattress

Wife like sleeping on

Helpful?2P0LE98T4IU013565366033
Feb 6, 2025
judy
5 out of 5 stars review

Verified Purchase

mm mattress

sleeps great love it!

Helpful?2P0LE98T4IU013565366033
Jan 27, 2023
Taluah
4 out of 5 stars review

Great For The Price - 4.5 Stars

I bought this bed because my 4-5 year old GhostBed got drenched in black water. This bed is actually pretty nice. Firmed up nicely in about 2-3 days. Sleeps well; less tossing and turning. Medium soft, cushy and firm. It’s definitely comfortable. The only reason I can’t give this 5 stars is because (just like all box mattresses it seems) it’s not actually 12”. But neither was my 12” GhostBed so I guess that’s how it goes. Once foam gets compressed so tightly and stays that way for a period of time, it’ll never quite return back to what it used to be before. But in all honesty it’s cheaper and better than my “classic” GhostBed.

Helpful?2P0LE98T4IU013565366033
Feb 15, 2023
Suzanne
1 out of 5 stars review

MM hotel queen mattress

Worst mattress ever. After getting shipped the wrong size and struggling to get a refund for almost two weeks from sam's online for the mattress I know and love and lost in a fire, I was too frustrated and didn't trust them or have patience to wait for another one. I hadn't slept in a bed for two months. Now I'm stuck with this smelly, soft and uncomfortable mattress. And we feel like we're going to fall out of bed if we move. It has no structure whatsoever. It really sucks!!

Helpful?2P0LE98T4IU013565366033
reply from Member's Mark

We are sorry you are unhappy with your mattress, Suzanne. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Jan 10, 2025
Kevin
3 out of 5 stars review

Really soft for a firm

Thanks to the courier, it took almost a month to get here, can't say it was worth the wait either. It didn't puff out fully out of the packaging, and it's very soft to be a firm mattress. Needed something in a pinch, and this will do, but it's definitely not a long term solution for me.

Helpful?2P0LE98T4IU013565366033
reply from Member's Mark Team

We're sorry to learn the mattress did not meet your expectations, Kevin. Please contact Member Support at (888) 301-0332 and we will do our best to make this right for you.

Jul 27, 2021
DB
3 out of 5 stars review

low quality

This mattress has not lived up to my expectations. It’s not an expensive mattress by any means but the quality is sub par. The top is not tight and is rumpling where I lay. It’s sinking also and my back is not happy. I wouldn’t purchase again. Sorry

Helpful?2P0LE98T4IU013565366033
Feb 17, 2026
DisappointedMM
1 out of 5 stars review

Cheap foam doesn't last.

Excellent mattress initially, very comfortable. However 8 months later the foam is failing and the mattress now has craters where we sleep.

Helpful?2P0LE98T4IU013565366033