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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,091-1,100 of 1,512 reviews
Nov 22, 2024
RJONES
5 out of 5 stars review

Verified Purchase

Bought for my grandson in Arkansas, he loved it

Grandson loves it

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Sep 22, 2021
Nonsox
5 out of 5 stars review

Verified Purchase

Guest room mattress

Very comfortable.

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Mar 25, 2022
K riddock
5 out of 5 stars review

Verified Purchase

Nice firm

Comfy

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Aug 17, 2021
Audrey
3 out of 5 stars review

Great sleep but doesn’t seem to last.

I’ve had this mattress for about a month and the pillow top is already separating from the mattress leaving lumps in places. Also none of my sheets will stay on it because of how slick the pillow top is. I love how comfortable it is, just wish the quality was holding up better!

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Jan 14, 2023
paige
5 out of 5 stars review

The best!

I don’t have enough words to say about this mattress. Hands down the best mattress I’ve ever had in my life. I have never slept as good as I do now. Only flaw is that I have a hard time waking up in the morning because it’s so comfortable! It has the perfect cushion too!

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Apr 26, 2025
Gina
3 out of 5 stars review

Get what you pay

I've had the medium queen size mattress almost a year. I bought it for my adjustable bed because I had read the good reviews, the cost, and the convience of it being shipped. At this time, I can honestly say it is not the best mattress for an adjustable bed. It has lost some of it's loft and I can sometimes feel the bars of the bed frame though it. I can extend the life of my mattress by flipping and turning it as I'm the only one sleeping on it but if two people sleep on it on a daily basis, it will not last long. Save your money for a better quality matress that you can test in person.

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Oct 23, 2023
Ha
4 out of 5 stars review

Verified Purchase

mattress

I like it.

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May 24, 2021
TnC
5 out of 5 stars review

Verified Purchase

Arrived quickly, easy set up.

Very comfortable

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Mar 3, 2025
Gina
5 out of 5 stars review

Verified Purchase

Great sleeping mattress

Great sleeping mattress

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Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

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reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.