The machine will only clean surface dirt, On the "deep clean" setting it goes thru a whole tank in about 12 feet so you have to constantly refill and empty the canisters. And the company's help page is useless I wrote twice and pretty much was told thats the way it is? I do not know about any other machine but this one is not worth the money.

I'm having a really bad experience with this product. The first one I bought I utilized for 02 months and it was replaced for a new one after I took to the assistance. The new one was utilized for 01 month and it's not working as well. The performance is poor and the product is not not robust.

I LOVE this carpet cleaner!! I have a lot of carpet to clean and pet stains to remove, and this machine, used with the Bissell pet stain pre-treatment in combination with the 2X pet stain and odor formula, was amazing! Thanks for making me a satisfied customer!

This product did such a good job at helping clean my carpets in my home! My carpets are sooo much fluffier now. Had to go over high traffic areas a few times before the dirty water tank didn't look like chocolate milk anymore, but that's expected. Only things I really dislike about the product is the dirty water tank fills up a lot faster than the clean water tank runs out. Also when emptying the dirty water tank be sure to hold it completely upright because if not it will spill.

I was looking into a carpet cleaning a while and I finally settled on this pearl. We have a Rottweiler and let me tell there is always something to be vacuumed or cleaned. With this cleaner I was able to clean and remove a cough up accident that was a few weeks old and have the area smelling very well. Deep cleaning mode is just as good as its big brother(Big Green) and the 1 gal. tank is not as bad as I thought. The attachment tools all serve a purpose and do a very well good cleaning furniture. I expect I will be using the express mode to keep the carpet fresh from the day to day wear.I will say if you have > a 3 bed room house or very very long hallways you may want to look into something with a bigger tank. To me this a professional level cleaner scaled down for consumer market. Im always looking for something to clean now.

The Monday after Xmas and having alot of family here for 10 days I was excited to try out my carpet machine. We got it all together and I started using it and it wasn't sucking up the water. I tried everything in the manual and still didn't work. Called the 1-800 # they told me to do everything I had already tried..still didn't work. Thank goodness I have the small green machine pet Bissell since I had to be on my hands and knees sucking up the water, I was pooped to say the least. So I had to cut the cord and ship it FEDEX so now have to wait until they receive the cord before they send me another machine! Hope this one works!! I purchased this one because of all the good reviews it had...hope I didn't make a mistake??

The only negative thing I can say is the clean water canister can't have any water in it when not in use cause mine will leak. The minute I am done I have to remove it and them pull the plug from the wall cause it begins to leak quickly. But the cleaning job it does is very worth it to me. I had no idea my carpet was soo dirty and I immediately pull it out whenever I have any kind of spill because it works so well! I've used it so many times that I've already gone thru all my soaps that I got with the bundle! I didn't like the smell of one of the soaps but the rest we're awesome! Had that fresh clean smell!!!

I use it to clean the carpet in my home and the carpet has definitely seen better days our carpet gets a lot of traffic from people and multiple dogs on top of being old and the heavy traffic areas the dogs have been very hard on the carpet I thought that it may not have been salvageable this time due to the length of time between cleanings that had passed due to my other cleaner no longer working but to my surprise it looked fantastic the traffic areas cleaned amazingly well and to my surprise all the pet mess came out including the odor from our young male dog marking his territory this machine saved me from having to tear the carpet out thank you Bissell .

Aside from being exhausted and sweaty, my carpets have not looked as good as they do now. I had a small Pro Green, to start. Then rented a commercial machine and finally figured out that it was time to invest. I was amazed at how thoroughly it cleaned my "white" carpets and the amount of dirty liquid that resulted. I'd only rented the big machine a month ago and there's no comparison. The Bissell is a savior in the world of white carpets (no, I didn't pick white, the house came with them).

This is an Awsome machine easy to use easy to fill easy to empty for what I paid. You can't go wrong see a lot of belt issues on other reviews I had belt issues withmy old bissell I just went to a industrial supply shop and ordered a gates belt to replace them those of you having problems with that try that gates belts are industrial tough but I know the amount of stuff it got out of my carpet this machine is well well worth the purchase