I purchased the ProHeal 2X Revolution Pet Carpet Cleaner and was truly disappointed! I did everything I was supposed to do and found it didnot do a satisfactory job. I found it to be heavy and awkward to move and the express cleaning didn't do too much good. The deep cleaning mode worked o.k. but just o.k. And trying to clean out the front with that little piece of plastic did not get the dog hair out too well. I have used the rug doctor and think it did a much better job of cleaning especially the stairs. I wanted to save myself the trouble of going out and lugging the rug doctor to my house , cleaning it out and returning it to the store after use but now I am wondering if I made a big mistake. Very disappointed!

To say I like this machine is an understatement. I've had it about a year and has it OFTEN! We are a family of 4 with 3 dogs and we ALWAYS have family over! This shampooer has helped me keep my sanity! I recommend to this ANYONE and EVERYONE! The customer service from Bissell is outstanding as well!

I had my carpets professionally cleaned before the holidays. Then I bought this. This cleaner does so much better than the national chain! And I love how easy it is to clean all of the parts to keep it running perfectly. I highly recommend this cleaner!!

This unit began its short life by cleaning very well. Leaves carpets wet even with slow dedicated repeated passes. Then suddenly after only one month the double rotating brushes stopped working. Machine runs, high pitched electric engines overwhelming my ears, no brushs, they don't spin. i hope that the warranty covers this, as unit is useless as is. Also both tanks MUST BE EMPTY for any storeage of unit. If you leave water/detergent in tank it will leak onto floor through the unit and you will have a giant wet spot to clean.

The product arrived earlier than expected!! What a delightful machine to use!! Not too heavy and did an excellent cleaning job on our carpets that were way overdue especially in the high traffic areas. Did not take long to clean the carpets (1,500 sq. ft.) and the carpet dried in no time! It is also easy to clean after use. This is a wonderful machine and the price was great!!

We have had very bad stains in high traffic areas, and have had a couple of professional cleaners who have failed to do much with the stain. I did have to go over the stains several times with the cleaner, but the 2X did a great job, and better than the professionals!

When using hose and furniture or stair utensils, you must constantly move the Bissell or risk leaving scrub marks on your carpet as the rotating brush cannot be raised to not make floor or carpet contact when not using to clean....Engineers did not think this through..Needs a brush lowering/raising option...previous clearners I have owned all had that feature.

Great machine, size, weight, I love it, My ProHeat 2x is the best purchase I made this year, is strong as soon I received it I wash my stairs, you know kids running up and down, my stairs suffered the consequences. Well back to the point, once I washed my stairs I can see the difference, they look like new and over that my stairs were dry so fast. Also I clean my hard floors and it works great. I definitely recommend this product.

We purchased one brand new. We have 2 cats and two dogs. The machine has poor or little suction so pet hair just clumps up under the brushes, also the poor suction doesn't pull enough water back out of the carpet. What hair does get pick up is hard to clean out of the clear suction viewer. I was expecting better from the brand name. The machine is lightweight and easy to use.

Product Name: Proheat2x revolution Model Number: 1551 Serial Number: Comment: Dear Sirs, Just wanted you to know how well this shampooer works. Our carpet was in much need of a deep cleaning, with notes and grandkids, and all. This machine not only hot the dirt out, bit our carpet actually looks new!! We have video showing just how well it works on Berber carpet. Please send an address where we can email . Thx much, Jay