Customer reviews for N'Joy Pure Sugar Canisters, 22 oz., 8 ct.

Customer reviews for N'Joy Pure Sugar Canisters, 22 oz., 8 ct. for

N'Joy Pure Sugar Canisters, 22 oz., 8 ct.

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4.5 out of 5 stars

stars1,002 ratings272 reviews

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Showing 11-20 of 272 reviews

Jun 21, 2018

RBay

1 out of 5 stars review

Verified Purchase

Frustrated

This product routinely arrives damaged. The outer box is not damaged, it is the product inside. I generally get about 10-15% damage due to packaging or prior to packaging issues. If it were not for ease of ordering & the cost, I might go out and buy this product in person.

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Mar 24, 2023

Patsy Schnitzler

1 out of 5 stars review

Verified Purchase

Containers were broken!!!!

The containers were all cracked and sugar was all over!

Helpful?

reply from SFC Customer Service

Hi Patsy, I apologize that your item came in damaged and realize how disappointing that can be. You can return the item to any Sam's club for a full refund. Feel free to also reach out to our customer service at customerfeedback@sugarfoods.com so we can gather the details around your experience and work with Sam's Club on improvements.

Sep 29, 2024

Kathy

2 out of 5 stars review

Verified Purchase

Sugar

Product ok, canisters broke during shipping. Messy

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Nov 6, 2018

Emanuel

1 out of 5 stars review

Verified Purchase

Sugar container came open and sugar where everywhere.

Helpful?

reply from SFC Customer Service

Thank you for your feedback Emanuel! We worked closely with Sam's Club to develop a custom corrugated case for both N'Joy Creamer and Sugar items that will greatly reduce damages that occur in shipping. Shipping is also free for Sam's Plus members.

Sep 30, 2020

Anonymous

1 out of 5 stars review

Verified Purchase

Sugar Everywhere

The product is great but having it delivered was horrible. Six canisters came in broken. Sugar was everywhere.

Helpful?

reply from SFC Customer Service

Thank you for the feedback. If you don't mind, can you please send us an email at info@sugarfoods.com or call us at 1-888-708-2222 so we can make this right for you as well as get the details on how this was received from Sam's Club. Thank you!

May 10, 2024

JDgirl

5 out of 5 stars review

Verified Purchase

Online available only

good use for office. Hard item to ship, a couple of times we have gotten busted containers. They quit carrying in store. Which I wish they would

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Jun 14, 2022

Mrs B

3 out of 5 stars review

Verified Purchase

Broken Sugar Boxes

When I opened the outer box, I noticed the sugar in the bottom of the box. It appears there are several boxes that had holes in the top. Those I had to get rid of. I was really disappointed.

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Apr 18, 2018

cody

5 out of 5 stars review

Verified Purchase

Very usefull

Have used this product for over 20 years for coffee service at meeting. Quite happy with it. But cannot recommend shipping to home as twice my order was damaged causing loss of some product.

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Dec 8, 2023

Anne

1 out of 5 stars review

Verified Purchase

Poor customer service and delivery

The delivery took 4 extra days for no reason and we had to purchase items locally. Fedex lied and so did Sams customer service. Poor service all around.

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Feb 23, 2021

Randall

5 out of 5 stars review

Verified Purchase

Finally no replacement orders

We are glad that we are now getting sugar and creamer that is packaged well enough to make the delivery trip, and not have to reorder replacement orders.

Helpful?

reply from SFC Customer Service

Thanks for your feedback Randall. We have developed the new corrugate case for dot.com orders to hold up to the rigors of shipping.