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Customer reviews for N'Joy Pure Sugar Canisters, 22 oz., 8 ct. for
N'Joy Pure Sugar Canisters, 22 oz., 8 ct.
4.5 out of 5 stars
stars
1,010 ratings275 reviews
  1. 5 stars80% (807)
  2. 4 stars7% (75)
  3. 3 stars3% (34)
  4. 2 stars3% (29)
  5. 1 star6% (65)

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Showing 11-20 of 275 reviews
Aug 1, 2023
Reviewer name: Chrissy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

N'Joy Sugar

When this was delivered, sugar was pouring out of the delivery box. Several of the canisters were crunched and broken and losing sugar. Some of the canisters were half empty. It was a mess.

Helpful?3HYSOIUKBVHE8663190698
reply from SFC Customer Service

Hi Chrissy, I apologize that your item came in damaged and realize how disappointing that can be. You can return the item to any Sam's club for a full refund. Feel free to also reach out to our customer service at customerfeedback@sugarfoods.com so we can gather the details around your experience and work with Sam's Club on improvements.

Jun 21, 2018
Reviewer name: RBay
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Frustrated

This product routinely arrives damaged. The outer box is not damaged, it is the product inside. I generally get about 10-15% damage due to packaging or prior to packaging issues. If it were not for ease of ordering & the cost, I might go out and buy this product in person.

Helpful?3HYSOIUKBVHE8663190698
reply from SFC Customer Service

Thank you for your feedback.

Dec 1, 2023
Reviewer name: Anne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sams delivery, customer service & Fedex sucks!!!!!

Worst delivery customer that I gave ever received. I I want to delete my membership because of the lack of professionalism with Sams club customer service and Fed Ex! They stated that I placed an important delivery on hold the same day that I ordered it because I went on Vacation?? It took 6 days to get an order that was promised in 2 days.

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reply from SFC Customer Service

I'm sorry to hear about your experience. Please contact the retailer who can help with your delivery.

Nov 6, 2018
Reviewer name: Emanuel
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sugar container came open and sugar where everywhere.

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reply from SFC Customer Service

Thank you for your feedback Emanuel! We worked closely with Sam's Club to develop a custom corrugated case for both N'Joy Creamer and Sugar items that will greatly reduce damages that occur in shipping. Shipping is also free for Sam's Plus members.

Mar 24, 2023
Reviewer name: Patsy Schnitzler
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Containers were broken!!!!

The containers were all cracked and sugar was all over!

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reply from SFC Customer Service

Hi Patsy, I apologize that your item came in damaged and realize how disappointing that can be. You can return the item to any Sam's club for a full refund. Feel free to also reach out to our customer service at customerfeedback@sugarfoods.com so we can gather the details around your experience and work with Sam's Club on improvements.

Sep 29, 2024
Reviewer name: Kathy
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Sugar

Product ok, canisters broke during shipping. Messy

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reply from SFC Customer Service

Thank you for your feedback.

May 10, 2024
Reviewer name: JDgirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Online available only

good use for office. Hard item to ship, a couple of times we have gotten busted containers. They quit carrying in store. Which I wish they would

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Sep 30, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Sugar Everywhere

The product is great but having it delivered was horrible. Six canisters came in broken. Sugar was everywhere.

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reply from SFC Customer Service

Thank you for the feedback. If you don't mind, can you please send us an email at info@sugarfoods.com or call us at 1-888-708-2222 so we can make this right for you as well as get the details on how this was received from Sam's Club. Thank you!

Apr 20, 2016
Reviewer name: diemasters
3 out of 5 stars
3 out of 5 stars review

PRODUCT OK GOOD PRICE

The only problem I always purchase online when it ship to me there alway some damaged containers. The reason the person packing the containers has no clue how it should be pack.

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Jun 14, 2022
Reviewer name: Mrs B
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Broken Sugar Boxes

When I opened the outer box, I noticed the sugar in the bottom of the box. It appears there are several boxes that had holes in the top. Those I had to get rid of. I was really disappointed.

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