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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
565 ratings367 reviews
  1. 5 stars78% (438)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 21-30 of 367 reviews
Jul 12, 2018
Reviewer name: CFProton
1 out of 5 stars
1 out of 5 stars review

Flimsy

Bought the same queen bed frame twice when they originally came out about 5 years ago along with a top dollar Serta mattress. The bed frame looks really rugged but it's flimsy. The reason why I say this is because I've broken the frame twice in 2 different places. First was a frame rail between the middle and head of the frame, next, a support leg at the middle of the bed just snapped in half. So, by buying the same frame twice I've been able to fix it twice, but this is the last time. I won't be buying this Chinese made frame ever again, it just isn't worth it.

Helpful?6WX98AB6X6BO84155009213
May 7, 2020
Reviewer name: BestSleep
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY - here is why.

KING Size: These are not like the frame Sam's Club carried a year ago. (1) The frame does not attach to Headboard or Footboard - unless you separately buy the brackets for 2/$30. (2) This frame does not have a lip like the old one so the mattress slides all over the frame even with a bed skirt on and the bed made. You will need to either make or buy a 2-3" high bracket that you screw to the frame to stop the bed from sliding. Now I'll have to modify the bed skirt.

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

Hello, We're sorry that you're not satisfied with the item. If you are within your return period with Sam's and would like to return the item please contact Sam's club directly and they would be glad to assist you with a return. Thank you.

Apr 3, 2017
Reviewer name: elg1123
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

worked out perfect

We got this 2 months ago. We thought that we needed a whole new bedroom set mattress and all. We decided to try this first if it did not work then we would get a whole new set. So far this has worked out perfectly no need for a new mattress. Very comfortable sleep.

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Jul 7, 2024
Reviewer name: E S S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy with purchase/ some things to keep in mind

As hoped for to extend life of a queen mattress in daily use (feels mores supportive) and to use original box spring for a new bed and mattress in another room. Easy to assemble the 2 sections needed for queen bed, but with no middle connector to keep together (relies on mattress' weight), one needs a little patience to correctly align the two. To prevent sliding when not using headboard attachment and possibly avoid any indentation on pine wood floors, used thicker nonslip furniture protector pads for each of 12 legs. Super easy now to frequently dust under bed, but middle support leg visible from side, even using king-sized duvet. (May try bed skirt.) Like that bed sits slightly taller than with box spring, but impt to measure total bed height if one wants/needs to sit on bed easily or if shorter. Extremely satisfied with purchase that helps postpone or avoid higher costs in future.

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Apr 17, 2017
Reviewer name: Jessica
5 out of 5 stars
5 out of 5 stars review

Solid Frame, 12 legs, great storage

I purchased the 'Full' size frame and it is comprised of two sections, each section with 6 legs for a total of 12 legs over whole unit. I'm almost 300 pounds, so having weight spread over 12 legs its super solid. With traditional frames, the 4 feet left middle unsupported and sags overtime, but with 12 feet, I don't think that will be a problem. All of the bolts use wing nuts, and are really no tools needed to assemble. However, I did use pliers to tighten wing nuts. I read reviews where if nuts aren't really tight, it can cause squeaks. Out of the box, it basically unfold each section and each corner has a bracket to see leg from moving or folding in unexpectedly, this has a wing nut. The two section are held together by two bolts. It could easily fold, for storage or moving, just remove two bolts and loosed wing nuts on corner brackets My only problem I have found: 1.) The mattress slides easily on frame, no lip to keep mattress centered on frame, as with traditional bed frames with rails. so I may add a non-slip rug liner under mattress and trim to fit mattress size. 2.) I have been having a hard time finding a 18 inch bed skirt. What I love: 1.) Can store full size storage bins under bed. 2.) Solid frame, no squeaks. (Tighten those wing nuts) 3.) Feet are recessed a few inches, so when walking around bed barefoot, its toe friendly, So far. Overall I give it a 9.9 out of 10.

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

We are happy to know you're enjoying your purchase. We strive in making our bed frames easy to assemble. We designed our frame to be convenient and safe to use, while adding strength and durability. Thanks for the great review.

Jul 7, 2016
Reviewer name: Big J
5 out of 5 stars
5 out of 5 stars review

Best investment for the bedroom by far!

The quality of this frame is amazing and it doesn't make any noise ( we put it to the test lol ). The storage capacity under it is just wow. I won't buy anything else but these from now on. I'm going to be replacing the rest of the beds in the house with these! If you're a bigger person don't worry about the weight limit. It holds up to 2400 lbs.

Helpful?6WX98AB6X6BO84155009213
Aug 13, 2017
Reviewer name: benny1966
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Luv it

Got it for my teenage girls and they love it

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Jun 20, 2021
Reviewer name: Dan
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not great

Bolts and t-nuts did not line up. t=Too difficult to put together. No instructions

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

Hi Dan, We are sorry to hear about this issue you are having. Please feel free to reach out to Zinus Customer Support at support.zinus.com or via phone at 800-613-1225. Our team will be more than happy to assist you in the best way possible. Thank you.

Jan 14, 2020
Reviewer name: Jai R
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

over priced very cheaply made not for wood floors

Not at all worth the money it’s gonna have to work for now but it’s really not worth more than $25.

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

Hello Jai, We're sorry that you're not satisfied with your purchase. If you would rather return for a full refund, Sam's Club offers a (30)-day return policy. Please contact Customer Service and they would be glad to assist you with a return or exchange for a mattress that is better suited to your needs. Please contact them at 888-746-7726. Thank you.

Jun 19, 2026
Reviewer name: Cynthia
5 out of 5 stars
5 out of 5 stars review

Absolutely love the ease of assembly, as there was nothing to put together; just unfolded and set up. The height underneath is great gor starage as our living area is small. Would not hesitate to recommend.

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