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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars
565 ratings367 reviews
  1. 5 stars78% (438)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 171-180 of 367 reviews
Oct 30, 2021
Reviewer name: Smart Shopper
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Sturdy, easy set up

Only slept on this one night. It was way too high for my mattress, but its good quality and super easy to set up.

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Jun 9, 2019
Reviewer name: Kingsley
2 out of 5 stars
2 out of 5 stars review

Two weeks honeymoon

My initial impression of this mattress was "the best mattress I've ever slept on", it was the most comfortable mattress I've ever slept on, it was soft and cushiony, it was a dream come true, even my mom and sister were thinking about buying one(depending on how well it held up) I looked forward to sleeping on it every day, even when you sit on it it had that marshmallow soft feel to it, It curves with your body for a relaxing and comfortable feeling, seriously it felt like heaven, it did not sink too deep it wasn't hard, it was just perfect. The first two weeks I woke up, feeling refreshed I had zero lower back pain, but unfortunately, after two weeks, it is now hard as a rock, that marshmallow feeling is gone it does not feel like a memory foam at all, it barely sinks when I sit on it, it's become a pain, this is not a mattress I look forward to sleeping on everyday. I honestly don't know what happened to the memory foam feel it had, why is the mattress so hard now? I will still look into returning this mattress even if it's a hassle, hopefully Zinus will make better mattresses in the future.

Review from zinus.com
Helpful?6WX98AB6X6BO84155009213
reply from Zinus

Thank you for your review and we apologize that you are experiencing issues with your mattress. Please reach out to Zinus Inc., as our mattresses have a 10-year manufacturing warranty and we would be happy to look into this matter further. We can be reached at (800) 613-1225 or opening a ticket at support.zinus.com.

Sep 26, 2016
Reviewer name: Emma
5 out of 5 stars
5 out of 5 stars review

18 inch Smartbase

This base is very well made and was easy to assemble. I bought it to replace a very high end traditional box spring ( for my new mattress). I wanted to downsize, have more room under the bed and obviously wanted a quality product that met my high standards. This product is as great as all other reviewers before me stated. I'd recommend this base,( any height btw )to anyone who needs it. I don't know why anyone would buy a traditional box spring when we now have a better option! I have the 18 inch with a 14 inch mattress, it feels and looks like a Princess bed! On a side note, I use a dust ruffle for my bed and will need to get something to hold it in place because it slips around on the base, ( I had to pin it) But, it is fine for now unless and until I'll have to rotate my mattress. The mattress does not slip on the base at all btw. Great product

Review from zinus.com
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Nov 14, 2017
Reviewer name: SilviaG129
5 out of 5 stars
5 out of 5 stars review

BEST INVENTION EVER!!!!

I cant believe I went this long without one of these frames! How can something so sturdy be so lightweight? I am 200+ lbs, not one squeak when I turn over. The amount of room underneath for storage is ridiculous!! Its like getting 2 closets for free. The setup was so easy, no tools required. I am beyond pleased!! Thank you Zinus!!

Review from zinus.com
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Jun 8, 2019
Reviewer name: T Lynn
5 out of 5 stars
5 out of 5 stars review

Blissful

I must say I was amazed at the total comfort for the price. When I first received my mattress I hadn’t purchased the frame. I felt that I needed to add the right frame for the mattress, so I purchased the 18” SmartBase frame, so glad I did. The bed sits high off the floor which leaves plenty of storage underneath. The bed feels more supportive with this frame. I love the mattress, I thought it felt to soft but then you get into bed and it’s perfect, cradling you in pure bliss.

Review from zinus.com
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Dec 1, 2022
Reviewer name: Lucylucya
2 out of 5 stars
2 out of 5 stars review

Shrek

At first I loved this frame. I reviewed it before “my frame soulmate” But it’s been 9 months since and it’s not so perfect anymore. It’s supposed to withstand 4400 lbs and yes I’m fat but not anywhere near that haha. It makes a lot of noise.. some of the screws are literally bent. The legs at the bottom were completely folded almost I was about to eat sht if I hadn’t moved my mattress in time and saw it. All in all it was good while it lasted but it didn’t even make it to our one year anniversary

Review from zinus.com
Helpful?6WX98AB6X6BO84155009213
reply from Zinus Inc.

Hello, Thank you for your review and we apologize that you are experiencing issues with your purchase. Rest assured your item comes with a 5-year manufacturing warranty and we would be happy to assist you. We can be reached at (800) 613-1225 or opening a support ticket at support.zinus.com. Thank you.

May 24, 2019
Reviewer name: Rachel1026
5 out of 5 stars
5 out of 5 stars review

Simplest frame ever!

I was hesitant about purchasing a mattress/frame online, without being able to see or test the product(s) in-person. However, once the frame arrived, it was SO easy to assemble, and I have nothing negative to say about it. I was worried that the mattress might slide off, because there's no lip or edge around the frame, but it hasn't been a problem at all. I only wish I had tried Zinus sooner!!

Review from zinus.com
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Sep 26, 2016
Reviewer name: Jersey Joe
4 out of 5 stars
4 out of 5 stars review

Zinus 18"

Was easy to put together and sturdy. I was a bit disappointed that one section was slightly bent (dented in). Does not really affect the integrity of the frame but I would have preferred an unbent one. The non slip pad was not included but that issue was addressed immediately and very quickly. Great product and amazing storage space.

Review from zinus.com
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Aug 27, 2018
Reviewer name: Tamidonotremember
1 out of 5 stars
1 out of 5 stars review

Peaceful

This is my second purchase, the first was for our granddaughter 2 years ago and she raved about it and is still in love with it, same as the day she got it, last night was our first night using the mattress and wow what a night. Great night sleep, very comfortable and love it.

Review from zinus.com
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Apr 25, 2017
Reviewer name: Walt
4 out of 5 stars
4 out of 5 stars review

Great for storage but...

This is our 5th Zinus mattress foundation purchase and we do think they're primary function is to help solve storage issues. And for that, they are superior. I just wish that before people make the purchase that there is some honest communication between manufacturer and buyers that this foundation will make your current mattress more firm. It does take a few nights to get used to. We had a firm mattress to begin with, and now it is very very firm. But we are still very glad with our purchase and obviously with 5 of the frames now in our home, much more pleased with how much extra storage area they have provided.

Review from zinus.com
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