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Customer reviews for Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes for
Zinus Night Therapy High-Profile SmartBase Platform Bed Frame, Various Sizes
4.6 out of 5 stars
stars563 ratings365 reviews
  1. 5 stars77% (436)
  2. 4 stars13% (73)
  3. 3 stars3% (17)
  4. 2 stars2% (12)
  5. 1 star4% (25)

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Showing 111-120 of 365 reviews
Aug 28, 2021
Sue B
1 out of 5 stars review

Verified Purchase

Cheap

Very cheaply made

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

Hello Sue, We're sorry this product didn't perform as we hoped for you. Your satisfaction is very important to us. If you're still not happy and would rather return this product for a refund, please contact Sam's Club Customer Service department at 1 (888) 746-7726 they will be more than happy to further assist you. Thank you.

Apr 17, 2017
Jessica
5 out of 5 stars review

Solid Frame, 12 legs, great storage

I purchased the 'Full' size frame and it is comprised of two sections, each section with 6 legs for a total of 12 legs over whole unit. I'm almost 300 pounds, so having weight spread over 12 legs its super solid. With traditional frames, the 4 feet left middle unsupported and sags overtime, but with 12 feet, I don't think that will be a problem. All of the bolts use wing nuts, and are really no tools needed to assemble. However, I did use pliers to tighten wing nuts. I read reviews where if nuts aren't really tight, it can cause squeaks. Out of the box, it basically unfold each section and each corner has a bracket to see leg from moving or folding in unexpectedly, this has a wing nut. The two section are held together by two bolts. It could easily fold, for storage or moving, just remove two bolts and loosed wing nuts on corner brackets My only problem I have found: 1.) The mattress slides easily on frame, no lip to keep mattress centered on frame, as with traditional bed frames with rails. so I may add a non-slip rug liner under mattress and trim to fit mattress size. 2.) I have been having a hard time finding a 18 inch bed skirt. What I love: 1.) Can store full size storage bins under bed. 2.) Solid frame, no squeaks. (Tighten those wing nuts) 3.) Feet are recessed a few inches, so when walking around bed barefoot, its toe friendly, So far. Overall I give it a 9.9 out of 10.

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

We are happy to know you're enjoying your purchase. We strive in making our bed frames easy to assemble. We designed our frame to be convenient and safe to use, while adding strength and durability. Thanks for the great review.

May 7, 2020
BestSleep
1 out of 5 stars review

DO NOT BUY - here is why.

KING Size: These are not like the frame Sam's Club carried a year ago. (1) The frame does not attach to Headboard or Footboard - unless you separately buy the brackets for 2/$30. (2) This frame does not have a lip like the old one so the mattress slides all over the frame even with a bed skirt on and the bed made. You will need to either make or buy a 2-3" high bracket that you screw to the frame to stop the bed from sliding. Now I'll have to modify the bed skirt.

Helpful?6WX98AB6X6BO84155009213
reply from Supplier Response

Hello, We're sorry that you're not satisfied with the item. If you are within your return period with Sam's and would like to return the item please contact Sam's club directly and they would be glad to assist you with a return. Thank you.

Aug 4, 2021
Robert
4 out of 5 stars review

Verified Purchase

Solid frame no box spring needed

Great bed frame, I needed the space under the bed.

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Mar 24, 2020
Dee
5 out of 5 stars review

Verified Purchase

Strong

Very strong and steady support

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Jun 23, 2022
ChiefIllinois
4 out of 5 stars review

Verified Purchase

Frame

Went together fairly easy. Only problem is headboards don't connect as shown.

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Feb 25, 2023
G Anderson
5 out of 5 stars review

Verified Purchase

delivered fast, I am very pleased with my purchase

great storage space under the frame, sturdy full size, assembled in 5 min. No box spring needed.

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Apr 8, 2020
Review
5 out of 5 stars review

Verified Purchase

Solid Buy

Solid well made. No noise when moving around. Easy to assemble.

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Nov 1, 2023
Ivonne
1 out of 5 stars review

Verified Purchase

Arrived broken

The item arrived broken so I didn't have a chance to try it; however, the quality seemed low.

Helpful?6WX98AB6X6BO84155009213
Oct 25, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Gimpy

Best thing ever. No squeaks and is solid

Helpful?6WX98AB6X6BO84155009213