Easy to use. everything loads very fast. We were using a Amazon fire stick and I had bought a Roku stick and ended up replacing all of the fire sticks in the house with the Roku sticks. Love them. The fire sticks were so slow and we would get so frustrated with it. We don't with the Roku stick and love the short cuts on the remote as well. Definitely recommend!

I have bought 2 of these in less than a year. The first one just stopped connecting to wifi and never would so I thought ok, you can get a lemon in anything. So I went to try to buy a roku stick but they were out of stock so, I had to buy another express. 2 months later, same thing. Will not connect to wifi. Called tech support. 20 minutes later it was determined that the roku express had an internal fault and would need to be replaced. AGAIN!!! Here's looking at you Firestick!!!

I brought this a year ago, it worked fine until, it needed an update now nothing works. I tried to get a contact number, I realized that express is not supported anymore by phone so I do not know what to do besides what I have already done via community support.

What the heck? Every other wifi device I've purchased in the last 5 years has included 5G wifi. But not this. And it's not even really advertised as such. "Std" wifi, vs "fast" wifi? Are you purposefully trying to hide that? This is a a hobbled unit right out of the box.

We’ve only had our roku for about a week, but we love it. It was super easy to set up and start using and the amount of free content has been great. We primarily bought this to make it easier to access jw.org to watch the monthly broadcast and other videos, and that couldn’t be easier to do with this system. It’s been awesome.

First the HDMI cord was bad. They sent me an extension and it didn't work. Then they sent me a very long HDMI cord which I felt was overkill. I complained but they didn't reply. After 3 months I couldn't get YouTube anymore. It just froze up the Roku Express device. I have sent 2 complaints asking for a refund. They won't even answer my emails. Essentially, you have no warranty with this company. ,

Terrible picture quality. No options to adjust picture settings aside from resolution. Picture is way too dark. Can't see any fine details and everything looks amorphous. Much better picture quality on every other streaming device. Will be returning.

I'd been considering buying a product to stream in my semi older tv after purchasing my 1st "smart tv" and the Roku was the best priced, and once I got it home I realized it was VERY easy to install & it's VERY easy to use. I now use it nightly & LOVE it

I bought this maybe 6 months ago. Haven't had any problems. My mom is older and really really really bad at tech but its so simple to use and navigate around it has been great for her. It has been a great step up from trying to teach her how to use my xbox to open netflix lol. I am considering buying another one for my own room.

My husband and I bought the Roku Express for our bedroom TV, and it has been stuck on the loading page for days. It hooks up, connects to the internet, then restart for an update, during the restart it stays on the loading ROKU screen and doesn’t go to the home page or let us continue set up. It is just the dancing letters for hours. So we unplug it and try again and then the same thing. Horrible defective product. Headache inducing nightmare. I called for customer support but the Roku express is not eligible for actual help over the phone. You have to look online but nothing seems to answer why it won’t get off the loading screen after the update. I just have to guess it is just broken and I wasted way too much time trying to get it work.